Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Crystal was extremely helpful with sorting my electric and gas out for my small business , after the stress of sales calls she called and explained everything in detail, gave me great prices and the c... See more
Company replied
Jared and Josh helped me immensely to finalise the best deal possible and supported me in every way possible as it is my first business and they were very patient with me. I am gonna definitely be usi... See more
Company replied
John and Spencer were both extremely helpful in my process of securing energy rates for my business. Spencer took plenty of time on a call with me to go through exactly what I needed, what was availab... See more
Company replied
Company details
Written by the company
Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.
Contact info
United Kingdom
- hello@utilityoutlet.co.uk
- utilityoutlet.co.uk
4.7
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with crystal she was…
Great experience with crystal she was excellent
October 8, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback!
We’re so pleased to hear you had a great experience with Crystal.
We’ll make sure your kind comments are passed on to her! 😊
Many thanks,
David
Utility Outlet
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got a call from joel today he was super…
got a call from joel today he was super helpful and got my contract sorted all in the space of half an hour excellent service
October 8, 2026
Unprompted review
Reply from Utility Outlet
Thank you so much for the great feedback!
We’re really pleased to hear Joel was able to get everything sorted quickly and make the process straightforward for you.
We’ll be sure to pass your comments on to him! 😊
Many thanks,
David
Utility Outlet
Jarod was helpful and clear going…
Jarod was helpful and clear going through the rates and paperwork...
October 6, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind feedback! We’re really pleased to hear Jared was helpful and clear when talking you through the rates and paperwork. We’ll make sure your comments are passed on to him! 😊
Many thanks
David
Utility Outlet
Jared was amazing!!!
Jared was amazing!!!! I appreciate it! Super easy setup great communication!!
October 5, 2026
Unprompted review
Reply from Utility Outlet
Thank you so much for the fantastic feedback! We’re really pleased to hear Jared made the setup so easy and kept you well informed throughout. We’ll make sure your kind words are passed on to him! 😊
Many thanks,
David
Utility Outlet
We’ve had a brilliant experience with Jarrad
We’ve had a brilliant experience with Jarrad at Utility Outlet. He has consistently gone above and beyond to make sure we get the best possible prices and has always taken personal care of our accounts.
We now have all of our properties with him because we trust him to look after everything properly and make sure we’re getting a competitive deal. He’s always helpful, responsive and easy to deal with, and it’s reassuring knowing we have someone who genuinely takes the time to look after us.
Would highly recommend Jarrad and Utility Outlet to anyone looking for reliable and professional utility services.
October 1, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic review and for your continued trust in Utility Outlet. It's wonderful to hear that Jared has consistently gone above and beyond to support your business, securing competitive prices and providing the high level of service you expect.
We're especially pleased that you have chosen to place all of your properties with us, and we'll be sure to pass your kind feedback on to Jared. Your recommendation means a great deal to both him and the wider team.
Many thanks,
David,
Utility Outlet
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Excellent and quick service by sales…
Excellent and quick service by sales agent Joel.
September 29, 2026
Unprompted review
Reply from Utility Outlet
Thank you for taking the time to leave a review. We're delighted to hear that Joel provided you with excellent and efficient service. I'll be sure to pass your kind feedback on to him.
Many thanks,
David,
Utility Outlet
Joel was amazing and so was Crystal…
Joel was amazing and so was Crystal very helpful and made the change process easy
Thank you
Gemma
September 29, 2026
Unprompted review
Reply from Utility Outlet
Thank you, Gemma, for your kind review. We're delighted to hear that Joel and Crystal were able to make the change process smooth and straightforward for you. I'll be sure to pass on your feedback to both of them.
We really appreciate you taking the time to share your experience and thank you for choosing Utility Outlet.
Many thanks
David,
Utility Outlet
Jared and Josh helped me immensely to…
Jared and Josh helped me immensely to finalise the best deal possible and supported me in every way possible as it is my first business and they were very patient with me. I am gonna definitely be using their help again in the future ventures! Highly recommend!!
September 28, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your feedback. We're delighted to hear that Jared and Josh were able to support you in finding the best deal and make the process easier as you embark on your first business venture. It's great to know their patience and guidance made a positive difference.
We wish you every success with your business and look forward to assisting you again in the future. Thank you for your recommendation.
Many thanks,
David
Utility Outlet
Fantastic service from Utility Outlet
Fantastic service from Utility Outlet. Jamie Barnett sorted out the electricity and gas contracts for two of our business units and literally had everything dealt with in around 20 minutes.
