Deposit not returned, do not trust Review: I hired US Royal Transport to transport a car from Washington to Ocala, FL, and paid a $200 deposit on October 11. The service was quoted at $800, b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sam Williams helped me with my vehicle transportation and his service was very expectational. I was having my cars shipped from California to Wisconsin and I didn't know any of the process of this con... See more
My name is Daniel O. I used USRoyal Transport to transport my car from AML dot Seattle to Irvington New Jersey last week. From initial quote to final delivery, their communication was exceptional. The... See more
Aaron was up front about pricing with no hidden fees! Unlike the dealership I bought car from but that’s another review! Also informed me about the competitors sales tactics since this was my first ex... See more
Company replied
Company details
Written by the company
At US Royal Transport LLC, we pride ourselves on delivering exceptional auto transport services across the nation. Based in Dallas, Texas, our team is dedicated to ensuring your vehicle is transported safely, efficiently, and with the utmost care. Whether you are moving across the country or purchasing a car online, we have the expertise and resources to meet your needs.
Contact info
4817 Blue Flax Dr, 75043, Garland, United States
- info@usroyaltransport.com
- usroyaltransport.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I worked with Henry Morgan and I am…
I worked with Henry Morgan and I am very satisfied with the service, it was super fast and efficient. I highly recommend this company!
Trust was my important thing
Trust was my important thing. The timing was excellent.
Great Experience Shipping from Chicago…
Top-Notch Service - Car Shipped with No Delays!
I had a great experience shipping my car! The process was smooth from start to finish. I paid the deposit and my car was picked up and shipped in no time. The communication was clear, the service was fast, and everything arrived just as expected. Highly recommend for anyone needing reliable car shipping!
I had an outstanding experience with…
I had an outstanding experience with USROYAL Transport. From start to finish, their communication was clear, consistent, and professional. They kept me informed every step of the way, and their transparency gave me complete confidence in the process.
What really stood out was how fast they got the job done—no delays, no excuses, just efficient and reliable service. I truly appreciated their speed and attention to detail.
If you’re looking for quality work at a competitive price—or better—USROYAL is the team to call. They deliver exactly what they promise, and then some. Highly recommended!
Stress-Free Car Shipping from Maine to…
Stress-Free Car Shipping from Maine to Utah
I was honestly nervous about shipping my car. I had read so many horror stories online-hidden fees, cars arriving damaged, or no-shows from other companies. So I was really cautious and hesitant when I started looking for someone to handle my shipment from Maine to Utah.
Thankfully, I found a team I could trust. From the beginning, they were transparent, professional, and answered all my questions with patience. The quote they gave me was fair, and most importantly, they stuck to it-no last-minute price changes or shady tactics like I'd seen with other brokers.
Pickup was delayed by a day due to a scheduling issue, but they kept me informed, and communication was great throughout the process. Once the car was on the road, the driver stayed in touch and even delivered the vehicle earlier than expected. My car arrived in perfect condition, and that alone gave me huge peace of mind.
If you're nervous about shipping your car-like I was-I highly recommend going with this company. They made a stressful situation feel simple and straightforward. I'd definitely use them again in the future.
It was awesome I got my car in two days…
It was awesome I got my car in two days from houston Texas to la quinta california.
My name is Daniel O
My name is Daniel O. I used USRoyal Transport to transport my car from AML dot Seattle to Irvington New Jersey last week. From initial quote to final delivery, their communication was exceptional. Their rep Jason, provided real- time updates and was always responsive to my questions. This shipment arrived on scheduled and in perfect condition. The pricing was transparent and fair and there were no surprises on the final invoice.I highly recommend them and will be using them for all future freight needs
The feedback and communication…
The feedback and communication especially Mr Aaron Marshal.
Thank you
Security, trust and solutions
Definitely, trustworthy people willing to help, especially Sams William who assisted me and gave a timely solution to my particular situation. I am grateful for all his efforts.

Reply from Usroyaltransport
Great price and customer service
The company responded quickly to my quote request. Their prices and customer service are great. The driver arrived within a reasonable time and was flexible about where and when to drop off my car.

Reply from Usroyaltransport
They are great
They are great. Very helpful and fast responding. Will definitely use again!

Reply from Usroyaltransport
Don’t pay deposits
So as you know you go online and you fill out a form and it goes to maybe 10 other brokers and then they all come back with the pricing from let’s say $400-$1300. Well I know in my mind that the cheapest is not gonna happen and even when you go Midway pricing are still issues. Well they came back and bid this car to take it to Syracuse from Fort Myers, Florida for $575 immediately the guy sends me a paper for a deposit which I should know better in which this is for the next person don’t pay it then of course they changed the pricing you go somewhere else They Can’t find a truck driver to take the load for that price well we’re not in season here in Florida so they’re not gonna have a lot to take out and I understand, but that’s where the brokers need to do their due diligence to find the correct pricing before they send you a contract. Long story short I end up paying $200 more to send the car just beware and I won’t send a car with them again. The drive was awesome he doesn’t work for them. And they stiffed that that’s him for 75 extra dollars. Thanks for looking PS don’t pay nothing up front that way they can get a truck your not forced to go with them if they want a dep move to the next person

Reply from Usroyaltransport
Extremely professional
Extremely professional, knowledgeable, and responsive.
I recently used US Royal Transport for a long-distance vehicle move, and I couldn't be more satisfied with the service. Sam Williams was extremely professional, knowledgeable, and responsive throughout the entire process. He took the time to clearly explain the steps involved and kept me updated from pickup to delivery.
Despite the long distance, the transport was completed right on schedule, and my vehicle arrived in perfect condition. The level of care and attention to detail was evident every step of the way.
I highly recommend Sam and US Royal Transport to anyone in need of trustworthy, efficient, and professional long-distance auto transport services.

Reply from Usroyaltransport
Best customer service
Jason Merrick was professional in giving me constant updates and finding me the best deal in transportation of my vehicle

Reply from Usroyaltransport
Aaron was up front about pricing with…
Aaron was up front about pricing with no hidden fees! Unlike the dealership I bought car from but that’s another review! Also informed me about the competitors sales tactics since this was my first experience transporting a car and dealing with brokers. My sand dune Pearl dream car is safely home I am very happy 😃😃😃

Reply from Usroyaltransport
I highly recommend this company!
I highly recommend this company because my agent Jason Merrick was the best communicator I have ever dealt with in a business transaction and assured me he would support me through the shipping process every step of the way (even with a sizable time difference between us and absolutely did!)
My request was last minute, the price was competitive, and my son’s car arrived promptly to Chicago. We our pleased with his professionalism and transparency, and urge you to note that patience is necessary with the bidding process to secure a driver, but it will work out as confirmed.

Reply from Usroyaltransport
Excellent service from start to finish
Excellent service from start to finish! The booking process was easy, the price was exactly what was quoted, and there were no hidden fees. The driver arrived on time, kept me updated throughout the trip, and delivered the car in perfect condition!

Reply from Usroyaltransport
Great service and fast delivery
Our car broke down around 500 miles from home. We reached out to Aaron Marshall with US Royal Transport and he was able to provide us with a quote that did not change at delivery. After signing the agreement, the vehicle was picked up and delivered within 24 hours! Would highly recommend.

Reply from Usroyaltransport
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







