Valerion Reviews 100

High quality product and customer service. One of the best experiences I've had from purchase to delivery to assembly. I couldn't be happier with the Valerion Stream Master Plus 2

The Valerion team shows a true customer centric approach. Whatever problem you may have (even asking for a full refund), has been 105% solved without any issues. Customer response is quick and professional.

I have experience with BenQ and two Xgimi projectors, including the Xgimi Horizon Ultra. The latter is the one the Valerion is replacing, so the Ultra is my basis for comparison. Valerion clearly wins when it comes to contrast and black levels. I’ve had both projectors running side by side, and the difference in black levels is like night and day; where I was previously used to black being displayed as a dark gray, we’re now almost at something that’s actually black. Valerion is also noticeably brighter, which is a big advantage in rooms where it’s hard to control the ambient light. I suspect it's also an advantage when it comes to 3D content, because 3D-glasses usually darken the image, but I haven't tested that yet.

Another big advantage of the Valerion is the ability to adjust it with the adjustable feet and the lens shift option. One downside, however, is that there is “only” vertical lens shift and not horizontal lens shift as well, but it’s still more flexible to place than the Xgimi projectors I’ve had.

The build quality is also top-notch; it’s a very heavy projector, and you can think of that what you will, but you can feel that you’re dealing with an expensive product.

Where the projector struggles to be a noticeable upgrade over the Xgimi Ultra, however, is regarding sharpness. Xgimi is almost unbelievably sharp, and so is the Valerion—no doubt about that—but in certain scenes it feels as if the Xgimi is actually sharper. It’s not consistent; there are also scenes where Valerion’s high contrast results in a much more detailed and sharper image, but I have seen scenes where close-ups of faces just looked a bit sharper on the Xgimi than on the Valerion—even after tweaking the picture settings, including the sharpness. I’ve shown examples in the Valerion Facebook forum, and several people there believe that the Xgimi’s image is over-sharpened, so it may simply be a matter of taste.

Another area where Valerion does not outperform Xgimi is the fan noise level. In fact, it performs worse here. I suspect the decibel-levels are pretty much equal, but it’s as if Valerion’s fan has a higher-pitched sound than Xgimi’s, making it more noticeable. This is an issue at the brighter settings and seeing that the Valerion can get a lot brighter than the Xgimi, it does make sense that it makes a bit more noise but it needs to be mentioned. Both projectors are still to be considered quiet I suppose, but they can be heard in silent scenes.

Since I’m a Kickstarter backer, I got the projector for less than half of what it sells for now, and it’s an excellent projector for the price I paid (hence the 4 stars). But now it costs more than twice as much as the Xgimi Ultra, and is it twice as good then? Not in my opinion. Contrast, brightness, and black levels are significantly better, and if you don’t want to compromise on those, Valerion is the right choice. But projectors in the $2000–$3000 price segment have become so good that it can be hard to justify paying twice as much. In that case, the projector would need to be completely silent, offer both horizontal and vertical lens shift, and be unquestionably sharper than its competitors regardless of image or scene.

I've been in touch with their customer service twice and both times they've replied fairly quickly and were helpful.

Disclaimer: Valerion offered me a pair of 3D-glasses to write a review.

After receipt of the Valerion Max last week I now enjoy a great picture quality from a projector with very good looks. During the waiting period my questions were answered fortwith in a friendly manner. Thanks Valerion (Ray!).

The company responds, though honestly not instantly, but they are willing to work with you to achieve a solution. Their products are insanely impressive and fulfill your moviegoers needs.

Awesome projector. One of the clearest and brightest I have seen in my life. Set up is fool proof and very easy. Can't count the times my jaw dropped looking at videos on this projector. Highly recommended projector. Takes on most expensive projectors out there.

I loved the product - Valerion visionmaster Pro2. Build quality is awesome and the product has been shipped with great packaging quality. It met the timeline mentioned by the vendor.
My family were awestruck and are in love with the Pro2 due to its picture quality and felt the cinema live while watching it. Colours are awesome and it is great enjoy the movie the way it has to be - sitting at home but felt like we were in a theatre.

