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See what reviewers are saying

Rated 5 out of 5 stars

UseInBox gets 5 stars overall for good reason. First, You get to choose the use model that fits you best, Subscribers versus Sends. Second, the dashboard UI is clean, simple with all the metrics you w... See more

Rated 5 out of 5 stars

Inbox mailing service has been an indispensable tool for us over the years. They consistently provide professional and effective solutions, allowing us to manage our email marketing campaigns with gre... See more

Rated 5 out of 5 stars

I am setting up Inbox to replace Mailchimp. I'm finding they have several beautiful newsletter templates to choose from (they could use more health related ones, however, the current ones are all fi... See more

Rated 4 out of 5 stars

USE INBOX is an email marketing tool with automation and segmentation. With the ability to send newsletters or even more personal sales emails. It's entirely up to you. What I like the most is... See more

Company details

  1. Email Service Provider

Written by the company

INBOX is a complete email marketing tool that allows you to create and improve your email marketing strategy and reach your subscribers easily. With marketing automation tool and drag and drop based newsletter design tool create a campaign in minutes and build a bridge between your brand and your customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

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Rated 5 out of 5 stars

Great solution, so far!

So far i like the solution!

They have a lots of templates, great editor and a good sending speed.

Landing pages are very useful, too - you don't depend on a website to launch a campaign for a product.

September 17, 2021
INBOX logo

Reply from INBOX

Thank you and we are always happy to serve you. We really appreciate you for standing by us.

“Showing gratitude is one of the simplest yet most powerful things humans can do for each other.”
Randy Pausch

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Rated 5 out of 5 stars

Good support + Keep getting better

They are very helpful with their email support and it's great that they try to keep developing!

September 17, 2021
Unprompted review
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Reply from INBOX

We are truly grateful to you for choosing us. Thank you for your support.

Rated 5 out of 5 stars

#All for a small fixed monthly fee: SIMPLY THE BEST#

ADVANCED MARKETING AUTOMATION - same as Active Campaign

UNLIMITED CONTACTS in your list - better than most email providers including MailChimp

UNLIMITED SENDING - better than every other email provider out there

I haven't even mentioned the easy landing page designs or the A/B split testing - there's too much to list here - do yourself a favour: sign up for a free trial and go check them out

September 17, 2021
Unprompted review
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Reply from INBOX

We are thanking you on behalf of our entire team. Your support makes all of our hard work worthwhile. Thank you so much for your support.

Rated 5 out of 5 stars

Awesome product with a competitive deal

I find Inbox very helpful when it comes to creating and sending newsletters. Its predesign templates make design easy and quick for me, as I am able to tweak the template and make the design mine. INBOX offers a good service with competitive features for email marketing campaigns.

Overall, I will say INBOX is a really good newsletter and leads generation tool. It is simple to use with a user-friendly UI. Integration and Setup are quite straightforward. I’m happy to have bought the tool on Appsumo, I think they offered a competitive deal and awesome product.

September 17, 2021
Unprompted review
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Reply from INBOX

“No duty is more urgent than giving thanks.”
James Allen

INBOX Team would like to thank awesome users like you for your amazing support! You rock!

Rated 5 out of 5 stars

Inbox - clean & professional

I have been using Inbox for a while now.
I have to admit, it's wonderfully simple and clean interface is very appealing.
Emails can now be sent in a clean, professional format.
I can also set up automated email campaigns to target my existing & future clients.

September 17, 2021
Unprompted review
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Reply from INBOX

Thank you for being our valued user. Your support means the world to us! Thank you for trusting us!

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Rated 5 out of 5 stars

Good software with reasonable good features

This is a promising mailing software with good features at a reasonable price. We have been using them for few months and it proves to be reliable in delivering our newsletters.

September 17, 2021
Unprompted review
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Reply from INBOX

We are so grateful for the pleasure of serving you and hope we met your expectations.

Rated 5 out of 5 stars

An amazing system that powers up your Newsletters!

We have been using INBOX for 6 months and love this. We are very happy with the system. The templates and ease of use plus automation has helped us organise our email newsletters.

I love the newsletter feature templates. It has made it easy to create professional newsletters that have added value to my business since starting!

I can't be happy. If you are interested in a fantastic system and great price. Choose INBOX

September 17, 2021
Unprompted review
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Reply from INBOX

INBOX Team would like to thank awesome users like you for your amazing support! You rock!

Rated 5 out of 5 stars

exceptional software

I have been using inbox for quite a while now and I must say that it does everything the competition does but in a very clean, aesthetically pleasing way. I actually enjoy spending time on the platform, and I have been able to automate marketing flows easily with their visual automation editor.
Customer service is exceptional. Their responses are fast, accurate, and genuine. This is a huge positive for me as I feel I am supporting a good bunch of humans by using their platform.
5 Stars!

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

Thank you for being our valued user. Your support means the world to us!

Rated 5 out of 5 stars

Easy and functional.

Great tool for warming up and converting users. Easy and functional.

September 17, 2021
Unprompted review
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Reply from INBOX

We are truly grateful to you for choosing us. Thank you for your support.

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Rated 5 out of 5 stars

Easy to use and great service

I have used many email tools for marketing campaigns and I can say that INBOX is my favorite. The features are not as restrictive as in other email marketing platforms plans. If you would like to use a tool for sending weekly/daily campaigns, you should give a chance to INBOX. INBOX covers all of the basic things related to email marketing. The user interface of designing email marketing templates and building email lists is excellent. And their customer support team is very quickly. They are always trying to create a eaasy and fast solutions against problems.

