Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more
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First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
I was approached by Andrea Coulson from Utilink Consulting regarding reviewing and securing a better waste management contract for our business. Andrea was extremely helpful throughout the whole process — never pushy, always professional, and very patient with all of my requests for different quote options.
She worked hard to find the best solution for us and ultimately secured a new contract that will save us around £7,000 per year.
Excellent service from start to finish, and I would highly recommend Andrea and Utilink Consulting to any business looking to reduce costs and improve their waste management arrangements.

Reply from Utilink Consulting Limited
Sam Boyd was my consultant. Got me great deals and gave great advice for both of my businesses.
Keeps in touch but not intrusively, just when there is something I need to know.
Jason

Reply from Utilink Consulting Limited
Sam Boyd is very polite and efficient . Nice to have
someone not reading from a script and actually waits and listens for a response

Reply from Utilink Consulting Limited
I had a great experience with Dan at Utilink when switching our gas and electricity. He made the whole process completely seamless from start to finish. Communication was excellent throughout — always clear, prompt, and helpful.
Everything was handled efficiently with no hassle, which made what can often be a stressful process feel really straightforward. I’d definitely recommend Dan and Utilink to anyone looking to switch utilities smoothly and with confidence.

Reply from Utilink Consulting Limited
Very efficient and prompt reliable service. Keeps in touch and if you have a query, they respond quickly.

Reply from Utilink Consulting Limited
I spoke to Dylan Coomber to sort out my electric as was out of contract, within the hour all sorted and paperwork signed , also sorted out my water contract next day as out of contract with that also, very smooth sailing and a great person.

Reply from Utilink Consulting Limited
Jade at Utilink has been great at helping us smoothly move over to another water billing company. In addition she has assisted me with a couple of queries. One was able to be resolved and the other is ongoing but advancing. Gavin has hopefully reduced our water costs by recommending an alternative water billing company. We have only just swapped so I will update when known but the charges are looking cheaper. Thank you

Reply from Utilink Consulting Limited
Dylan Coomber is brilliant, always getting us the best deal on our utilities, always friendly and welcoming. even may i say, hand holding when needed. Highly recommended.

Reply from Utilink Consulting Limited
Mitchell Simons has been a great help to me over the past year, he made the process of reducing KVA and standing charge so simple.
i can't recommend him enough
Ian Raphel
Evolution Fasteners

Reply from Utilink Consulting Limited
Shannon was so helpful, approachable, and accessible. found our organisation affordable contracts for the future making it a lot easier on the admin side.

Reply from Utilink Consulting Limited
Thanks to Lukas and Josh for securing our business a long term secure contract

Reply from Utilink Consulting Limited
Had a great experience really helpful thanks

Reply from Utilink Consulting Limited
Great customer service and friendly staff.

Reply from Utilink Consulting Limited
Utilink are extremely professional and always source me the most competitive rates at every renewal. I would highly recommend. They also do Waste Management now too.

Reply from Utilink Consulting Limited
Great experience from start to finish. Dean was friendly, attentive, and incredibly thorough, and he helped us secure a much better deal for our waste contract.

Reply from Utilink Consulting Limited
Great Service, Lucy Magee was happy to go through all of needs and ensure we got the best deal possible. Always happy to take a call and very friendly

Reply from Utilink Consulting Limited
I am very grateful for Utilink support over the past few weeks, they have been brilliant while I am settling in in my new Head role at BS3. Andrew and Dean are my expert consultants and they helped me with securing better contracts, and Adam checks in with me regularly and sends me updated offers. They are very helpful and especially very patient and explain what I don't understand or forget. So, definitely 10/10 and I highly recommend them.

Reply from Utilink Consulting Limited
Melissa was really helpful and knowledgeable in procuring new energy contracts for our school. It was good to have the personal touch and the whole process was very easy and smooth,

Reply from Utilink Consulting Limited
I’ll admit I was a bit skeptical at first. Dealing with energy providers feels complicated or stressful more often than not, so I wasn’t sure what to expect going into the process.
However, my experience turned out to be excellent thanks to Jacob. From the beginning, he was professional, patient, and very reassuring. He took the time to clearly explain everything and made sure I understood each step, which immediately put my mind at ease.
What I appreciated most was how smoothly everything went. Jacob handled things efficiently and made the whole process feel straightforward and stress-free. I never felt rushed or left wondering what would happen next.
It’s rare to come away from a utility interaction feeling genuinely impressed, but this was one of those times. Thanks again to Jacob for the great service! It made a big difference.

Reply from Utilink Consulting Limited
I recently dealt with Cameron Mahan at Utilink Consulting and I couldn’t be more impressed with the level of customer service provided. Cameron was professional, approachable, and extremely knowledgeable throughout the entire process.
He took the time to clearly explain everything, answered all of my questions promptly, and made sure I fully understood each step. Nothing felt rushed, and I genuinely felt like my concerns were taken seriously.
Communication was excellent from start to finish, and Cameron followed up when promised, which really shows reliability and commitment to customers. It’s rare to receive such attentive and efficient service these days.
A real credit to Utilink Consulting — highly recommended.

Reply from Utilink Consulting Limited
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