I used U StoreIt in Ballymount Dublin for over 6 months while between moving house, I Have no hesitation in recommending them. The units are clean and dry. The items I stored were perfect when I took... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently used U Store It during our move and the experience was outstanding from start to finish. The team especially Katie made the storage part seamless! She clearly explained all the options,... See more
Company replied
We have been using U store it north park Finglas for a the last year or so and would just like to say how professional friendly and most helpful Jennifer and Basak have been, they go beyond their d... See more
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U Store it has been amazing, both ladies in the office have been exceptionally helpful and reassuring. Have really good quality packing supplies. Storage cost is affordable and the unit is clean. High... See more
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Company details
Written by the company
U Store It™ THE BEST SELF STORAGE IN IRELAND! Modern storage units. 24/7 Access. Onsite Security. 50% off 1st month. Packing Material. Discounted Removals
Contact info
Unit 7 Century Business Park, St Margarets Road, D11 H023, Dublin , Ireland
- 01 8646627
- charlestown@ustoreit.ie
- ustoreit.ie
4.8
Excellent
3K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with this storage facility
Happy with this storage facility conveniently located in Waterford, great staff, seamless move into this well maintained, modern and imoressive set up. Thank you to Una for helpful and professional support and help to get us there.
October 21, 2025
Unprompted review
Reply from U Store It
Hi Ann
Thank you very much for the great review
Delighted to hear you were happy with the service especially from Una, She will be delighted with your feedback
Pleasure dealing with you
Kind Regards
Siobhan, Una & Niamh @ U Store It Waterford
Great Service
We had a very good experience with U Store It(previously Barons). We were moving house and needed to store all our furniture. Liam was so helpful when we booked the unit and again on moving day. Smart Movers managed to fit the contents of a 5 bed house into one unit.
October 23, 2025
Unprompted review
Reply from U Store It
Hi Orla,
Thanks for taking the time to leave us such wonderful feedback.
From Liam & U Store It Galway
Excellent Facility
Excellent Facility. Helped me massively while moving house. Katie,Luke & Daniel in particular were very helpful with any requests or information requested.
Highly recommend this facility if anybody needs a storage unit it really has a great set up and location.
Kenneth.
October 22, 2025
Unprompted review
Reply from U Store It
Hi Kenneth,
Thank you so much for your lovely review!
We pride ourselves on our great team here at U Store It and we are so happy to hear their efforts made a difference.
Warm regards,
All at U Store It Liffey Valley
Aisling was tremendously helpful
Aisling was tremendously helpful. She has a very pleasant demeanor, was patient with my questions, and kindly showed me several size units so I could make the best choice.
October 20, 2025
Unprompted review
Reply from U Store It
Hi there,
Thank you so much for taking the time to leave a review. We are happy to hear Aisling was helpful.
Warm regards,
All at U Store It Charlestown
All staff interactions were excellent
All staff interactions were excellent. Your staff are fantastic, particularly aisling in Charlestown. I have an issue with the sharp increase in fee's which were leveled at me after I decided to use U store it. This is the main reason I stopped using U store it.
October 20, 2025
Unprompted review
Reply from U Store It
Hi David,
Thank you so much for your kind words about our team — especially Aisling in Charlestown! We’re delighted to hear you had such positive interactions with our staff.
We’re sorry to learn that the fee changes affected your experience with us. We regularly review our pricing to ensure we maintain the high standard of service and security our customers expect, but we truly value your feedback and will take it on board.
We really appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
Shane
Branch Manager – U Store It
The initial contact is friendly and helpful
The initial contact is really important and the team at the Waterford branch explained how the storage center works in great detail. When on site they took me through the facility and showed me how to use the lifts, doors and security systems. This was important to me.
The storage was clean, dry and secure and solved a problem for me for the 7 months that I used it.
October 22, 2025
Unprompted review
Reply from U Store It
Hi Norman
Thank you very much for the great review
Delighted to hear you were happy with the service
Pleasure dealing with you
All the best
Siobhan, Una & Niamh @ U Store It Waterford
U Store it provided clean and secure…
U Store it provided clean and secure storage as advertised
October 18, 2025
Unprompted review
Reply from U Store It
Hi Miles,
Thank you for taking the time to leave us a review.
From all @ U Store It Galway
Excellent customer support and service
Excellent customer support and service, well organised facility with high security measures in place.
October 20, 2025
Unprompted review
Reply from U Store It
Hi Annette
Thank you very much for the great review
Delighted to hear you were happy with the service
Pleasure dealing with you
Kind Regards
Siobhan, Una & Niamh @ U Store It Waterford
No hesitation recommending
I used U StoreIt in Charlestown Dublin for over 12 months while between houses. Have no hesitation in recommending them. The units are clean and dry. The items I stored (sofa, mattress, clothes etc) were perfect when I took them out of storage. The staff are also extremely helpful.
October 15, 2025
Unprompted review
Reply from U Store It
Hi Breda,
Thank you so much for your wonderful review! We’re delighted to hear you had such a positive experience storing with us in Charlestown. It’s great to know your belongings were kept safe and in perfect condition — that’s exactly what we aim for. We’ll be sure to pass your kind words along to the team, they’ll really appreciate it.
Thanks again for choosing U Store It, and for recommending us — it means a lot!
