Valeremilano Reviews 

239
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning wonderful fabrics, perfect tailoring, and comfortable fits that make wearing them a true pleasure. Shoppers also consistently appreciate the remarkably swift delivery times, reliable shipping options, and the overall ease of placing orders online. However, some customers also noted frustrations regarding a complete lack of response when trying to contact customer support for size exchanges or order updates. A few people similarly mentioned unexpected difficulties with return costs, delayed refunds, and occasional discrepancies between advertised product descriptions and the actual items received.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and stylish appeal... See more

Quality

Customers had positive experiences with quality, frequently praising the impeccable garments, amazing... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Order

Reviewers highlight positive aspects of order, frequently praising the easy ordering process, fast delivery,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice quality of tshirt and fresh, a bit slow on the delivery but wasn't in a rush for it. Would say size down asits made on big side but again would order again.

Company replied

Rated 5 out of 5 stars

The quality of the t-shirts is amazing, I'm 5'11 and 13 stone and the medium fits me perfectly The only bad thing is that they always seem to be sold out of the ones I want, I guess they are popula... See more

Company replied

Rated 5 out of 5 stars

Went to zip jacket up and it snapped and credit to this company. I was contacted straight away and a replacement jacket was delivered to me in less than 24 hours from first contact and less than 48 h... See more

Company replied

Rated 5 out of 5 stars

Great communication and customer care. Was a slight delay in delivery but was informed straight away and even offered the choice of a refund if preferred not to wait but delay was very minimal. Item... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

239 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(239)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Really happy with the purchase of my hoodie and T shirt. Good quality and very reasonably priced! The fit was really good too.

January 29, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your kind review — we’re delighted to hear you’re happy with your hoodie and T-shirt. It’s great to know you were pleased with the quality, fit, and value. We really appreciate your support and hope you continue to enjoy your Valere pieces.

Valere Customer Care Team

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Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, and great quality product.

January 28, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your review — we’re glad to hear you found the ordering process easy and were happy with the delivery speed and product quality. We really appreciate your support.

Valere Customer Care Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Quality is fantastic and the price was great

January 30, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your feedback — we’re pleased to hear you were happy with the delivery speed, quality, and value. We truly appreciate your support and hope you enjoy your Valere pieces.

Valere Customer Care Team

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service sent back returns on the 19th, heard nothing and no refund.
Chased up again on 31st to be told it would be actioned within the next 5 days.
Its now the 19th of janaury no refund, no updates absolutely disgusting way to treat customers I would never buy from here again or recommend anyone to buy from here.

December 19, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

We’re very sorry to hear about your experience and understand your frustration regarding the delay in processing your return and refund. This is certainly not the level of service we aim to provide. One of our customer care team has reached out to you directly to get this resolved as a priority and provide you with a clear update. Thank you for your patience while we put this right.

Valere Customer Care Team

Rated 5 out of 5 stars

Valere jumper…

3 order brilliant items recommended website👏🏻

January 8, 2026
Unprompted review
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Reply from Valeremilano

Thank you for your kind feedback — we’re really pleased to hear you’re happy with your order and the items received. We truly appreciate the recommendation and your support.

Valere Customer Care Team

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Rated 5 out of 5 stars

Amazing clothes

Amazing clothes. Only bought a jumper so far but the quality and fit are both perfect and will 100% be ordering more! 5⭐️

January 5, 2026
Unprompted review
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Reply from Valeremilano

Hi,

Thank you for your review. We’re delighted to hear you were happy with the quality and fit, and we really appreciate your support. We look forward to your next order.

Kind regards,
The Valere Team

Rated 3 out of 5 stars

Overall really happy with what I’ve…

Overall really happy with what I’ve received , first time ordering and was a bit nervous given some of the reviews , but given how great the Black Friday deal was I give it a go , I bought a few hoodies majority of which are excellent quality really comfortable and overall
Great expect for one of them
Which part of the imagine on the back was peeling which was disappointing and isn’t up to standed but I have to say the rest of the hoodies are great , I also got a coat which is amazing quality , now worth 90 but got for 40 absolute bargain best quality coat I’ve had in a long time reallt nice and warm and great material , over all extremely please quick delivery and great items just one of the hoodie was a let down and hopefully this is resovled In Some way , once customer service has sorted this I’ll be happy to change stars to 5 stars as over all this company clothing is great except from the one fault

December 5, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for taking the time to leave such a detailed and balanced review. We’re really pleased to hear that you were happy overall with the quality, comfort, value, and delivery, particularly with the coat and most of the hoodies.

