I love my kitchen designed by Urban Myth and would highly recommend. This is the 3rd time we have used them. Sonal was very patient as I couldn't decide on the colour at first but went for Navy and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I love my kitchen designed by Urban Myth and would highly recommend. This is the 3rd time we have used them. Sonal was very patient as I couldn't decide on the colour at first but went for Navy and... See more
Company replied
I wanted to say a huge THANK YOU for helping me design and build my dream kitchen. The mix of wood textures and stunning marble, beautifully fitted, and the gold leaf glass splashbacks make a lu... See more
Company replied
Great service to refresh our kitchen! Initial meeting with Jack was amazing, he had solutions to all the challenges we threw his way. Great installation work by Carlos as well! We're very happy with h... See more
Company replied
Great experience from start to finish with Urban Myth! We wanted to add some extra storage units and work space to our kitchen so I reached out and got talking to Jack on phone and email. Jack was a... See more
Company replied
Written by the company

If you want to learn more about what we do, see customer case studies and get inspiration for your new kitchen or bedroom visit our website. VISIT OUR WEBSITE
Written by the company

7 Cabinet Way, E4 8QF, London, United Kingdom
The quality of the product and the support received was excellent. We have now been using the kitchen for almost two years and the way the whole layout design works is great, meeting our needs perfectly. It is very satisfying when our visitors say how much they like our kitchen.
We are extremely please.

Reply from Urban Myth
Having worked with Urban Myth over many years and very many kitchens, their quality of design and workmanship is outstanding and their customer service exemplary. I have no hesitation in recommending them

Reply from Urban Myth
I would just like to say I have had a couple of kitchens from Urban Myth
Marzena is absolutely fantastic she helps put together the best kitchen in regard to practicality and design I am a very fussy person but she knows just how to put my mind at rest. She will go through the intricate details.
Urban Myth have the technology to show just how your kitchen will look.
From first stepping in the showroom through to visiting the home design the whole process is fantastic with Urban Myth. Lee also visits throughout the process very experienced and knowledgable making sure your builders/electricians etc have prepared everything ready for the installation
Fitters I can’t recommend them enough I would use them every time.

Reply from Urban Myth
I can not rate Urban Myth highly enough!
Kevin, Rob and the whole team don't just
deliver on quality, fitting and customer
service - they go above and beyond. They
are professional, knowledgeable,
extremely helpful and an absolute
pleasure to deal with. Their products are
pure quality and they are experts in their
field! Make an appointment to visit their
showroom - you won't be disappointed!

Reply from Urban Myth
very professional, polite. and always very quick to react to site requirements

Reply from Urban Myth
Great Company, very professional always ready to take your call if there are any problems, very friendly and always welcoming.
Always kept me up to date of progress, I cannot thank them enough - great product!!

Reply from Urban Myth
Choosing a new kitchen can be a stressful experience, but from the moment we entered the showroom at Urban Myth right through to completion we were made to feel as if our kitchen was as important to all the staff we dealt with as it was to us.
Nothing was too difficult and all the suggested changes were made to our benefit.
Our Urban Myth kitchen has improved our life at home by making cooking a pleasure.

Reply from Urban Myth
From the initial consultation to the completion of our kitchen. The Team at Urban Myth were immensely supportive and professional, in listening to our brief and making recommendations to enhance our design.
The show room offers incredible choice and range.
The installation and process was efficient and easy. Kitchen fitters worked well alongside with other trades.
The visit from the Home Economist was particularly useful, in providing demonstration and instruction, to use some of the appliances.
Many thanks to Urban Myth, we are delighted with our kitchen.

Reply from Urban Myth
Davide took time to talk with us on many occasions about what we really wanted and made helpful suggestions throughout the process.

Reply from Urban Myth
Absolutely amazing! Highly recommend! Great products and service!

Reply from Urban Myth
Excellent service
Friendly faces
Expert advice
Listen to what you want in your kitchen without putting all their ideas on you and making you feel pressured.
Can’t fault them at all.

Reply from Urban Myth
They have such good customer service both in the planning and afterwards. Its over a year since my kitchen was installed and I had a technical question relating to an appliance, Tom answered my email immediately and resolved the issue.

Reply from Urban Myth

Reply from Urban Myth
Excellent service throughout the whole process. We really felt looked after and the after-sales service has been equally impressive

Reply from Urban Myth
From the initial meeting with the design and then to the installation the team were every professional. On program and on budget. Well supervised from start to finish

Reply from Urban Myth
From start to finish the experience was positive.
Highly satisfied with outcome and the process getting there.
Some delays due to Covid and not Urban Myth’s fault slowed the overall ordering period and installation.
Highly recommend

Reply from Urban Myth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.