Contacted them regarding an issue with their website, they referred me to a solution in a follow up email and even offered me a free gift for my troubles. I purchased a Valerion Pro 2 from them, have not had any issues in the short time I have owned it 😁

I Was have problem with my Valerion Vision Master pro 2 it's WiFi and Bluetooth were not working properly but Mr Allen had guided me very well regarding this issue.

Customer service was really good. I received a new projector in a reasonable amount of time.
I am satisfied with the solution.

The Communication with the Valerion Support Team is very good. I always got fast and competent answers to all my questions concerning the projectors and screens. This was very helpful to choose the right products for my Environment.

Valerion has been so attentive with my customer service requests. I have a pro 2 and it’s the best projector I’ve ever had. Highly recommend!

They addressed my situation and promptly shipped me a new power adaptor. Thanks Allen!

Valerion's customer service is fantastic! I've had to contact them on multiple occasions and each time has been a great experience. Any questions or inquiries I've had have been attended to within 24hrs. They offer also offer quality products at a great price. I've been very pleased all around with Valerion.

I was in the market looking to get a projector, and that's when I came across Valerion. Learning more about them made me realize the products they're making are some of the best lifestyle projectors around!

Raised some enquiries with them in order to better understand their shipping policy, and the responses from Valerion were clear and precise! With such strong support from Valerion, I have made my choice in getting the VisionMaster Max and Thunderbeat surround system from them!

What A Excellent Product, right out the box a Excellent Picture but once you fine tweak it a Amazing Product. Made me move my JMGO Ultimate to a new location not saying Jmgo is bad because it's not But if you were offered A Benz or A Bentley Which One would you choose.. Love the contrast and the black levels enjoying every moment....So stay tuned for more reviews later in the future....

Valerion shipped a replaced a cracked front glass panel due to an accident without question and shipped the replacement panel out very quickly. Greatly appreciate the support in resolving this on our new projector! looking forward to displaying it in the living area again with the new glass panel. Cheers!

I was one of the early backers on the KS campaign for the Valerion visionmaster pro 2.
Supporting a startup always comes at a risk, but given the many very positieve reviews online and claims, I was convinced to join the experiment and purchased the Pro 2.
It took some time still before the KS campaign was finished, but the support team of Valerion was very open on the shipping dates and you could clearly see they did everyting they could to speed up all processies.
And oh boy, when I received my Pro 2, it was every bit what I expected!
I'm using it now for more than 8 months and the overal experience is really great!
The image is cristal clear, the brightness is unmatched and even on a sunny day the picture is still amazing.
The image gets better when you can dim the lights, it's truly amazing to see the collors and contrast!
My pro 2 is currently 2m from the wall and with the optical lens, you can modify the screen to your needs.
For a regular movie or tv I prefer a 80" screen, however when looking at sports or certain movies I tend to increase the screen to a 120" or more which still looks great.
Currently i'm also using the speakers of the projector still, my main reason for that is that I'm satisfied with the audio quality and don't think it's yet worth the investment.
Talking about the (fan)noise the projector makes, I'm more than ok, if you increase the brightness you'll for sure hear the fans, but when you watch a movie in a dark environment with low brightness, it's very hard to hear the fans, only in very quite scènes or when you have it paused, you can (if you really want) hear a little background noice of the fan.
Overall I truly love my purchase and I highly recommend to consider this as your remplacement for your tv or improvement of your movie nights!

Issue with new projector described to them and they immediately knew what it likely was. They shipped the part for me to install (power cord) very quickly.....only 4 days including the weekend so like 2 business days. I couldn't be happier and am confident that if this doesn't do it, they will be similarly supportive until it's 100% resolved. They were polite, prompt, and effective, keeping me informed as to progress.

Edit: The cord they sent fixed the problem and I've used it daily ever since. So the projector itself matches the top notch customer service.

Products and costumer service unlike anything i've ever experienced. World class level. Other manufacturers need to watch out now, because the game is about to change on big scale.
From costumer service perspective they are very fast to respond and do so with respect and taking your every opinion in mind. I haven't had any warranty issues yet, but from the inquires they've helped me with really gives reassurance.

I rarely write positive reviews here, but had to do it know, because these projectors (I have the Pro2) are unlike anything in their price range.