Us Giesswein Reviews 4,424

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I will say that I like the products, you know when they ship them to me. I bought an insert for my slippers. I never got them! I showed my receipt to a customer service rep and still she ( Tanja) argu... See more

Rated 5 out of 5 stars

Good service, communication & product! I have purchased wool runners and then wool sneakers. My feet are horrible. Too much dancing in stilettoes during my youth. My new shoes are soothing and comf... See more

Rated 5 out of 5 stars

My new wool slippers are awesome! They are a beautiful color and the quality is excellent - my last pair had 3 years of near constant use and I'm sure these will be at least as long-lasting. An import... See more

Rated 5 out of 5 stars

Still waiting fir nice weather before wearing my new shoes. But they do seem Lighter and to offer more support than some others shoe manufacturers. Five stars for service and quality. Cant wait for... See more

Company details

  1. Shoe Store

Information provided by various external sources

We treat our wool fabrics differently than other companies, focusing specifically on our treatment of wool and sustainable wool use. This creates unique fabrics made of 100% wool. These products absorb and can carry away more moisture - and can keep you warmer - than other wool. In the footwear industry, 20% of cut material is pure waste and is lost forever. We've found a new way to process our wool while producing 0% waste.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Great Customer Service on returns

Shoes did not fit but it was super easy to return them for a refund . Great customer service . I didn’t talk to anyone but instructions on the box made it a piece of cake .

April 26, 2021
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Rated 5 out of 5 stars

Great service, great shoes!

Originally I ended up having to ship my shoes back because they were a tiny bit too small, but they are wonderful, and the experience of returning for a larger size was simple.

April 26, 2021
Rated 4 out of 5 stars

Surprised the slippers were this…

Surprised the slippers were this inexpensive because I paid much more for my previous pair. The reason became clear once they arrived. They are not the same build as my previous pair that had a nice design of a dog playing on each slipper. (I've seen variations of this with some really cute designs.) These new slippers were solid blue, so no design, but they still look sharp without the design. They do not have the same arch support as the "upscale" build with the design, but they appear to have the same non-skid bottom and are comfortable. Perhaps not for you if you need arch support. The price is great! Giesswein has a proprietary process for using recycled material. And they are washable! All in all, I am happy with this purchase!

April 25, 2021
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