Valerion Reviews 100

It was every good

Hello, I am very surprised with the image quality of the Pro2 model I purchased. The image is impressive and there is room for further improvement, such as adding an RBE reduction through an update. I was very happy with Valerion's support. They are very friendly and try to solve any problem and are fast. I can attest that this company delivers and cares about its customers. It is an example to follow for other brands with which I have had bad experiences in the past.

I recently had the pleasure of purchasing a Vision Master Pro 2 from Valerion, and I couldn’t be happier with both their customer support and their product. They went above and beyond to help me with a warranty transfer, making the process smooth and stress-free. Every question I had was answered quickly and clearly, which gave me a lot of confidence in the company.

As for the product itself—it has been a stellar addition to our home theater. The picture quality and performance have elevated our movie nights, and gaming on it has been an incredible experience. It truly delivers on every front, making our setup feel complete.

Between the top-tier customer service and the excellent product quality, Valerion has more than earned my recommendation.

They take care of any issues without question as long as the projectors within warranty specs.

I preordered the Max unit, along with some accessories. There were several Fall Bundles that did not include the Max, so I reached out to customer support for options. I also had some technical questions, that I weaved into the same "ticket", along with several follow ups. I now on email 5 or 6 and the quality of the responses have been extremely high. I have been able to talk to the same person, they respond quickly, and have been very thoughtful in their responses. Customer service can often be overlooked when making a purchase (especially for electronics) but I can say that my experience with Valerion's support speaks leagues about the Company and has earned my confidence in purchasing their products. The products are great too, but I already knew that from reviews. Customer service A++

I bought the Valerion Visionmaster Pro about 2 weeks ago, directly from their main Website/Store.
Ordered on Thursday and it got delivered next Tuesday. (in Belgium).

Everything arrived perfectly packaged.
It got shipped from Germany if I'm not mistaking, so no worries about Customs etc.

I based my purchase purely on all the very positive reviews I read.
After my latest Optoma craped out after ±3 years I was ready for something different.
We use our projector as a TV, so it gets used a lot!
(I used to replace a bulb every 1 - 1,5 year)
The past 25 years I've owned Sony, Acer and Optoma projectors and was in fact checking out Benq after bad experiences with my latest 2 Optoma UHD's which developed dead pixels and a broken colour wheel.

In my search for a replacement projector, I noticed a lot of people asking and/or talking about Valerion which was a new name in my book.

I'm glad I checked them out!
I was quickly impressed with the specs and with the reviews, so I decided to support the "new player".

BUILD QUALITY:
The looks and feels of this thing are on another level (that I'm used to anyway).
No longer those typical cheap plastic housings, it feels solid and has a nice quality feel.

It's a device that's actually nice to look at! (ask the wife!)
I've always hated how a common projector looks in a living room.
The stylish look of the Valerion counters this nicely.

PICTURE QUALITY:
I was a little worried about the total luminance.
The PRO is advertised as 2500Lumen, and my (broken) Optoma was advertised as 4000Lumen.

I was worried that the total brightness would lack in a moderately lit room.
But looks like I was worried over nothing, the Valerion is a fair bit brighter!
(makes you think other brands just place random numbers on the box).
This thing almost hurts your eyes in bright scenes, The contrast is simply amazing, the black levels and details are fantastic.
Colours are very punchy and well calibrated out of the box.

I got nothing but positives thus far, I can go on and on..

SUPPORT:
The day I received my order I was talking to my colleague's and was showing them the “new toy” on the website.
To my surprise the Visionmaster Pro (not Pro2) was discounted even further than before.
At time of purchase, I paid €1.999 (discount 600€), but after the weekend it was €1.799 (discount 800€).

I contacted them through email and (within 24h) got a reply from Ray (support) stating that the difference had already been refunded.
They have a 30day lowest price guarantee, so they were very fast to keep me satisfied!
Refund has been confirmed in the meantime.

I can only say, keep it up!!

Everything has been well above average and should be a wake-up call for competitors.

I am honestly surprised by the level of dedication by the support team of the valerion company. They fully cooperated and guided me through my every query and with their help I was able to resolve the issue of adjusabilty of my visionmaster plus 2 projector. Second, I am also very much satisfied with the level of commitment that is WHATEVER THEY PROMISED THEY DELIVERED. Last but not the least I will remain BRAND LOYAL to VELARION.

I have just bought a Valerion Vision Master Pro 2 with a screen, tripod, and 3D glasses from the Valerion website. A large outlay that I have saved for a long long time. The tripod machining on the metal was defective and Valerion are sending me a replacement within a week.
The customer service has been exceptional and Allen from Valerion has presented a swift and professional response. Thank you Allen. Cannot wait to set up my new purchase. Thank you Valerion!! Nick Searle.

