UwU4Dogs Reviews 

236
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. People regularly praise the exceptional customer service, noting that orders are processed smoothly and delivered very quickly right to their homes. Many customers are also extremely pleased with the affordable prices, wide product availability, and the great value consistently offered across various pet food items. Some reviewers were not happy with the complete lack of tracking information, making it quite difficult to anticipate precisely when packages would arrive. Some consumers additionally mentioned that parcels were sometimes left outside without any advance notice, while others experienced noticeably slower delivery times on specific occasions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Price

Reviewers highlight positive aspects of price, noting that products are consistently the cheapest available... See more

Order

Users describe positive interactions with order, highlighting great prices and fast delivery within two to... See more

Service

Consumers find service to be positive, highlighting prompt arrival, great prices, and easy ordering.... See more

Product

People report high satisfaction with the product, highlighting competitive prices and great variety.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UwU4Dogs are very competitively priced, they offer a great variety dog food. From placing the order, delivery is fast. A great company to deal with and I am more than happy to recommend.

Company replied

Rated 5 out of 5 stars

The best service I work on very small margins to bring you the best prices cannot fill the service either is personally I’ll get them within two days which is great these days. A company that is hone... See more

Company replied

Rated 5 out of 5 stars

This was my 1st order with this company and I wasn’t disappointed. The food I needed was in stock, competitively priced and delivered quickly. The website is easy to navigate which is always a bonus.... See more

Company replied

Rated 5 out of 5 stars

Very happy withUwU4Dogs ordered a few times with them and they have always sent when they said they would and arrived on time, would use these again very happy with them

Company replied


Company details

  1. Pet Supply Store

Written by the company

UwU4Dogs is your trusted source for premium dog food, offering a curated selection of top-quality brands. We focus on your pet’s health and happiness, providing only the best products to ensure your furry friend thrives. Shop with us for nutrition that delivers joy!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(236)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. Avoid at all costs!!! Customer service is absolutely deplorable. They offer no resolution to problems. Although they state customer service satisfaction guaranteed on there website. Couldn't be further from the truth. Was my first and last time ordering from here.

October 1, 2024
UwU4Dogs logo

Reply from UwU4Dogs

I'm truly sorry to hear about your less than paw-some experience with us, UwU4Dogs. 😔 Your feedback is incredibly important to us, and we take it seriously. We always strive to provide the best service possible, and it's clear we fell short of your expectations this time. Please know that we're dedicated to making things right and ensuring that you and your furry friend have a positive experience with us. If you're willing, we'd love to hear more details about what went wrong so we can address the issue and prevent it from happening again in the future. Your satisfaction is our top priority, and we're here to help in any way we can. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in us. 🐾

Advertisement
Rated 5 out of 5 stars

Exceptionally competitive pricing and a…

Exceptionally competitive pricing and a speedy delivery service on the majority of top dog food brands.If they haven’t got your brand of dog food they will go out their way to get it for you, excellent customer service.

October 12, 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!






Rated 5 out of 5 stars

Once again excellent prompt service

Once again excellent prompt service

September 27, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you so much for your 5-star review! We're thrilled that you and your furry friend are happy with our service. We are committed to keeping up the good work for you both. 🐾💛

Rated 1 out of 5 stars

No confirmation email once orderd no…

No confirmation email once orderd no delivery an then when I email to say I've had no confirmation a confirmation then comes through of my order then 3 days later get an email saying I'm been refunded poor service

September 27, 2024
UwU4Dogs logo

Reply from UwU4Dogs

We're truly sorry to hear about your less-than-perfect experience, UwU4Dogs. 😔 Your feedback is incredibly important to us, and we want to make things right. Please reach out to us directly so we can learn more about what went wrong and how we can improve. Our goal is to ensure every customer, and their furry friends, have a positive experience with us, and we're committed to making sure that happens. Thank you for bringing this to our attention, and we look forward to the opportunity to make things better

Rated 3 out of 5 stars

Failure to deliver x2 update

Failure to deliver x2, apparently’damaged in transit’ on both occasions, and I had to chase to find out. Now awaiting refund - watch this space.