He saved us a significant amount of money and made the whole process incredibly straightforward and hassle free.
Can’t thank Jamie enough for his help. Excellent service from start to finish and would highly recommend him to any business looking to sort their utilities.
⭐️⭐️⭐️⭐️⭐️
September 28, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic feedback. We're delighted to hear that Jamie was able to arrange the electricity and gas contracts for your business units so quickly and efficiently. It's great to know he helped secure significant savings while making the process straightforward and hassle-free.
We'll be sure to pass on your kind words to Jamie. Thank you for your recommendation and for choosing Utility Outlet.
Many thanks,
David
Utility Outlet
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Crystal was amazing
Crystal was amazing. Everything from start to finish was made easy, well explained and fast.
September 25, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your wonderful feedback. We're delighted to hear that Crystal made the process simple, clear, and efficient from start to finish. We'll be sure to pass on your kind words and recognition to her.
Many thanks,
David
Utility Outlet
New commercial supply set up
24 hours after taking on a new commercial lease I was contacted by Crystal, who was incredibly helpful with everything regarding my new account set up; from helping me find and identify my meters, establishing who the old supply and rates were with, and helping me source a new, much cheaper supplier. All done within 24-48 hours of getting the keys.
Genuinely really impressed with the service received, and Crystal was lovely to work with throughout the process. Highly recommend!
September 25, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic feedback. We're delighted to hear that Crystal was able to support you every step of the way, from identifying your meters and existing supplier details to securing a more competitive energy contract. It's great to know everything was arranged so quickly after taking on your new premises, and we'll be sure to pass on your kind words to Crystal.
We appreciate your recommendation and wish you every success with your new venture.
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your feedback and recommendation. We're delighted to hear that you found our service helpful and appreciate you taking the time to share your experience.
Many thanks,
David
Utility Outlet
Helpful team
Just took over my new salon, Jared & Josh were a great help when setting up my utilities and it was very straightforward.
September 23, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your positive feedback. We're pleased to hear that Jared and Josh were able to make setting up your utilities for your new salon a straightforward process. We'll be sure to pass on your kind comments to them.
Many thanks,
David
Utility Outlet
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Joel has done an exceptional job
Joel has done an exceptional job
Sorting my pub out for gas and electric
Hes a credit to your company
September 22, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind feedback. We're delighted to hear that Joel provided exceptional service and was able to help arrange your gas and electricity contracts smoothly. We'll be sure to pass your comments on to him. Thank you for choosing Utility Outlet.
Many thanks,
David
Utility Outlet
Spoke to Crystal today and sorted my…
Spoke to Crystal today and sorted my energy plan she was very helpful and understanding and explained everything to me very clearly.
September 21, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback! We’re really pleased to hear that Crystal was helpful, understanding and took the time to explain everything clearly while arranging your energy plan.
We’ll be sure to pass your kind comments on to her. Thank you for choosing Utility Outlet!
Best wishes,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your great feedback! We’re delighted to hear you were happy with the service and the deal we secured for you.
We really appreciate you choosing Utility Outlet!
Best wishes,
David
Utility Outlet
Joel was great
Joel was great, helped us navigate a few issues and get a deal suited to our business. Thank you.
September 16, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind feedback! We’re really pleased to hear that Joel was able to help you navigate the issues and find a deal suited to your business needs.
We’ll be sure to pass your comments on to him. Thank you for choosing Utility Outlet!
Many thanks,
David
Utility Outlet
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Crystal been great setup my power for…
Crystal been great setup my power for my business
September 14, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback! We’re so pleased to hear that Crystal provided a great service and helped get the power set up for your business smoothly. We’ll be sure to pass your kind comments on to her!
Many thanks,
David
Utility Outlet
Good service perhaps a little rushed…
Good service perhaps a little rushed but that maybe down to the changes in tariffs every second ?
Very polite and informative
September 11, 2026
Unprompted review
Reply from Utility Outlet
Thank you for your feedback. We’re pleased to hear you received good service, and we appreciate your comments regarding the pace of the process.
Energy tariffs can move quickly, but we always want customers to feel comfortable and fully informed throughout. We’ll take your feedback on board as we continue to improve the experience.
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
Thank you for the lovely feedback! We’re really pleased to hear Crystal was able to help and provide a positive experience. We’ll make sure your comments are passed on to her.
Many thanks,
David
Utility Outlet
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