Uzi Sports Reviews 

322
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Fantastic customer service from Uzi Sports - these guys really go the extra mile, they stock quality sports gear (top end products at amazing prices). Easy to use and order website. Nothing is too muc... See more

Rated 2 out of 5 stars

Bought an ex-display paceman bowling machine. On the positive side the item was dispatched quickly and received on time. Wasn't expecting it to like brand new, but there was no original box and... See more

Company replied

Rated 1 out of 5 stars

Disappointment Disappointing experience. I paid extra for fast delivery because I needed the shoes urgently, but the delivery commitment was missed. I had to repeatedly contact customer service... See more

Company replied

Rated 4 out of 5 stars

Sent very quickly, my only gripe was that they used DHL to send my package which was due next day and twice not delivered. I ended up collecting from their depot (a 20 mile round rip to find the box r... See more

Company details

  1. Sports

Information provided by various external sources

Uzi Sports was established in 2005 and it is family run business. We are one of the UK's Cricket & Hockey Equipment Specialists. Same day dispatch. Super fast delivery. Uzi Sports is run by players who have played both cricket and hockey at a high level and as a result, we are able to provide you with expert help and advice on all things cricket and hockey for any age group experience or ability. This is truly an Aladdin's cave of Cricket and Hockey equipment please come and see it for yourselves! Feel free to call us, email us or visit the shop for any help or advice you may need.


Contact info

3.4

Average

TrustScore 3.5 out of 5

322 reviews

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No recent history of asking for reviews

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3.4

All reviews

(322)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience. Had the kit my son needed and at good prices. Shipping was fast an efficient. Will definitely use UZIsports again.

April 22, 2021
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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good communication as an item i ordered was out of stock. Very good service all round.

April 15, 2021
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Rated 5 out of 5 stars

Top guys

Top guys. Great customer service all the way through. Managed to get the paceman bowling machine while everyone else was out of stock.

April 7, 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service and attention to detail- tailoring advice to the individual sportsperson. Great selection online and in the shop which has a large selection. Thank you very much for all your help over the years!!

April 1, 2021
Unprompted review
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Rated 5 out of 5 stars

UPDATED! Disappointed to happy!

I have left my original p[ost below but... after reading the review I left, the owner of the business got in touch straight away. They explained that the machine had been refitted with an improved wheel, hence it having being assembled previously. The missing bolt was obviously an issue and they wanted to get that sorted.

Things can go wrong from time to time but it is nice to know that Uzi Sports care about getting it right and I know they will sort this issue for me.

ORIGINAL POST

The bit that went well was the online chat function. I was buying a bowling machine and had a couple of questions which were quickly answered by the online support / shop.

That was the end of the good news. Online it was suggested that if I ordered at that moment and selected the priority (higher price) delivery, that I would get the goods on Monday. The first let down was that delivery did not come until the Tuesday.

What made things a lot worse was that the bowling machine delivered had clearly been used before. There were no instructions provided for assembly and clearly the nuts and bolts were scratched from usage. There was a bolt missing too.

At no point was it made clear that I was buying a display model and for it to arrive without instructions, parts missing was highly disappointing.

March 29, 2021

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