usstokyo.com Reviews 

67
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Fraud! This company steals money by pretending to sell cars. I purchased and paid for 10 vehicles but received only 6. My security deposit has also not been refunded, and they no longer respond to my... See more

Rated 1 out of 5 stars

This company is completely a fraud! At first there're representatives asking u for the deposit but then never reply after money transferred. They even blocked my email. Writing the review hoping no m... See more

Rated 5 out of 5 stars

Phew !!! It's a long story but I am glad it turned to be a happy end. I received my car after loooong 11 months and the other car is on way already. They refunded me the battery money which I replace... See more

Rated 1 out of 5 stars

This company is a 100% a SCAM, run a mile, you will NEVER receive what you pay for. I know, i paid for a 2021 Toyota Crown Executive September 2023, still not received our beautiful car. They do... See more

Company details

  1. Auto Auction

Written by the company

Gain exclusive access to all major Japanese car auction houses, including USSTokyo.com, the world’s largest vehicle auction platform. Buying directly from auctions ensures complete transparency, with no hidden costs you get exactly what you bid for. Our Investor’s Portal allows you to purchase vehicles from any auction and seamlessly sell them to customers worldwide. With a secure and trusted payment system, we guarantee a smooth, hassle-free transaction, making global car trading easier and more reliable than ever.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

67 reviews

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1.6

All reviews

(67)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

This people fraud please don’t trust…

This people fraud please don’t trust them I bought Evo from them only I received pictures car never delivered to me SCAM

February 5, 2025
Unprompted review
usstokyo.com logo

Reply from usstokyo.com

Dear Harry Big,

We take all feedback seriously and are committed to providing a transparent and trustworthy service. However, after thoroughly checking our records, we have no record of any transaction matching your claim. We have also requested verification of your purchase, but you have not provided any proof of your identity or order details.

If you believe there has been a misunderstanding, please contact our support team at info@usstokyo.com, and we will be happy to assist you. However, this review is not based on a genuine experience, we kindly request that it be removed to maintain the integrity of honest customer feedback.

Best regards,
James Wilson
Marketing Manager
Usstokyo.com

Rated 5 out of 5 stars

I faced some delays with receiving my…

I faced some delays with receiving my car, but the team went above and beyond to resolve the issue. They offered me a replacement vehicle at an even better rate, and the car exceeded my expectations. Their commitment to customer satisfaction truly impressed me, and I'm now very happy with the outcome. Highly recommend their service for anyone looking for a reliable car import experience.

January 11, 2025
usstokyo.com logo

Reply from usstokyo.com

Thank you for your patience and understanding!

Rated 1 out of 5 stars

These scammers are complete frauds

These scammers are complete frauds. My friend and I bought cars from them, but the cars never arrived, and they refused to refund our money. My friend’s name is Onder Boyacı. Do not buy anything from them; they are nothing but scammers.

January 31, 2024
Unprompted review
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Rated 1 out of 5 stars

My name is onder i bought mitsubishi…

My name is onder i bought mitsubishi evo
I still didn’t received my car it’s been 9 months.
They said that they going to return my money back but it’s been 3 months they’re not even replying my emails back

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

A cheat

I recently had an unfortunate experience with allegedly business owner of ussrokyo in Pakistan (Mr Noshad) who clearly demonstrates a complete disregard for business ethics and commitment. From the outset, everything seemed straightforward; we agreed on a payment schedule that was fair and reasonable. However, when the due payment time arrived, I found myself facing a wall of silence and excuses.

Despite multiple reminders and attempts to discuss the issue, the owner failed to provide any logical reasoning for the delay. Each interaction only reaffirmed my concerns about their lack of integrity and responsibility. It became painfully clear that honesty and commitment were not part of their business model.

Trust is paramount in any business relationship, and this experience has left me questioning how anyone could rely on such an individual. I would strongly advise potential clients or partners to approach with caution and consider looking elsewhere for services that come with a guarantee of professionalism and ethical standards.

