I will say that I like the products, you know when they ship them to me. I bought an insert for my slippers. I never got them! I showed my receipt to a customer service rep and still she ( Tanja) argu... See more
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See what reviewers are saying
Good service, communication & product! I have purchased wool runners and then wool sneakers. My feet are horrible. Too much dancing in stilettoes during my youth. My new shoes are soothing and comf... See more
My new wool slippers are awesome! They are a beautiful color and the quality is excellent - my last pair had 3 years of near constant use and I'm sure these will be at least as long-lasting. An import... See more
Still waiting fir nice weather before wearing my new shoes. But they do seem Lighter and to offer more support than some others shoe manufacturers. Five stars for service and quality. Cant wait for... See more
Company details
Information provided by various external sources
We treat our wool fabrics differently than other companies, focusing specifically on our treatment of wool and sustainable wool use. This creates unique fabrics made of 100% wool. These products absorb and can carry away more moisture - and can keep you warmer - than other wool. In the footwear industry, 20% of cut material is pure waste and is lost forever. We've found a new way to process our wool while producing 0% waste.
Contact info
Niederfeldweg 5, 6230, Brixlegg, Austria
- 053376135555
- shop@giesswein.com
- us.giesswein.com
Beautiful slippers but....
Beautiful slippers but sadly they didn’t work for my weird feet. The service was top notch & I would recommend them to anyone!
April 2, 2021
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Not as good as I had hoped
The right slipper fits fine but the left is very tight and the arch support hits and the wrong spot.
April 2, 2021
Reply from Us Giesswein
Dear Patricia,
thank you for your review.
Our Veitsch slipper offers high arch support. Some customers choose to use their own insoles or orthopedics - the existing insole is removable. If you are not happy with the arch support, you may return them to us within 30 days of purchase.
For the return please create and download your own prepaid return label by using the following link:
http://sendback.giesswein.com/b2c/index.php?lang=en
Print this label and put it onto the parcel. Please insert a copy of your invoice or delivery note into the parcel so our return department can handle your return as quick as possible.
As soon as we receive your parcel in house we will refund you the money via the same means of payment as you paid the invoice (credit card, paypal…)
To exchange or order a new product please make a new order directly via our website.
If you have any further questions don’t hesitate to contact our customer service via info@giesswein.com
Best regards
Giesswein Customer Support Team Laura
Easy and efficient return process.
April 2, 2021
I have awful feet
I have awful feet: flat, a couple of surgeries, arthritis, hard to fit. I'm practically living in these slippers. If only they offered toe sandals with the same footbed!
April 2, 2021
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Shoes didn’t fit and looked very…
Shoes didn’t fit and looked very cheaply made. Return process was very easy however.
April 2, 2021
Reply from Us Giesswein
Dear customer,
thank you for addressing your findings .
We are extremely sorry if you have reason to complain about a Giesswein product!
At the same time, we can assure you that we always strive to deliver only high-quality goods in order to satisfy our customers in the best possible way.
However, we are happy to hear that the return process was easy to run through
If you have any further questions don’t hesitate to contact our customer service via info@giesswein.com
Best regards
Giesswein Customer Support Team Laura
Reply from Us Giesswein
Dear Erica,
thank you for your message.
We regret that your ordered Giesswein item does not meet your expectations.
At the same time, we can assure you that we always strive to deliver only high-quality goods in order to satisfy our customers in the best possible way.
You can return this item free of charge as part of our Giesswein satisfaction guarantee and you will receive immediately after receipt of the goods, a corresponding refund by the means of payment that you have chosen for your order.
Please use the Giesswein Return Label and create it with this link and download it:
http://sendback.giesswein.com/b2c/
Please print this out and stick it on the package.
This label is already paid by us. You will incur no costs for the return.
Please enclose the return note or a copy of the invoice / delivery note in the parcel, so that we can assign you the return.
Thank you for your efforts.
If you have any further questions don’t hesitate to contact our customer service via info@giesswein.com
Best regards
Giesswein Customer Support Team Laura
Runners
I have had my runners for a few weeks now. I work at a hospital and cover a few miles every day. I wanted a shoe that is comfortable and doesn't feel too hot on my feet. I absolutely love them! I would say that wearing them without socks is not for me, but my feet do not feel too hot with some thin trainer socks and they are soooo light on my feet. I have now ordered some X shoes as I only wear the runners within the hospital when I am at work. Thank you for creating these wonderful shoes!
April 2, 2021
Unprompted review
Veitsch: A+; Vent: B
I ordered wool slippers in two designs (Veitsch and Vent). Totally love my bright red Veitsch slippers, which I‘m going to live in. But I didn't care for the Vent design, because the toggle button gets in the way when putting the shoe on; also, it doesn‘t look quite as snappy and appealing. Delivery was fast, and my return was speedily processed.
April 2, 2021
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Super comfortable and no sweat
Super comfortable and no sweat.
Warm without making my feet sweat and my feet sweat in everything.
April 1, 2021
Treat Your Feet!
I was impressed with the speed of the shipment but most of all, the slippers themselves. I don't like ones with lots of fleece as they can become uncomfortably warm and get lumpy after wear. Giesswein slippers are perfect - they are super comfortable and conform to your feet. I did size up as I like to wear socks in winter. Still without socks, they don't flop or slip off. I enjoy the neutral look with a splash of color inside and on the soles. The wool fabric welcomes my toes!
April 1, 2021
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Very happy with the shoes
April 1, 2021
Terrific products
Terrific products! Comfortable, Well constructed And a great look. What else can I say!!
April 1, 2021
Like walking barefoot but with…
Like walking barefoot but with stability and grip. They are roomy and fit my wider foot well.
April 1, 2021
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The shoes are awesome
The shoes are awesome! The fit was true to size...comfortable from the minute they came out of the box. The only disappointment was that it took 2 weeks to arrive and not the 3-5 days advertised. They were shipped by FedEx which never arrives when promised.
March 31, 2021
Shoes are stylish and nice quality but had to return
I loved the shoes I ordered: nice quality, great color. I really wanted them to keep them; however they just didn't have enough 'grip' on the bottom of the sole, at least for me. Although very comfortable, they were also a little bit roomy, but thicker socks would have solved that. If not for the sole issue, I would have kept them. What a great company. The return was so easy.
March 31, 2021
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