Warm regards,
Shane
Branch Manager – U Store It Charlestown
Best location easy access by public…
Best location easy access by public buses to Dublin City centre or the airport. Nice spaces and affordable rental rates. Thank you UstoreIt liffey valley ❤️
August 31, 2025
Unprompted review
Reply from U Store It
Hi Simon,
Thank you so much for your lovely review! We’re delighted that you found our Liffey Valley location convenient and easy to access, and that our storage spaces and rates met your needs.
It’s always great to hear that our customers are happy and we really appreciate your kind words!
Warm regards,
All at U Store It Liffey Valley
Very good experience!
Spoke with Katie and Sean. Both of them were absolutely brilliant! Super efficient and super helpful.
October 15, 2025
Unprompted review
Reply from U Store It
Hi Teetas,
Thank you for your kind words! We’re so glad to hear that Katie and Sean were able to help. They’ll be delighted to know their efforts made a great impression.
We really appreciate you taking the time to share your experience and hope to see you again in the future!
Warm regards,
All at U Store It Liffey Valley
The staff at U Store It Galway are so helpful
The staff at U Store It Galway are so nice and are really helpful. They will help you through every step in the process of decision making and the moving of your property.
October 14, 2025
Unprompted review
Reply from U Store It
Hi Kimberly,
Thanks for taking the time to leave us a 5 star review.
From all @ U Store It Galway
Top class customer support service
Great customer service from Jenny Emmanuel in U Store it North Park Finglas..over the last month as i emptied my unit,she was very helpful explaining its extended access, and finalising paperwork and invoices for me. Always a warm friendly face, great customer service
October 11, 2025
Unprompted review
Reply from U Store It
Thanks bob for such a lovely review it was such a pleasure meeting you.
Hope to see you again.
From Jennifer and all @ U Store It North Park
u store it were very helpful with our…
u store it were very helpful with our storage requirements
October 10, 2025
Unprompted review
Reply from U Store It
Hi Martin,
Thank you for taking the time to leave us a 5 star review! We're delighted to hear you have had a positive experience with us here at U Store It Cork!
Kind regards,
Rachel & Donna @ U Store It, Cork
Very helpful team
We had a great experience dealing with everyone in Galway. They explained everything very clearly and guided us through the house moving and storage process.We would definitely use them again if they need ever arose.
September 30, 2025
Unprompted review
Reply from U Store It
Hi Stephen,
Thanks for leaving us a 5 star review.
It was our pleasure looking after all your storage needs.
From all @ U Store It Galway
Pleasant staff and everything explained…
Pleasant staff and everything explained in detail
September 30, 2025
Unprompted review
Reply from U Store It
Hi Derek,
Thanks for taking the time to leave us a 5 star review.
From all @ U Store It Charlestown
U Store It Galway
Aidan and the team at U Store It in Galway were so helpful from getting my initial quote to me vacating the unit. I recommend U Store It Galway for your storage needs.
October 6, 2025
Unprompted review
Reply from U Store It
Hi Denise,
Thanks for taking the time to leave us such lovely feedback.
From all @ U Store It Galway
Storage with out bin
At first I was so happy and now I was told to move with one month for dropeing a small rubish I belive the orange and food is not mine go and see your camera I feel discreminated can you do for Irish person I am also Irush originaly from East Africa a big store with out a bin hiw governument not see this thing I have a strange feeling when a women stare at me from your office no light also storage with out light is dangerous keep so scary please cange the light and have a big bin good luck for me to get a new storage less price definetely
October 7, 2025
Unprompted review
Reply from U Store It
Hi Aster Asnake,
Thank you for your feedback. We would like to clarify a few important points. Our facility does not provide public bins, and it is not acceptable for rubbish to be dumped beside an entrance. Leaving a large pile of waste at the door creates an unsafe and unpleasant environment for all customers.
I have to emphasize that rubbish disposal is the responsibility of each customer, and bringing waste onto the premises is not permitted.
We treat all customers equally and fairly, regardless of background, and our decisions are based solely on ensuring a clean, safe, and secure facility for everyone.
We wish you the best in finding a storage solution that meets your needs.
Shane
U Store It Charlestown
Awesome in every way
I've been using UStoreIt for years (so the date of the experience is the date of the review, I did start using their services in 2017) and I couldn't be happier - the facilities and very secure, clean, and well-ventilated, ideal to keep my belongings in perfect condition.
The staff is lovely too and happy to help with any questions that may arise and happy to accommodate where they can.
I'm certain I'll keep using UStoreIt for years to come.
October 7, 2025
Unprompted review
Reply from U Store It
Hi Melanie,
Thank you for taking the time to leave us a 5 star review! We're delighted to hear you have have had a great experience with us at U Store It Cork
Kind regards,
Rachel & Donna @ U Store It, Cork
Excellent staff & unit as expected
Donna is absolutely fantastic to deal with - so helpful and accommodating - she really knows her stuff! Unit was as required and had lighting which made a big difference. No issues with access or egress and bathroom on site - a big plus!
October 1, 2025
Unprompted review
Reply from U Store It
Hi Becky,
Thank you for taking the time to share your experience! We’re delighted to know you had a positive experience with our staff member Donna and that our storage solutions worked well for your needs.
All the best!
Rachel & Donna @ U Store It, Cork
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