Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more
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First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
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Shannon was so helpful, approachable, and accessible. found our organisation affordable contracts for the future making it a lot easier on the admin side.

Reply from Utilink Consulting Limited
Had a great experience really helpful thanks

Reply from Utilink Consulting Limited
Great customer service and friendly staff.

Reply from Utilink Consulting Limited
Great experience from start to finish. Dean was friendly, attentive, and incredibly thorough, and he helped us secure a much better deal for our waste contract.

Reply from Utilink Consulting Limited
Great Service, Lucy Magee was happy to go through all of needs and ensure we got the best deal possible. Always happy to take a call and very friendly

Reply from Utilink Consulting Limited
I am very grateful for Utilink support over the past few weeks, they have been brilliant while I am settling in in my new Head role at BS3. Andrew and Dean are my expert consultants and they helped me with securing better contracts, and Adam checks in with me regularly and sends me updated offers. They are very helpful and especially very patient and explain what I don't understand or forget. So, definitely 10/10 and I highly recommend them.

Reply from Utilink Consulting Limited
Melissa was really helpful and knowledgeable in procuring new energy contracts for our school. It was good to have the personal touch and the whole process was very easy and smooth,

Reply from Utilink Consulting Limited
I’ll admit I was a bit skeptical at first. Dealing with energy providers feels complicated or stressful more often than not, so I wasn’t sure what to expect going into the process.
However, my experience turned out to be excellent thanks to Jacob. From the beginning, he was professional, patient, and very reassuring. He took the time to clearly explain everything and made sure I understood each step, which immediately put my mind at ease.
What I appreciated most was how smoothly everything went. Jacob handled things efficiently and made the whole process feel straightforward and stress-free. I never felt rushed or left wondering what would happen next.
It’s rare to come away from a utility interaction feeling genuinely impressed, but this was one of those times. Thanks again to Jacob for the great service! It made a big difference.

Reply from Utilink Consulting Limited
I recently dealt with Cameron Mahan at Utilink Consulting and I couldn’t be more impressed with the level of customer service provided. Cameron was professional, approachable, and extremely knowledgeable throughout the entire process.
He took the time to clearly explain everything, answered all of my questions promptly, and made sure I fully understood each step. Nothing felt rushed, and I genuinely felt like my concerns were taken seriously.
Communication was excellent from start to finish, and Cameron followed up when promised, which really shows reliability and commitment to customers. It’s rare to receive such attentive and efficient service these days.
A real credit to Utilink Consulting — highly recommended.

Reply from Utilink Consulting Limited
Staff were understanding and helpful. We had an issue with charges and taxes which seem to Habberley been resolved by Utilink

Reply from Utilink Consulting Limited
Been in contact with Chloe for a while, always professional and helpful!

Reply from Utilink Consulting Limited
Not to happy about meter changes and being charged the daily charge for ateo mpans that are not attached to meters and now do not have a supply attached to them

Reply from Utilink Consulting Limited
Once again Emily and Dean have helped me out. They've already sorted my gas and electricity for my company, they have now got me a great deal for my water. Thank you.

Reply from Utilink Consulting Limited
5 star service. They were professional and informative. I am very happy with the outcome of our call.

Reply from Utilink Consulting Limited
Efficient and friendly service from Sam and Dean - thanks!

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Reply from Utilink Consulting Limited
I have had a really positive experience with this company. I got a really competitive deal on my gas and electric. No pushy sales tactics and everyone I have spoken to has been helpful, knowledgeable and friendly.

Reply from Utilink Consulting Limited
They sorted my electricity earlier in the year then sorted out a really tricky over billing problem with my previous supplier. Brilliant firm.

Reply from Utilink Consulting Limited
Very good staff, very knowledgeable and easy time talk to

Reply from Utilink Consulting Limited
We've been dealing with Vicky, she has been very helpful throughout the process, we would definitely recommend using Utilink to anyone looking to for a company to deal with their utilities.

Reply from Utilink Consulting Limited
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