Fraud! This company steals money by pretending to sell cars. I purchased and paid for 10 vehicles but received only 6. My security deposit has also not been refunded, and they no longer respond to my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is completely a fraud! At first there're representatives asking u for the deposit but then never reply after money transferred. They even blocked my email. Writing the review hoping no m... See more
Phew !!! It's a long story but I am glad it turned to be a happy end. I received my car after loooong 11 months and the other car is on way already. They refunded me the battery money which I replace... See more
This company is a 100% a SCAM, run a mile, you will NEVER receive what you pay for. I know, i paid for a 2021 Toyota Crown Executive September 2023, still not received our beautiful car. They do... See more
Company details
Written by the company
Gain exclusive access to all major Japanese car auction houses, including USSTokyo.com, the world’s largest vehicle auction platform. Buying directly from auctions ensures complete transparency, with no hidden costs you get exactly what you bid for. Our Investor’s Portal allows you to purchase vehicles from any auction and seamlessly sell them to customers worldwide. With a secure and trusted payment system, we guarantee a smooth, hassle-free transaction, making global car trading easier and more reliable than ever.
Contact info
Tokyo, Japan, Tokyo, Japan
- info@usstokyo.com
- usstokyo.com
1.6
Bad
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
USS TOKYO SCAM on Facebook please join
USS TOKYO SCAM on Facebook please join. They owe me over $4000 in deposit. There is no response to my emails for the last few weeks. I removed all reviews like they asked me to but now they don't bother to answer my emails. I'm waiting for nearly a year now for my deposit back.
January 8, 2022
Unprompted review
Advertisement
I gave them a $1,000 deposit and…
I gave them a $1,000 deposit and requested a refund per their terms. I can't get a single response from anyone on their web or email forms. Seems like a scam company to me!
November 30, 2022
Unprompted review
Do not pay this individual any…
Do not pay this individual any money!!!! Website designed to resemble USS auctions but the owner has no affiliation. My experience has been the same as many others here. I bid on and won 5 vehicles. Paid for them in full. They told me that they didn’t receive my payments, my bank confirmed that they did. Blamed global shipping issues for not shipping vehicles. Disabled chat feature on their website. Will no longer reply to my emails. Still no vehicles over a year later.
November 15, 2022
Unprompted review
fake company fraud
Bought a car allegedly for £7k in May 2021...lots of excuses and reasons and now they don't even reply to my emails....avoid...fraud fraud fraud
November 14, 2022
Unprompted review
Scam Website. Scam Operators. Avoid!!!
Scam website. I paid the registration fee, bid on vehicles, paid for vehicle won at auction but did not receive the vehicles. Scam operators with the sole purpose of taking your money from you. Avoid. Avoid. Avoid.
November 14, 2022
Unprompted review
Advertisement
It's a fraud
It's a fraud. plain and simple. the real USS site is a .jp DO NOT give them deposit money.
August 18, 2022
Reply from usstokyo.com
Hello.
We checked our records and we didn't find any customer under your name who had bought any car from us, nor had deposited any amount.
Kindly remove this review as this is not based on a genuine experience.
Kind Regards,
Team UssTokyo.com
Awesome experience
Awesome experience ! They made it so easy and got back to me quickly with my request…!! Great experience, will be using again !
July 20, 2022
Unprompted review
Excellent
Excellent! The car looked great and the customer service was very nice and helped to make sure my car got in my country on time!
July 18, 2022
Stay away!
Like the other comments here, I would not recommend USS Tokyo to anyone. Without hesitation, they are the worst company I have ever dealt with. Do not trust them.
March 14, 2022
Unprompted review
Advertisement
This company is completely a fraud
This company is completely a fraud! At first there're representatives asking u for the deposit but then never reply after money transferred. They even blocked my email. Writing the review hoping no more victims.
Trying to contact the Japan police see if anything can do.
March 2, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.