US Post Company Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more

Company replied

Rated 5 out of 5 stars

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more

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Rated 5 out of 5 stars

Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more

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Rated 5 out of 5 stars

This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more

Company details

  1. #2 of 2 best companies in Mailbox Supplier

Written by the company

U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Rated 2 out of 5 stars

incorrect info, causing a bit of pain

I bought a mailbox, I asked if it was PMG approved, which my HOA required, they said yes, apparently it was not as my HOA acc president went to the manufacturer to find out.. and now I am stuck trying to work w local post office to get approval for box. Geeze

May 22, 2023
Rated 5 out of 5 stars

Great customer service!

We ordered new mailboxes for our Community and they were super helpful in making sure we got the correct ones. Shipping was fast and even though there was a tiny mix-up in where it was being shipped, they were super quick to get it fixed and sent to the right place!

April 18, 2023
Rated 4 out of 5 stars

Some confusion on delivery dates

Ordering the item was straight forward but I was given two delivery dates where it was not delivered.
I was called to advise on the first delivery date between 10-3pm. Was not delivered.

I ended up calling dominion and was given another delivery date with a window 1-5pm. Was not delivered.
I tracked the delivery and it was showing in transit. Few days later I checked tracking and saw it was out for delivery. I was called when the truck was in the area and it was delivered that day 04/03/2023.
The driver could not get it through the door of our maintenance room so left it outside for us to break down.
All in the delivery experience was a little frustrating but I'm glad we have a new mailbox.

March 15, 2023
Rated 5 out of 5 stars

Great Company To Do Business With

We bought a large community mailbox from US Post. Their customer service is excellent - friendly, responsive and efficient. They coordinated all the shipping and delivery details, keeping everyone in the loop. First class company. Highly recommended.

February 21, 2023
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