Ordered an extra plug for Visionmaster Pro 2, was charged duties on it, and was refunded that cost to me. The projector itself it amazing, very satisfied with purchase.

The messaging experience has been great so far. They respond pretty quickly (the same day) and have helped me with issue so far.

I recently purchased the Valerion Streammaster plus2, and i am genuinely impressed. The picture quality is stunning, the sound is exceptional, and based on my experience so far, their customer service team is among the best i've encountered. A Special thank you to Ray from customer support team for the outstanding assistance.

Awesome help in troubleshooting and figuring out the specific projector and screen to build our home theater. It is great that the product is awesome and they really helped out and were prompt with responses.

Customer service was incredibly kind and helpful. They helped me get a promotional offer that happened after I had received my order. They were very kind, quick to respond, and left me feeling very satisfied.

I decided to upgrade from a very nice but now slightly dated Xgimi projector. Having read the reviews and seeing that it was on offer, I went for the Valerion Plus 2. It really is a step-up in terms of picture quality and I'm so pleased with it. Delivery was pretty quick and it arrived in less than a week (I'd emailed Valerion customer services for an update and Ray replied promptly, only to find that it was waiting for me when I got home from work so great customer service). Exceptionally well packaged and it's great taking the bits from the box. I also really like that there isn't a separate power brick - the plug is slightly larger and does away with a separate box. It's ceiling mounted and I'd checked Projector Central for the throw distance to my 100" screen - the only thing I didn't clock was that the lens isn't centred (duh!) so I had to move it over a bit. Otherwise the range of settings is phenomenal and menus easy to get into. I use an Nvidia Shield and an Onkyo amp but really I don't actually need a separate source anymore as I can Bluetooth audio from the Plus 2 to the amp. The only feedback for Valerion is that the door for the inputs is a bit redundant as it has to be open all the time for the power supply and any HDMI feeds. Also for ceiling mounts, how about a "Valerion" badge you can rotate 180 degrees? Otherwise I'm so pleased with the projector and can highly recommend it!

I came across Valerion by accident in September 2024 and their Kickstarter campaign. As most people, initially I was very skeptical, after all new projector startups pop up very often on crowd funding platforms. After doing my research, I was more confident that this might be the actual DLP Projectors breakthrough we were waiting for.

I went ahead and bought 2 projectors on Kickstarter campaign at a significant discount. Delivery was a bit delayed, but the wait was totally worth. As soon I received the first projector, all doubts were instantly eliminated. Valerion is indeed the market disruptor with premium quality products and ground breaking propriety EBL technology.

I was amazed that Android TV is working flawlessly on Valerion projectors, with no sign of lag. Black levels are outstanding for the price and no projector I have owned before from other brands comes even close to the Valerion experience in general.

After receiving my second projector, it didn't take long to order the highest end model (Max) as well.

All I have to say is thank you Valerion for putting so much work and effort into these products and making premium projectors accessible to the masses for a reasonable price.

Outstanding Customer Service - Bob was very helpful in explaining about the product and felt the sense of caring for their customers.

Bought the Visionmaster pro2 on the official Valerion eBay page. Projector arrive in a couple of days. Unboxing the projector is a joyous experience and setting up is a breeze. I had a problem connecting to my wi-fi during the initial set up but reached out to valerion customer support and Allen answered almost instantly and guided me through the set up and simple fix of the problem . Picture quality on the Visionmaster is absolutely stunning . We put on avatar to see just how amazing it is and it blew me away . Im so happy with my purchase and grateful for the support from Allen in customer support in getting me all set up . Top marks all around .

They have been incredibly patient with me. Through my ignorance they provided valuable information, guidance, and superb customer support. I would recommend them solely based off how they treat their customers. Their projector is beyond perfect. Its the best thing the wife and I ever used.

Valerion has made an excellent product with the VisionMaster Pro2 projector. I upgraded from a 65" OLED to the Pro2 with their 100% ALR (fresnel) screen, and I while I still have the OLED TV, I have only used it once since receiving the Pro2, 5 months ago.

I have on a few occasions had to contact them for support, and they have always been super friendly and helpful and resolved all of my issues to my satisfaction and within a reasonable timeframe.

Highly recommended!

It’s one thing to take care of customers when your company makes a mistake. But what about when the CUSTOMER makes a mistake? I ordered a screen from Valerion as part of a bundle for a new construction home theater. According to my blueprints I believed the 180” screen would fit. As I progressed into construction I realized I was a few inches too wide for the screen to fit. I dreaded contacting customer support because I usually find companies to be great at selling but not so great at service after the sale. Valerion blew me away. They agreed to send me the correct size screen FREE of charge even though it was my error. I have seen so many good things about this projector, but when it’s coupled with a “surprise and delight” approach to service after the sale, I am now not only a Valerion owner, but a Valerion fanboy, too.