Urbansticks Mortgage Solutions Reviews 

89
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Originally Urban Sticks helped us with our remortgage and were absolutely fantastic. So when it came to our first house move we knew there was only one team we wanted to use. Urban Sticks helped us na... See more

Rated 5 out of 5 stars

We highly recommend Urban Sticks Mortgage Solutions! As first-time buyers, they made the mortgage process simple and stress-free by explaining everything clearly and guiding us every step of the way.... See more

Rated 5 out of 5 stars

Thank you for everything you have done to help us secure our mortgage. We really appreciate your guidance, support, and hard work throughout the process. Your help made what could have been a stre... See more

Rated 5 out of 5 stars

Michelle, Rebecca, Jackie & Terry have all been very helpful in getting us to our Mortgage Offer stage! No question was ever too silly and everything was explained. Rebecca was amazing at getting back... See more

Company details

  1. Mortgage Broker

Written by the company

We are a Mortgage Broker Company specialising in Shared Ownership, however please contact us with all your Purchase, Remortgage, Buy To Let or Staircasing enquiries. Urban Sticks Mortgage Solutions Ltd is an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales no. 10680763. Registered Office: 43 The Base, Dartford Business Centre, Victoria Road, Dartford, Kent DA1 5FS Your home may be repossessed if you do not keep up repayments on your mortgage. There may be a fee for mortgage advice. The precise amount will depend upon your circumstances. Some buy to lets mortgages are not regulated by the Financial Conduct Authority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

All reviews

(89)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Urban Sticks

I would highly recommend Urban Sticks. Terry & Jackie are absolutely brilliant. They were both fantastic, friendly, very helpful with any questions we had for them. Not only would they update us within working hours, they took the effort to update us on weekends and evenings. We could not thank them enough!!

November 16, 2020
Unprompted review
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Rated 5 out of 5 stars

These guys know what they're doing

Fantastic, efficient service. Extremely helpful and friendly staff, who always made everything clear. Excellent communication, even during out of hours. We now have a great first mortgage with no stress at all. Huge thanks to Terry and Jackie at Urban Sticks.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Reliable, trustworthy company with very personable staff

I've had a very difficult experience buying a flat and Terry and the team at UrbanSticks have been the only straight forward and easy part of the entire transaction. It's been so reassuring knowing that despite the other glitches the mortgage was under control and nothing for me to be concerned about, despite having to change properties multiple times. I could not recommend them highly enough.

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tony Steeles was my mortgage broker he is friendly and helpful and highly professional. I have no hesitation in recommending Urban sticks to help you find a mortgage.

January 30, 2020
Unprompted review
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Rated 5 out of 5 stars

Brilliant Customer Service

We have recently used Urban Sticks as brokers for our Mortgage application. The whole process took just under 2 weeks and they really put us at ease during this experience. Email responses were always prompt and personable even on weekends. I would highly recommend Urban Sticks to anyone and would use their services again if needed!

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Advisor was friendly, reliable, informative and adjusted meeting to suit us rather than them. Can not fault at all and will be using again in the future.

July 11, 2019
Unprompted review
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Reply from Urbansticks Mortgage Solutions

Thank you for your kind comments Rebecca. Here at Urban Sticks we recognise that it can be difficult for clients to take time out of normal working hours , evening and weekend appointments are not a problem,
Regards Terry

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