September 17, 2021
Unprompted review
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Reply from INBOX

Sending our humble thankfulness to you. It’s our pleasure to have a wonderful user like you.

Rated 5 out of 5 stars

Great easy to use product for creating…

Great easy to use product for creating email campaigns. Simple to use drag and drop tool for creation and simple automation of campaigns with workflows. Solid product.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

Thank you and we are always happy to serve you. We really appreciate you for standing by us.

Rated 5 out of 5 stars

Great email marketing solution

Great email marketing solution, cost effective and this app easy to use. The support is also very helpful.

September 17, 2021
Unprompted review
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Reply from INBOX

We are truly grateful to you for choosing us. Thank you for your support.

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Rated 5 out of 5 stars

Good tool for email marketing

INBOX is a simple but effective tool to start with email marketing - I definitely recommend to try it if you are looking for a simple way to start an email list (the first 500 contacts are currently free with the Plus plan).

September 17, 2021
Unprompted review
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Reply from INBOX

Thank you very much. We’re so lucky to have users like you!

Rated 5 out of 5 stars

Great for startups!

I have used this for over a year and so far it is proven to be helpful and fast.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

Thank you and we are always happy to serve you.

Rated 5 out of 5 stars

UseInbox: The Email Marketing Made-easy

I have been using INBOX newsletter for the last couple of months and I am super happy. It provides quality services with a cost-effective way. It’s a cool tool, I use every week to circulate news among my students and stakeholders. And the automation features just make it super cool.

What I am missing and hope, it will come soon;
1. Evergreen Countdown Timer
2. Better Form UI
3. More tutorials/knowledge base on Automation.
I am a happy customer.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

INBOX Team would like to thank awesome users like you for your amazing support! You rock!

Rated 3 out of 5 stars

What I like & dislike about useINBOX

useINBOX is a relatively new newsletter marketing platform originating from Turkey, with another office location based in Canada.

What I like most about them is their amazingly straightforward and intuitive email newsletter builder called INBOXbrush. I have used a number of builders over the years and INBOXbrush is one of the few builders with zero barriers to entry — you can dive in and start creating straight away. It contains almost everything you would ever need to build a beautiful newsletter laid out in a simple and tidy grid, and their drag-and-drop functionality is smooth and responsive.

I do wish they would offer more than a handful of generic font options (they do not offer Google Fonts or custom fonts) so my newsletters can stay on brand better.

The builder also lacks the ability to create default styles and settings for different elements (e.g. headings, paragraphs, buttons, links, etc.), so you have to edit everything manually. This can be mildly inconvenient when you're managing multiple brands, and a real PITA if you want to redo your branding.

One thing useINBOX seems to be extremely proud of is their capability to create 5 or 10 "sender accounts" so you can send out newsletters as different brands from a single useINBOX account depending on your subscription.

The major downside is that a single useINBOX account is all you will get — as of the writing of this review, they do not allow you to create multiple user accounts with different roles or levels of access. This can lead to GAPING SECURITY HOLES down the line (i.e. data theft) when you reach the stage where you need to hire someone to manage your newsletters.

Another downside is that you're only allowed to manually delete one subscriber at a time. If you want to delete an entire list, you need to get in touch with useINBOX support and give them an explanation as to why you are doing so. This is extremely convoluted and impractical, especially for those who have an actual need to manage multiple brands (i.e. agencies).

TL;DR: While useINBOX is certainly more affordable and more accessible compared to competing services like Mailchimp, I do not consider useINBOX to be growth-proof or future-proof in its current state, and I find it a little difficult to wholeheartedly recommend useINBOX to others at this point due to its various limitations.

On the other hand, since the day I started using useINBOX, they have introduced a number of new functionalities, including email automation, a WordPress plugin that allows you to create newsletter sign-up forms, and custom landing pages with a fair number of beautiful templates. useINBOX is not yet as mature or as well-polished as services like Mailchimp or ConvertKit, but I believe that as long as they listen to user feedback and continue to improve their product, they are on the right track to catch up and become a serious contender in a few years.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

Hello Yang,

Thank you so much for your detailed review. All the feedbacks are really important for us since we constantly update our product INBOX. We noted everything you said about our design tool INBOXBrush.

About deleting a contact list. Previously, users could delete contact lists without our permission. However, according to anti-spam laws, you must send emails to a regular list. When users constantly deleted their lists and sent campaigns to a new list all the time, spam rates got very high and this situation led to abuse of our system. I can understand you, of course, we know that you send quality content to a regular list. However, this is important to protect our system.

About multiple user. We're working on it already, there were just some major updates and new features to work but it'll be released in a year.

With you feedbacks, we'll take solid steps to the future.

Have a great day!

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Rated 5 out of 5 stars

Awesome product

Hi all,
How to describe you this tool...
Freaking awesome!!!
You need a tool to set up a email marketing campaign, with useinbox on your side, you are good to go.

This product is full of potential.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

We are so grateful for the pleasure of serving you and hope we met your expectations.

Rated 5 out of 5 stars

Good experience so far

Good experience so far. Does what is says it should.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

We are so grateful for the pleasure of serving you and hope we met your expectations.

Rated 5 out of 5 stars

Great service

Great service, fantastic mailing option for beginners and to advanced users. Highly recommended.

September 17, 2021
Unprompted review
INBOX logo

Reply from INBOX

We are truly grateful to you for choosing us. Thank you for your support.

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