Fantastic customer service from Uzi Sports - these guys really go the extra mile, they stock quality sports gear (top end products at amazing prices). Easy to use and order website. Nothing is too muc... See more
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Bought an ex-display paceman bowling machine. On the positive side the item was dispatched quickly and received on time. Wasn't expecting it to like brand new, but there was no original box and... See more
Company replied
Disappointment Disappointing experience. I paid extra for fast delivery because I needed the shoes urgently, but the delivery commitment was missed. I had to repeatedly contact customer service... See more
Company replied
Sent very quickly, my only gripe was that they used DHL to send my package which was due next day and twice not delivered. I ended up collecting from their depot (a 20 mile round rip to find the box r... See more
Company details
Information provided by various external sources
Uzi Sports was established in 2005 and it is family run business. We are one of the UK's Cricket & Hockey Equipment Specialists. Same day dispatch. Super fast delivery. Uzi Sports is run by players who have played both cricket and hockey at a high level and as a result, we are able to provide you with expert help and advice on all things cricket and hockey for any age group experience or ability. This is truly an Aladdin's cave of Cricket and Hockey equipment please come and see it for yourselves! Feel free to call us, email us or visit the shop for any help or advice you may need.
Contact info
Unit 109 Basepoint Business Centre, SN5 7EX, Swindon, United Kingdom
- 0179361633
- uzisports.co.uk@gmail.com
- uzisports.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really helpful and amazing quick service
Very quick delivery and item was in top…
Very quick delivery and item was in top notch condition Bhaijaan
Quick dispatch and good online support.
Great experience
Great experience. Had the kit my son needed and at good prices. Shipping was fast an efficient. Will definitely use UZIsports again.
Prompt and excellent service.
Pleased with purchase - would use again.
Pleased with purchase and good customer service.
Absolutely fantastic and reliable…
Absolutely fantastic and reliable service, as usual.
Speedy delivery and the helmet came with lots of extra padding and helmet bag.
Thank you so much.
Prompt delivery
Prompt delivery. Good communication as an item i ordered was out of stock. Very good service all round.
Quick service let’s hope my parcel…
Quick service let’s hope my parcel comes on time because If it does 10/10
Great service ordered trainers lunch…
Great service ordered trainers lunch time one day and they were dispatched and arrived the next day. Astro trainers were good quality and fitted my son great.
Really helpful and quick to respond
Really helpful and quick to respond to questions. Reached out to make a special delivery possible. First class.
Excellent service
Excellent service. Ordered online and this was very easy, good discount applied. Lots of communication and parcel arrived on time
Top guys
Top guys. Great customer service all the way through. Managed to get the paceman bowling machine while everyone else was out of stock.
Excellent Service.
Excellent Service.
Surprised at promptness of the delivery from Uzi Sports. Goods were well packed and received next day via DHL.
Great stuff, very responsive!
I bought Shoes, the shoes were in good order and the customer service is excellent. Very responsive and got my stuff just in time. Thank you Uzi team.
Fantastic service
Fantastic service and attention to detail- tailoring advice to the individual sportsperson. Great selection online and in the shop which has a large selection. Thank you very much for all your help over the years!!
Great swift service as usual.
Excellent Service as Usual
UPDATED! Disappointed to happy!
I have left my original p[ost below but... after reading the review I left, the owner of the business got in touch straight away. They explained that the machine had been refitted with an improved wheel, hence it having being assembled previously. The missing bolt was obviously an issue and they wanted to get that sorted.
Things can go wrong from time to time but it is nice to know that Uzi Sports care about getting it right and I know they will sort this issue for me.
ORIGINAL POST
The bit that went well was the online chat function. I was buying a bowling machine and had a couple of questions which were quickly answered by the online support / shop.
That was the end of the good news. Online it was suggested that if I ordered at that moment and selected the priority (higher price) delivery, that I would get the goods on Monday. The first let down was that delivery did not come until the Tuesday.
What made things a lot worse was that the bowling machine delivered had clearly been used before. There were no instructions provided for assembly and clearly the nuts and bolts were scratched from usage. There was a bolt missing too.
At no point was it made clear that I was buying a display model and for it to arrive without instructions, parts missing was highly disappointing.
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