Valeremilano Reviews 

239
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning wonderful fabrics, perfect tailoring, and comfortable fits that make wearing them a true pleasure. Shoppers also consistently appreciate the remarkably swift delivery times, reliable shipping options, and the overall ease of placing orders online. However, some customers also noted frustrations regarding a complete lack of response when trying to contact customer support for size exchanges or order updates. A few people similarly mentioned unexpected difficulties with return costs, delayed refunds, and occasional discrepancies between advertised product descriptions and the actual items received.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and stylish appeal... See more

Quality

Customers had positive experiences with quality, frequently praising the impeccable garments, amazing... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Order

Reviewers highlight positive aspects of order, frequently praising the easy ordering process, fast delivery,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice quality of tshirt and fresh, a bit slow on the delivery but wasn't in a rush for it. Would say size down asits made on big side but again would order again.

Company replied

Rated 5 out of 5 stars

The quality of the t-shirts is amazing, I'm 5'11 and 13 stone and the medium fits me perfectly The only bad thing is that they always seem to be sold out of the ones I want, I guess they are popula... See more

Company replied

Rated 5 out of 5 stars

Went to zip jacket up and it snapped and credit to this company. I was contacted straight away and a replacement jacket was delivered to me in less than 24 hours from first contact and less than 48 h... See more

Company replied

Rated 5 out of 5 stars

Great communication and customer care. Was a slight delay in delivery but was informed straight away and even offered the choice of a refund if preferred not to wait but delay was very minimal. Item... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

239 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(239)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good quality clothing that has a…

Very good quality clothing that has a great fit

April 11, 2026
Unprompted review
Valeremilano logo

Reply from Valeremilano

Thank you for your feedback — we’re really pleased to hear you’re happy with the quality and fit.

Many thanks,
The Valere Customer Service Team

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Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, good value and brilliant quality clothes, first time I’ve ordered and will definitely order again, speedy delivery too.

March 28, 2026
Valeremilano logo

Reply from Valeremilano

Thank you for your great feedback — we really appreciate it.

We’re glad you found the site easy to use and are happy with the quality, value, and delivery. It’s great to hear you’ll be ordering again.

Many thanks,
The Valere Customer Service Team

Rated 5 out of 5 stars

Only made one order with this company…

Only made one order with this company but so far so good, clothing seems good quality and value is spot on too, delivery time was fast and communication was good also, will absolutely order again like the look of the other items so overall a positive experience.

March 26, 2026
Unprompted review
Valeremilano logo

Reply from Valeremilano

Thank you for your kind feedback — we really appreciate you taking the time to share your experience.

We’re glad to hear you’re happy with the quality, value, and delivery, and it’s great to know you’ll be ordering again. We look forward to getting more pieces out to you soon.

Many thanks,
The Valere Customer Service Team

Rated 3 out of 5 stars

Advert said 98 cotton 2 elastane

Advert said 98 cotton 2 elastane , it’s attaching like grandma underwear

March 31, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your feedback, and we’re sorry to hear the fit and feel weren’t as expected.

We appreciate you flagging this and will pass your comments on for review. If the item isn’t suitable, please email our customer service team at Info@valeremilano.co.uk
to request a return or exchange.

Many thanks,
The Valere Customer Service Team

Rated 5 out of 5 stars

Delivery

Delivery , quality and price can't be faulted.
Ive bought a few items now and will continue too

March 20, 2026
Unprompted review
Valeremilano logo

Reply from Valeremilano

Thank you for your continued support. We’re delighted to hear that the delivery, quality, and value have consistently met your expectations. It’s great to know you’ve returned for multiple purchases, and we truly appreciate your loyalty to Valere.

Valere Customer Care Team

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Rated 1 out of 5 stars

Clothes size

I'm just wondering how come you don't do your new line off clothes in XXL or 2XL
I would love to place an order but we don't have any my size available, how come

March 23, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your message and for your interest in our new collection. We understand how disappointing it can be when your size isn’t available.

At present, some of our newer lines are produced in a more limited size range based on demand forecasting and production planning. However, we truly value feedback like yours, as it helps guide future size extensions.

