Package arrived OK, and company followed up to check delivery. Have used the masks for a while. No dramatic results but I think my jowels may look a little less so. I still have the double chin thoug... See more
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Product never arrived
Product never arrived. Just countless emails apologising for delays and trying to sell me other ‘deals’. Don’t risk it. Waste of money.
The only thing I’d improve is the…
The only thing I’d improve is the sturdiness of the outer box. It arrived a bit soft at the corners, but everything inside was fine. Apart from that, packaging and branding looked great.
Masks are great and easy to use.
Could’ve been a bit tighter but still works
It fits alright though I wish it was just a little tighter under the jaw. Still, it does help tone the area a bit after a few uses. I wasn’t expecting miracles but it’s not bad at all for the price. Delivery was nice and quick.
Seen great results in 4 weeks
Seen great results in 4 weeks, great customer service. No issues.
Didn’t see much difference on day one…
Didn’t see much difference on day one but by the end of the first week I noticed my jaw area feeling tighter. I’ve wasted more money on spa treatments that didn’t work half as well.
Had a question about the refund policy…
Had a question about the refund policy and messaged them through the site. Got a reply the same day with a detailed explanation. It’s nice to see a brand actually stand behind what they promise.
I like that the mask is reusable up to…
I like that the mask is reusable up to 10 times. The difference seem to be subtle though and I only started to notice them after the 3rd use, not the 1st.
Ordering simple and straightforward
Ordering simple and straightforward. Slight delay in shipping due to low stocks but nothing a problem. Ordered these for my partner and she says that they are fantastic. Looks forward to wearing the mask following instructions on usage and says that the results will cone
Arrived early and worked straight away
The delivery came faster than the website said which already made me happy. I used the mask that same night and felt this nice gentle tightening under my chin. It’s weirdly relaxing too, so now I make it part of my lazy Sunday routine.
I tried Chinology as instructed for the…
I tried Chinology as instructed for the recommended 3 weeks but unfortunately did not see the results promised. I reached out about the 30-day money-back guarantee, but was told that only unused products qualify for a refund. I have only used 1 mask out of the 3 and am still waiting for instructions on returning the 2 unused masks for a partial refund. It’s been 2 days, and their responses are very slow — I have to send multiple messages to get answers. Overall It’s a big disappointing. I wish they had a number to contact instead of email.
Great value and eco friendly too
The fact that it’s reusable makes it such good value. I’ve already washed mine several times and it still keeps its shape like new. Love that it’s eco friendly too, feels better not throwing things away after one use.
Review
Only used 1 mask to date but could definitely feel a difference after removing the mask. Not sure that they last for 5 uses each, maybe 3 uses.
No customer service!!!
I didn't have any results with this product. I used the product exactly like the website stated. I contacted the company and followed the instructions exactly as the website stated for a return. This company DOES NOT follow that policy. DO NOT buy this product unless you are willing to keep it if it doesn't work. Will never buy from this company for any reason and will make sure no one I care about orders it!!!
Ive tried similar chin masks before but…
Ive tried similar chin masks before but this one feels different somehow. There is a real cooling effect that makes it nice to wear and the fit stays snug. It costs a bit more than some others but the quality makes sense once you try it.
I have seen small results so far
I have seen small results so far, but the cooling effect of the masks are beneficial in itself.
When I ordered this
When I ordered this, I thought it would just be another silicone thing that ends up in a drawer but it’s honestly so effective. My skin feels tighter every time I use it and my mum even asked if I’d changed my skincare routine. They wrapped it in tissue paper and it looked kind of premium which I loved.
So far I really like the Chinology…
So far I really like the Chinology mask. I have used the mask 3 times. Wearing it for 10 minutes each time. I am seeing some results. The only issue I have with the mask is that the straps are not comfortable on my ears. The mask itself is feels great on my skin. I love that it does not have an added scent to it.
The mask feels cool and is comfortable
The mask feels cool and is comfortable. It does wrinkle in some areas but is still getting the target area. It stretches a bit after the first use but still remains a bit firm. I saw results after the first 2 uses. I'm hoping my toddlers don't get ahold of it as much as possible.
Two weeks in and I’m seeing real…
Two weeks in and I’m seeing real progress. My friends even commented that my face looks slimmer. It stays put properly and cleaning it takes seconds. Genuinely satisfied with this one.
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