In summary, Mr Noshad’s actions (or lack thereof) have ultimately led to a regrettable experience, and I cannot recommend them to anyone seeking a trustworthy partnership.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a 100% a SCAM,SCUM BAGS

This company is a 100% a SCAM, run a mile, you will NEVER receive what you pay for.
I know, i paid for a 2021 Toyota Crown Executive September 2023, still not received our beautiful car.
They do not reply to emails, will not respond to a shipping date confirmation,
Absolutely the lowest form/shape of a human being.
SCUM BAGS..You have shattered my dream of owning a lovely car. They are LOW LIFES OF THE HIGHEST ORDER.
KARMA WILL PREVAIL.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Benz G Class

I am happy that I received my car in the best condition this week.
Delivery was made in 3 months. Japanese used cars are best quality, better than available in europe. I surely recommend this company.

January 8, 2024
Unprompted review
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Rated 1 out of 5 stars

MY CAR WAS NEVER DELIVERED - CLAIM COMPENSATION FROM YOUR BANK

MY CAR WAS NEVER DELIVERED. I AM FROM THE UK. PLEASE READ THIS CAREFULLY IF YOU ARE IN THE UK.

IF YOU ARE A VICTIM , THEN YOU NEED TO CONTACT YOUR BANK AND DEMAND A REFUND OF YOUR MONEY IF THEY FAILED TO CONDUCT NECESSARY CHECKS WHEN YOU MADE PAYMENT.

IF THEY REFUSE, THEN YOU NEED TO MAKE A COMPLAINT TO THE FINANCIAL OMBUDSMAN AND THEY WILL FIGHT YOUR CASE WITH YOUR BANK TO GET YOUR MONEY BACK.

PLEASE GOOGLE/BING 'MAKING A COMPLAINT TO THE FINANCIAL OMBUDSMAN' AND IT SHOULD BRING UP THE WEBSITE.

I HAVE MANAGED TO GET SOME MONEY BACK AND HOPEFULLY WILL GET ALL OF IT BACK AS THE CASE CONTINUES.

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

This website is fraudulent

This website is fraudulent. I am from the states and I thought this was the official website for USS Tokyo the big auction house in japan. It is not. Please do not send them any money. I Purchased a Jeep for nearly 9 thousand, and after I sent the money, its been crickets. Have not heard back from them. I keep emailing them and get no response. I am going to do everything I can to get them shutdown.

September 19, 2023
Unprompted review
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Rated 1 out of 5 stars

FRAUD FRAUD FRAUD!!

FRAUD FRAUD FRAUD!!
Stay away from this company! They have scammed me $43,000! I purchased 3 2019 Suzuki Swifts but they were never delivered. They are not a real company and DO NOT DELIVER ON VEHICLES!
They keep providing false information and keep prolonging the process!
I was stupid enough to fall for this but i hope others read this and do not make the same mistake.
You are better off going for more reputable companies that actually exist. THIS IS NOT REPUTABLE AND DOESNT EXIST!
Once you have made payment they do not respond to emails as often and their online chat recognises who you are via your account info and doesn't respond either.
I have initiated an investigator to try and track the people responsible as they are scamming peoples hard earned money. I believe they are based in Lahore Pakistan and have contacted local authorities.
I will prepare another review with an email chain of all of their emails and pathetic responses and excuses they have sent me.
If you have also been scammed please email me as i will keep you updated with my progress in trying to track them down. If you have also been scammed and would like to join me please let me know.
For people thinking about buying from this company DO NOT!
Also see this link as an overall review of this company: cyberscamreview and look up usstokyo

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Phew !!!

Phew !!!
It's a long story but I am glad it turned to be a happy end. I received my car after loooong 11 months and the other car is on way already. They refunded me the battery money which I replaced because it got dead for long time parking. The reviews had me worrisome but my brother used this company from 3 years. Lisa the supervisor told me to keep trust in them and I am happy they fulfil the promise though it took extra long. Apparently their vendor in Japan got into bank liquidity. Happy for the outcome.

September 30, 2022
Unprompted review
Rated 1 out of 5 stars

!!! BEWARE THIS COMPANY IS SCAMMER!!!

If you deposit money you will only get lies and more lies. This company is extorting money. It's a pity that I got to this page as it was too late and I paid the money. I sent a crime report to the Police in Japan, Pakistan, Interpol and Cyber ​​Crime Police.

July 20, 2022
Unprompted review
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Rated 1 out of 5 stars

I think I have been also scammed for…

I think I have been also scammed for $1040.
I should have picked when they asked to send the money to Nippon international instead of their own account
I have reported to UK cyber crime and also Japan company trust for cyber crime , reported to my bank and also to swift payments.

You should all do the same. I am going to report to mitsubishi bank also

February 9, 2023
Unprompted review

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