Please feel free to reach out to our customer care team, and we’ll be happy to check upcoming restocks or advise on any styles currently available in XXL/2XL.

Valere Customer Care Team

Rated 5 out of 5 stars

Ease of ordering and quick delivery

Ease of ordering and quick delivery, material of the t shirt is of great quality and nice motif front and back.

March 23, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your review. We’re pleased to hear that you found the ordering process straightforward and that your delivery arrived promptly. It’s great to know you’re happy with the quality of the T-shirt and the front and back motif design. We truly appreciate your support.

Valere Customer Care Team

Rated 5 out of 5 stars

Excellent quality and spot on service

Excellent quality and spot on service

March 19, 2026
Unprompted review
Valeremilano logo

Reply from Valeremilano

Thank you for your feedback. We’re pleased to hear that both the product quality and service met your expectations. We appreciate you taking the time to share your experience.

Valere Customer Care Team

Rated 5 out of 5 stars

Good delivery and excellent customer…

Good delivery and excellent customer service too

March 14, 2026
Unprompted review
Valeremilano logo

Reply from Valeremilano

we’re delighted to hear you’re happy with the quality and customer service. We truly appreciate you choosing Valere Milano.

Valere Customer Care Team

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Rated 5 out of 5 stars

Bought a pair of jeans for casual day…

Bought a pair of jeans for casual day at the races,turns out the jeans I got r not within the dress code.
So came back and bought another pair,easy to navigate site and quality products. Very fast delivery.

March 6, 2026
Unprompted review
Valeremilano logo

Reply from Valeremilano

Thank you for your great review — sounds like the races called for a quick wardrobe adjustment! We’re glad you found the site easy to navigate and that you were happy with the quality and fast delivery. We really appreciate your support.

Valere Customer Care Team

Rated 5 out of 5 stars

Always great quality with Valeremilano

Always great quality with Valeremilano, quick delivery

February 24, 2026
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Reply from Valeremilano

we’re delighted to hear you’re consistently happy with the quality and delivery. We truly appreciate you choosing Valere Milano.

Valere Customer Care Team

Rated 5 out of 5 stars

Great communication and customer care

Great communication and customer care. Was a slight delay in delivery but was informed straight away and even offered the choice of a refund if preferred not to wait but delay was very minimal. Items ordered good quality material and fitting would definitely buy from again.

February 24, 2026
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Reply from Valeremilano

we truly appreciate you highlighting the communication and service you received. While we always aim for seamless delivery, we’re pleased we were able to keep you informed and offer options. It’s great to hear you’re happy with the quality and fit of your items. We look forward to welcoming you back again.

Valere Customer Care Team

Rated 5 out of 5 stars

Easy to find what I wanted

Easy to find what I wanted, love the colours

February 27, 2026
Unprompted review
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Reply from Valeremilano

we’re so pleased to hear you found exactly what you were looking for and that you’re loving the colours. We really appreciate your support.

Valere Customer Care Team

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Rated 5 out of 5 stars

Easy

Easy, from picking to delivery,
Very happy with purchase. Will be shopping again quality clothing.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Went to zip jacket up and it snapped

Went to zip jacket up and it snapped and credit to this company. I was contacted straight away and a replacement jacket was delivered to me in less than 24 hours from first contact and less than 48 hours from when I first received my order .

January 27, 2026
Valeremilano logo

Reply from Valeremilano

Thank you for bringing this to our attention, and we’re sorry to hear about the issue with the zip. This is certainly not the standard we aim to deliver. One of our team has already reached out to you to get this sorted right away and ensure a suitable resolution.

Valere Customer Care Team

Rated 5 out of 5 stars

Great service

Great service, very quick and easy to order my product and the fit was perfet

January 26, 2026
Valeremilano logo

Reply from Valeremilano

Thank you for your kind review — we’re delighted to hear you’re happy with your hoodie and T-shirt. It’s great to know you were pleased with the quality, fit, and value. We really appreciate your support and hope you continue to enjoy your Valere pieces.

Valere Customer Care Team

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