We’re sorry to hear about the issue with the print on one hoodie — this is certainly not the standard we aim to deliver. Our customer service team will be happy to resolve this for you, and we appreciate you raising it so we can address it properly.

Thank you again for giving us a try and for your honest feedback. We’re glad your first experience was largely positive and look forward to getting the remaining issue sorted for you.

All the best,
The Valere Milano Team

Rated 5 out of 5 stars

Super quality fit to size great…

Super quality fit to size great shipping and tracking

December 5, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for your review. We’re delighted to hear you were happy with the quality and shipping, We appreciate your feedback.

All the best,
The Valere Milano Team

Rated 5 out of 5 stars

Delighted with this product

Delighted with this product , great material and true to size x

December 4, 2025
Unprompted review
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Reply from Valeremilano

Hi,

Thank you for your review. We’re pleased to hear you were delighted with the product and that the fit and material met your expectations. We appreciate your feedback.

All the best,
The Valere Milano Team

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Rated 5 out of 5 stars

Excellent quality & service

Ordered a jumper for my son for Xmas. They quality is amazing look really stylish & expensive. Shipping and delivery were really quick. I am so pleased with the whole service and item. Thank you 🙏

December 1, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi!

Thank you for your lovely review. We’re delighted to hear you were so pleased with the quality, style, and delivery, and we hope your son loves his jumper. We really appreciate your support and kind words.

All the best,
The Valere Milano Team

Rated 5 out of 5 stars

top quality clothing and at a great…

top quality clothing and at a great price , will definitely be ordering again

November 25, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for your review. We’re delighted to hear you were happy with the quality and value, and we look forward to your next order.

All the best,
The Valere Milano Team

Rated 5 out of 5 stars

Quick delivery and really good quality…

Quick delivery and really good quality clothing

December 2, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for your feedback. We’re pleased to hear you were happy with the delivery and the quality. We appreciate your support.

All the best,
The Valere Milano Team

Rated 5 out of 5 stars

Great

Great service and customer service

October 28, 2025
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for your kind review and for shopping with us. Your feedback is greatly appreciated and motivates our team to continue delivering a high standard of service. We look forward to serving you again soon.

All the best,
The Valere Milano Team

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Rated 5 out of 5 stars

Good quality

Extremely easy to order, it was nice to have the discount, my order arrived promptly, good quality items.

November 11, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for your positive feedback! We’re delighted you had such a good experience with us.
Your continued support keeps us inspired, and we look forward to having you back again soon!

All the best,
The Valere Milano Team

Rated 5 out of 5 stars

Great coat I got from here

Great coat I got from here, quality is really good and the fit is good to.

October 27, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thanks for your review! We’re happy to hear you’re pleased with the quality and fit of your coat.

Best wishes,
The Valere Milano Team

Rated 5 out of 5 stars

He loves it

My other half loves valeremilano and looks absolutely amazing in every item he owns

October 22, 2025
Unprompted review
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Reply from Valeremilano

Hi,

Thanks for your feedback! Great to hear your other half’s a fan of Valere Milano and looking sharp in his pieces.

Best wishes,
The Valere Milano Team

Rated 5 out of 5 stars

Very good quality jacket

Very good quality jacket, looks expensive and good fit

October 9, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

We truly appreciate your review. It’s wonderful to hear you’re impressed with the jacket’s quality and fit — we always aim to deliver pieces that look and feel exceptional.

Warm regards,
The Valere Milano Team

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Rated 5 out of 5 stars

Looks and feels good quality

Looks and feels good quality , can’t say any thing more as it’s a Christmas present

September 26, 2025
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you so much for your lovely review! We’re so glad to hear you’re happy with the quality. We hope the recipient loves their gift just as much! 🎁

Best wishes,
The Valere Milano Team

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. The jacket has received many compliments. Independent brand doing big things. Keep it up!

October 12, 2025
Unprompted review
Valeremilano logo

Reply from Valeremilano

Hi,

Thank you for your positive feedback! We’re delighted you had such a great experience with us.
Your continued support keeps us inspired, and we look forward to having you back again soon!

All the best,
The Valere Milano Team

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