Generally a good product. I feel like I run into stock outs frequently which is annoying. The most frustrating thing is that there are sales so often that the sale price is, in fact, the real price... See more
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Myprotein is the world’s #1 online sports nutrition brand, offering an unrivalled range of health products, supplements and performance clothing to our 4 million-strong community. Exceptional quality is at the heart of everything we do, because we believe it’s what our customers deserve. And superior value is something we pride ourselves on – providing access to the best products out there. This is why your honest feedback is so important to us.
632 N 2000 W #110, 84042, UT, United States
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I paid an astronomical amount for shipping and have yet to receive my protein. According to the tracking it has been stagnant for days. Unacceptable. I had such high hopes as my sister ordered the same day and received her package within 2 days.

Reply from Myprotein USA
The bait and switch discount offers are terrible "up to 50% off" is never 50% off and the "almost everything" means nothing anybody ever orders.
This'll be my last order, I'll be purchasing from competitors in the future just to avoid the scammy marketing here.

Reply from Myprotein USA
None of the product I ordered showed up in the UNIUni app is terrible when trying to figure anything out. There’s no help go to customer service and it just loops back around to tracking my package which I already did multiple times.the Chat bot does nothing.

Reply from Myprotein USA
Great tasting products at a very reasonable price! Also, their website is easy to use.

Reply from Myprotein USA

Reply from Myprotein USA
I’m disgusted by how much the price has increased and how the packaging has changed to try and hide it. I’ve been a loyal customer for many years and this will be the last time I purchased from you.

Reply from Myprotein USA
They used flex and add an unnecessary extra fee to HSA/FSA purchases

Reply from Myprotein USA

Reply from Myprotein USA
Send a ton of unnecessary emails. Tried unsubscribing but still coming through

Reply from Myprotein USA
I am first time customer did not get free shipping or shaker Bottle

Reply from Myprotein USA

Reply from Myprotein USA
I love the products. The shipping time is great. And the customer service is quick and helpful.

Reply from Myprotein USA
Second order of Creatine from Myprotein. Love it! Notice different changes in focus and muscles as well as energy. Mixes so well in cold or hot drinks. Quick delivery too.

Reply from Myprotein USA

Reply from Myprotein USA
I signed up for Myprotein subscription about a year ago to take advantage of subscription pricing and keep the 50% discount on my orders. Then this spring the website said they were out of stock on many flavors of their protein which seemed strange. Come to find out they weren't out of stock just changed the way they were identifying each bag so the could increase the price per serving by about 30%. I felt taken. I signed up so they could have a solid recurring revenue stream and I could get a great discount on the protien we use all the time. Not real happy about the massive jump in price.

Reply from Myprotein USA
Always love the product but the new sale by serving size vs weight is a very obvious way to try to hide a reduction in quantity for the same price. I get it your costs and demand is increasing but just be honest about it.

Reply from Myprotein USA
Proce was great, ordering was easy. I haven’t received the product yet to comment :)

Reply from Myprotein USA
Was told there was a problem processing payment on my card. I suggested that canceling my order and allowing me to re-order using a different billing address would fix the problem. No reply from Myprotein.

Reply from Myprotein USA
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