Refund is now in my account so the company did respond promptly. However, I don’t like their system of using the ‘Shop’ app for tracking, and making the customer email them for a tracking number. All very clunky and time-consuming

September 26, 2024
UwU4Dogs logo

Reply from UwU4Dogs

I'm truly sorry to hear about your less than paw-some experience with us, UwU4Dogs. 😔 Your feedback is incredibly important to us, and we take it seriously. We always strive to provide the best service possible, and it's clear we fell short of your expectations this time. Please know that we're dedicated to making things right and ensuring that you and your furry friend have a positive experience with us. If you're willing, we'd love to hear more details about what went wrong so we can address the issue and prevent it from happening again in the future. Your satisfaction is our top priority, and we're here to help in any way we can. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in us. 🐾

Advertisement
Rated 5 out of 5 stars
UwU4Dogs logo

Reply from UwU4Dogs

Thank you so much for your great review! We're so glad to hear you and your furry friend had a positive experience with us. We're always here to make things even better for you both. 🐶💖

Rated 5 out of 5 stars

Really good service

Really good service, arrived within a couple of days

July 24, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you for your fantastic review! We're delighted you had a positive experience. We look forward to continuing to provide great service for you and your furry friend. 🐶🌟

Rated 5 out of 5 stars

Quick delivery

Quick delivery, bargain price!

July 23, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you so much for your 5-star review! We're thrilled that you and your furry friend are happy with our service. We are committed to keeping up the good work for you both. 🐾💛

Rated 5 out of 5 stars

Good service

Good service. Delivery as stated. Happily use again

July 28, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Wow, thank you for your amazing review! We're so glad to know you and your pup are happy with what we do. Your feedback means a lot to us. 🐾😊

Advertisement
Rated 5 out of 5 stars

Ordering straight forward

Ordering straight forward
Delivery 2days

July 18, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you for your 5-star review! Your positive feedback motivates us to keep striving for excellence. We're here for you and your furry friend whenever you need us. 🐾✨

Rated 5 out of 5 stars

Excellent service

Excellent service, great price, fast delivery

June 28, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you for your fantastic feedback! We're so happy to hear you're satisfied with our service. Your happiness and your pet's well-being are our top priorities. 🐶🌟

Rated 5 out of 5 stars

Ordering easy

Ordering easy , good price and good delivery

June 25, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you for your 5-star review! Your positive feedback motivates us to keep striving for excellence. We're here for you and your furry friend whenever you need us. 🐾✨

Advertisement
Rated 5 out of 5 stars
UwU4Dogs logo

Reply from UwU4Dogs

Your positive feedback means the world to us! We're so glad to hear that you and your pup are satisfied with our services. We love being part of your pet's life and look forward to serving you again. 🐶❤️

Rated 5 out of 5 stars

Excellent service

The website had everything I needed and was easy to use. Items came within 2 days. A great price point too. Very happy and will shop again 👍🏼

June 2, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you for the amazing review! We're delighted to know you had a great experience. Your support inspires us to continue providing the best for you and your furry companion. 🐕🌟

Rated 5 out of 5 stars

Company that will serve customers well.

Very good communication from this seller.
Will 100% stay with this company, couldn't ask for better price and service.

May 31, 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

Thank you, UwU4Dogs, for your glowing review! We're overjoyed that you had a positive experience. Your feedback encourages us to keep delivering the best for you and your furry friend. We look forward to serving you again in the future. Wagging tails and happy trails! 🐾

Rated 5 out of 5 stars

Ordered dog food on Friday received the…

Ordered dog food on Friday received the following Tuesday with a Bank holiday on the Monday - unbeatable service and the price was great also. Well done Uwu4dogs many thanks.

May 28, 2024
Unprompted review
UwU4Dogs logo

Reply from UwU4Dogs

Wow, thank you! We're so happy to hear that you and your pup enjoyed our services. It’s wonderful customers like you who make our job so rewarding. We can’t wait to see you again soon. Give your furry friend an extra belly rub from us! 🐶💖

Advertisement
Rated 5 out of 5 stars

Given 5 stars as great price did have a…

Given 5 stars as great price did have a hicup with delivery contacted them and it was delivered next day so excellent customer service, excellent price, so hence the 5 STARS

May 15, 2024
UwU4Dogs logo

Reply from UwU4Dogs

UwU4Dogs, your 5-star review made our day! We're delighted to know that you're pleased with our services. Ensuring the happiness of you and your furry companion is our top priority. Don't hesitate to contact us if you need anything else. Here's to more happy tails! 🌟🐕

Rated 5 out of 5 stars

Excellent service

Did what you said you would do.

I was concerned reading some reviews, but you responded very quickly to my questions and the delivery was quicker than was estimated.

An excellent service.

May 14, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you so much for taking the time to leave us such a positive review! Your kind words truly brightened our day and motivate us to continue delivering exceptional service. We're grateful to have you as a valued customer!

Rated 5 out of 5 stars

Excellent service

Excellent service, delivery is quick and swift

May 5, 2024
UwU4Dogs logo

Reply from UwU4Dogs

Thank you from the bottom of our hearts for your wonderful 5-star review, UwU4Dogs! We're thrilled to know that you had such a paw-some experience with us. Your support and kind words truly motivate us to continue delivering top-notch service to you and your furry friend. Here's to many more tail-wagging adventures together! 🐾💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look