Disappointing
The hybrid utility kilt I ordered arrived on time - and I love the Pride of Scotland tartan - but I'm sorry to say that my overall experience has been disappointing. Signing into the website was difficult, requiring multiple attempts and finally finding a workaround by going through 'create account' again. Aside from the payment notification from PayPal and the delivery email from the Royal Mail, there has been zero communication from start to finish. No order confirmation, no receipt of payment, no status updates, no notification of dispatch, nothing. Two messages sent via the contact form on the website were ignored. Phone calls (at international rates) elicited weak assurances that were not fulfilled. I finally managed to force an email out of them at the third attempt. The product did arrive within the stated timeframe, but the kilt proves to be unusable. Despite very careful measurements and meticulous adherence to the instructions (yes, including the one about trouser size), the kilt comes up small, so that I can only wear it on the loosest adjustment setting. The tartan fabric is fine but the black material is more like nylon or polyester, drapes badly and feels unpleasantly cheap. The overlap at the front is insufficient and sits crookedly; it can't be worn without a kilt pin and even then it looks ill-fitting. Never again I'm afraid, and I really can't recommend this company if you're looking for a decent item of clothing.
April 14, 2026
Unprompted review