Almost perfect. The only thing I think is lacking is the possibility to choose the trailer I want. The app gives one random trailer. So if there is something wrong with the trailer, then I can't pick... See more
Company replied
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See what reviewers are saying
Easy to use app (unlock, rent & return on the fly in about 2 minutes), great value for money (way cheaper than petrol station prices) and great customer service. Looking fwd to renting again from Use4... See more
Company replied
Every time I need a trailer it is so easy and fast. And even when one time I had placed a booking and it turned out the trailer wasn't in working condition the money got paid back in full without even... See more
Company replied
Easy app, but do not forget to manually end the order. You dont get any warning until after the free order period is over, so you will receive a fee if you forget or dont return it properly. It should... See more
Company replied
Company details
Written by the company
USE4FREE tilbyr en rullende handlepose i form av tilhengere som gjør det enklere å gjøre store innkjøp til hjemmeprosjektet. Siden dette er en selvbetjeningsløsning, reserverer og låser du opp tilhengeren med smarttelefonen din. Transporter varene dine trygt hjem i en av våre praktisk utformede tilhengere. Appen er nøkkelen! Med appen vår kan du reservere, hente og returnere USE4FREE-tilhengeren din i noen få enkle trinn - alt i én app! Bak USE4FREE står Brenderup, markedslederen innen tilhengere i Sverige og med mer enn 30 års erfaring innen tilhengerutleie.
Contact info
Transportvägen 7, 55650, Jönköping, Sweden
- +47 69 03 11 02
- info@use4free.no
- use4free.no
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Customer service
Customer service, by phone, made this otherwise crappy app great. The app itself, & the 45 minutes spent trying to make a booking, was nothing short of a disaster.
May 6, 2025
Reply from Use4Free
Hi Kjell,
Thank you for taking the time to leave a review. We are sorry to hear that your experience was bad. You are always welcome to contact us with any feedback at info@use4free.no so that we can become better.
Reply from Use4Free
Thank you for your review and welcome back!
Reply from Use4Free
Great to hear that you are satisfied with your rent. Welcome back!
Reply from Use4Free
Thank you for your review. Welcome back!
Simple and effective
Simple, effective rental with clear instructions. Very good experience.
April 28, 2025
Reply from Use4Free
Thank you for your review! Welcome back to rent again.
Availability of trailers was missing…
Availability of trailers was missing when booking.
Some vital info could have been given prior to our booking, such as: An overview of availability of trailers on the location chosen, the importance of the exact booking time for opening the lock (not possible before that time, even though we were standing in front of it) and info about the cost of insurance and booking-fee (for this "Use-for-free" trailer).
But when we had managed to understand these issues, everything went fine. And it was a smart way of making us take photos for you of the trailer prior to handing it back. Good for both parties, - I hope! But the photos should be available the app's Historical bookings, - which I did not find.
April 15, 2025
Reply from Use4Free
Hi! Thank you for your detailed feedback. We’re sorry to hear that the information provided before your booking was not clear enough — and we appreciate you highlighting these important points.
We are continuously working to improve the user experience, and your suggestions regarding trailer availability, lock opening times, insurance details, and booking fees are very helpful.
We’re glad to hear that once everything was sorted, the rental process went smoothly. Also, thank you for mentioning the photo documentation — we'll review how we can make past photos more easily accessible in the app.
We truly appreciate your input and hope to see you again soon!
Reply from Use4Free
Thank you for your review and welcome back!
I gave four stars because no any thimg…
I gave four stars because no any thimg can be complite. I want to thank you for this way to rent trailer. Thank you.
April 14, 2025
Reply from Use4Free
Thank you for your review and welcome back!
There were problems with the lock on…
There were problems with the lock on the trailer, when picking it up and also when delivered. The woman we spoke to at custom service was very nice and helpful, and it all worked out at the end. It was very easy to extend the rental of the trailer in the app. All in all a good experience!
April 15, 2025
Reply from Use4Free
Thank you for your review and welcome back!
Everything worked well and easy
Everything worked well and easy. The app. The pick-up. The delivery.
April 11, 2025
Reply from Use4Free
Thank you for your review and welcome back!
A little difficulties with the app to…
A little difficulties with the app to check out when we returned the trailer
April 14, 2025
Reply from Use4Free
Hi,
Thank you for your review! We are sorry to hear that you had issues returning the trailer. We will check your booking to see what happened.
Welcome back!
Easy to rent with a nice UI in the app
April 6, 2025
Reply from Use4Free
Thank you for your nice review! We are happy to hear that you were satisfied with your experience.
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