Myprotein USA Reviews 

21,545
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,224 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their good quality, effectiveness, and variety of appealing flavors. Many appreciate the consistent quality across different items, noting clean ingredients and positive results. However, some customers also noted concerns regarding pricing and discounts, citing issues with advertised offers not applying correctly or unexpected price increases per serving. Reviewers also mentioned confusion with product labeling, particularly regarding serving sizes versus weight, and experienced problems with order fulfillment, including shipping delays, missing items, or damaged packaging upon arrival. Additionally, some people reported products being out of stock or unavailable for subscription, limiting their choices.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the great taste, quality, and... See more

Price

Users describe ambiguous interactions with price, with many customers appreciating good prices, sales, and... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Quality

People report positive experiences with quality, consistently praising the products as high-quality... See more

Discount

Reviewers highlight ambiguous aspects of discount, with some customers appreciating the continuous deals,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Generally a good product. I feel like I run into stock outs frequently which is annoying. The most frustrating thing is that there are sales so often that the sale price is, in fact, the real price... See more

Company replied

Rated 4 out of 5 stars

Overall, I was able to find what I wanted/needed. Although some older items were shown, but not available, like the Marvel Proteins. Some items I could only find if I searched for them, like the shake... See more

Company replied

Rated 4 out of 5 stars

From what I believe, they have the most amount of protein/dollar with a decent taste. I'm not giving 5 stars, because they're not the cheapest and the most delicious all at once, but they are definite... See more

Company replied

Rated 4 out of 5 stars

The samples are great now I can try some of the items without committing until I find one I prefer. There are several flavors that list natural and artificial flavors. I can't purchase if the ingred... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

Myprotein is the world’s #1 online sports nutrition brand, offering an unrivalled range of health products, supplements and performance clothing to our 4 million-strong community. Exceptional quality is at the heart of everything we do, because we believe it’s what our customers deserve. And superior value is something we pride ourselves on – providing access to the best products out there. This is why your honest feedback is so important to us.


Contact info

4.0

Great

TrustScore 4 out of 5

22K reviews

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Asks customers to review

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4.0

All reviews

(21,545)

1,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Deals

Good Deals, easy to order

July 11, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

Offered something and gave something

Offered something and gave something

July 9, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

I’m sorry to hear about the frustration caused by this matter.

I’m pleased to be able to resolve this issue for you.

Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away.

Kind regards,

Feedback Team

Rated 5 out of 5 stars

I love all the deals and different…

I love all the deals and different payments they made it really easy to buy

July 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Been buying from MyProtein for over a…

Been buying from MyProtein for over a decade, but the product choices continue to shrink. I want 5lb bags of unflavored Whey Isolate but they're unavailable, and based on months-old reviews, they've been unavailable for a while. Unfortunate that I have to switch brands.

July 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Great tasting clear protein

Great tasting clear protein. Nice coupon code for bogo.

July 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Great savings with promo codes

Great savings with promo codes! Easy check out process!

July 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

I ordered these on a trial basis to… try the product after seeing good reviews on TikTok.

I ordered these on a trial basis to find out whether they worthwhile, only to find out after my order that the company ran out of stock. This is a misleading practice, inventory management should be real-time and should have let me know upon order... instead I now have a subscription and no products. No clean or transparent practices when you have yet to earn my trust. Not a good start!

July 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hi Olivier,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the subscriptions on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Refreshing Protein Mocktail

This is my favorite clear whey protein. It is refreshing and enjoyable since it's not heavy and doesn't feel like a meal and allows you to get hydration and your protein for the day! Love it! The rocket pop 🚀 flavor is my favorite. I sometimes add sparkling water to give it a fizz. Makes great cocktails and it's glittery and pretty 😍 💕 i stock up when they have sales.

July 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Excellent product

Excellent product

July 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

It was nice to ise FSA funds for…

It was nice to ise FSA funds for protein, but the process seemed clunky. I have never tried this brand, I look forward to tasting it. I will review again after trying. I appreciate the sales price, much better than what I've been paying for my current clear protein.

July 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

I enjoy the ease of the website and…

I enjoy the ease of the website and ordering multiple items.
The products are great and even the kids like them.
It's a great way to get in extra protein.

July 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Love the one flavor

Love the one flavor I got and can not wait to try these. With the discounted price I can afford it and it's so worth every penny. I am very fussy and hard to please.

June 12, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

Bring back the 11lb Whey Protein Isolate

While MyProtein continues to provide customers with access to high quality whey protein isolate, removing the 11lb option whilst charging the same price for less product is preposterous. Moving forward with this model is undoubtedly going to frustrate consumers, such as myself, and potentially impact conversion rates in the future.

July 4, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 2 out of 5 stars

Shrinkflation combined with higher prices.

Products offered are not clear for quantity. Some are labeled as "servings" some in grams, some in kg, and others in lbs. Giving someone the option to "supersize" but it's actually a smaller amount for more money per serving. Feels like capitalism at it's worst. Discount codes you emailed won't work and website is filled with ads and shit extra offers. Feels like you sold out very sad to see and will be looking for other sources for my supplements moving forward.

Shrinkflation combined with higher prices, hiding behind a website that makes it difficult to compare products. Just be honest with people, clear is kind, unclear loses customers.

July 4, 2026
Myprotein USA logo

Reply from Myprotein USA

Hi Brad,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Stephen

Rated 4 out of 5 stars

Easy to order

Easy to order. Just didn’t like all the options for free gift.

July 3, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Great flavor, great price!

I love being able to use the app to purchase, makes it so easy. I love the birthday cake flavor, it is so versatile for things like yogurt bowls, muffins, pancakes, and smoothies. Thanks to MyProtein for text message promos and for free shipping, it makes protein powder an affordable option for me.

July 2, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Great product

July 2, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

For quite some time now

For quite some time now, the experience has been bad. I remember that in the past there were good offers, but lately the discounts seem very poor and the service is terrible with some of the companies they use for deliveries.

July 2, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Amazing flavours

Amazing flavours! All have been fantastic for the clear protein and not grainy at all

June 24, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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