urbandesigner.co Reviews 

33
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Ordered a ring and did not receive it ! Tracking showed it had returned to them and delivered. I’ve emailed , I’ve messaged , I’ve been on there live chat , and had nothing back 🙁 nothing not eve... See more

Rated 5 out of 5 stars

The Urban designer.co has been a real pleasure to work with. I am a fist time customer and it was very important to me to find the perfect cross necklace and thankfully the Universe pointed me direct... See more

Rated 5 out of 5 stars

My husband and I purchased the Rose Gold Tungsten Bands-Wedding Band Set in 2021. They still shine brightly even with wearing them everyday, all day. We don’t take them off for sleep, that’s how comfo... See more

Rated 2 out of 5 stars

Urban Designer isn't responding to my request for a return. I've sent two emails using the address in their FAQs, reached out through their Contact Us form, and sent a message through their live chat.... See more

3.0

Average

TrustScore 3 out of 5

33 reviews

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3.0

All reviews

(33)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible quality and communication

I ordered a ring and paid for 1-3 day shipping. It came over a month late. I attempted to contact the shop but was unable to. The ring was very poor quality and I would have liked to return it but again was unable to get a response from anyone

August 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Great watches

For several years I have been wearing two watches, of different styles and colors, made by UrbanDesigner. I love them and alternate them depending on the color of my outfit and other jewelry. They are classy in style and appearance and fit my personality and style of dress (think Katherine Hepburn to Annie Hall), are large enough for me to see the time without my glasses but are not heavy or bulky. The Swiss movement is the best I’ve ever had in my 65 years of wearing watches, and other than my earrings, is the accessory I always wear. UrbanDesigner is easy to work with and was quickly responsive to my queries about their selections. I appreciate UrbanDesigner’s commitment to sustainability and reuse of wood that otherwise would be rendered useless and trashed. What more could one ask of a manufacturer? I expect my watches to serve me well for many years.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience

Beautiful products provided by responsive professionals. I had an exceptional experience with Urban Designer and highly recommend them.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Simply Beautiful

I loved loved loved this watch! Excellent job on the engravement. I'm sure the intended recipient will love this gift.

March 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing quality

Amazing quality. Team was helpful and considerate. Production time was excellent. The custom watch I ordered was beautiful and the inscription turned out lovely. My boyfriend loves it so much. Will but from you again when the need arises.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Masculine cross

The cross I bought is very well made and has a good masculine look to it. Has a good weight to it. Appropriate for casual or dressy wear. I would highly recommend.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I have two UD watches and love both of them. I love the designs, one for more casual and one more dressy. Being wood makes them lightweight, which I appreciate, and I care a lot about sustainability. They have very smooth action to set. Any of UD's designs would be great for gifts. I didn't get custom engraving on mine but think it's such a great feature.

December 1, 2023
Unprompted review
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