VaccationTravel Reviews 537

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Henry worked diligently all day to resolve an issue the airlines created by issuing me someone else’s boarding pass (which I didn’t realize until I was on board). Then they cancelled my return flight... See more

Rated 5 out of 5 stars

I love the experience with Hezel humanity,professional AND parience. Besides I do guy speaks very bad spanish,he does not understand AND just pretend help repeating the same as a loop bad Song! He do... See more

Rated 5 out of 5 stars

The agent who assisted me name is Winn. This gentleman was patient, professional, and knowledgeable. Although my situation required additional time and skill, he repeatedly explained the process to me... See more

Rated 3 out of 5 stars

Rebooking took days. The ticket is way too expensive. The agent did not look for cheaper options. Keep on giving us the expensive option. But I have to give 5 stars to the agent for his effort. He rea... See more

Company details

  1. Travel Agency
  2. Airline Ticket Agency

Information provided by various external sources

Online Flight booking is now available on Vaccation Travel, find best flight deals across the world at our website. Get discount airline tickets on Instant Flight Booking in low cost guaranteed !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

537 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Phishing scam

Phishing scam. Said they were United Airlines reps.,
and charged $400. United phoned minutes later, said they got a phony travel change, and advised the company is fraudulent. United said I would have gotten
a refund of $26. United then had to for real change my reservation. Stay Away !!!!!

December 15, 2023
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Leo’ Customer Service

Leo worked with me for three days to get my airline reservations right. He was always polite and always eager to answer any questions I had. His customer service is above reproach!! He offered options to ensure we got the reservations we needed.

April 27, 2023
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

I was looking for a good deal for myself and…

I was looking for a good deal for myself and the family to Texas. I came across vaccationtravel with the best deal so I decided to go with them. After I purchased the tickets around midnight, I got a call with this number 929- 643-6009 around 1am asking for $800 more because the deal was no longer available. I had to plead with them to cancel the whole thing after they tried to scam me. A lady with Asian accent came on the line and after I refused to pay extra she hung up on me. Unfortunately, I put my details including my wife and the kids. I have been getting strange calls from a company trying to help me with social security I never inquired about. I have 2 jobs and don't need social security. Please be mindful of the number above and the name attached to it is Ashish Agarwal and their office is located in North Jersey.

January 2, 2023
Unprompted review
VaccationTravel logo

Reply from VaccationTravel

Dear Ruben,

We sincerely apologize for the inconvience caused to you while making the reservation. We would like to bring to your notice that the reservation you booked on our website was part of the promotional fares. The moment you booked your reservation, the same fare might have been booked by some other passenger.
Also, please be assured, that the details given by you, like contact details or billing details remains secured and confidential in the system. We are an individual travel agency working since 2015, related to only making flight reservations. We are nowhere related to the calls that you have received regarding Social Security.

Rated 5 out of 5 stars

Great Job from start to finish

Simon did a great job helping me book this Italy trip for my family...would not have been able to get it all done without him and the team. They stayed with me all the way til the end.....Giacomo from Titusville Florida

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Mr Francisco J carpio

Mr. Mac Lopez he was very helpful and gave me a grete price on my ticket. I recommend to use these company and especially recommend to speak whit Mac lopez

January 8, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look