The solar panel system seems to be working fine but the after-care has been poor. We had a fault with the inverter which took a month to fix and since the installation we have asked them to set-up the... See more
Valo
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See what reviewers are saying
Updated review: It wasn't all plane sailing, but we got there in the end. Whilst I wasn't impressed with the sales pitch and post sales support from our surveyor, the rest of the team at Valo... See more
I have been impressed by the service received from Valo. The original salesman was courteous, knowledgeable and kept us informed (despite considerable health problems). Although there were some mino... See more
Company replied
I cannot beleive how quickly my solar panels were installed. My first contact was by phone at 09:00 on a Tuesday morning, by 11:30 the same morning a nice lady was here to give me and estimate and arr... See more
Company replied
Company details
Information provided by various external sources
We are a renewable energy & PV Solar Installation company based in Essex. We specialise in many technologies from Solar PV systems of all types, Heating solutions, Electrical vehicle charge points, Voltage optimisation and electrical installations across UK.
Contact info
46-54 High Street, CM4 9DW, Ingatestone, United Kingdom
- 0800 085 3702
- info@valohome.com
- valogroup.co.uk
People also looked at
installation carried out efficiently on…
installation carried out efficiently on a date which best suited me. System working very well and as expected. Small problem with owl in that it stopped working after a few days and had to come back and install signal boosters which again was done very quickly.
August 7, 2018
Unprompted review
Reply from Valo
Thank you for your review. I'm glad your small problem was resolved very quickly for you. If you need any further assistance, please do not hesitate to call.
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Right from the initial sales approach…
Right from the initial sales approach to the final installation this company have been very professional. Even better help and support after completion has been excellent. Definitely would recommend this company for solar power provision.
August 4, 2018
Unprompted review
Reply from Valo
Thank you for you review.
The team of engineers and their manager…
The team of engineers and their manager were very professional and friendly while at my house installing my solar panels, and we are delighted with the product and its performance.
August 4, 2018
Unprompted review
Reply from Valo
Thank you for your review Mr Samuel.
Very pleased with the service I…
Very pleased with the service I received from sales person,fitters,and after sale very professional will always recommend. LB
August 3, 2018
Unprompted review
Reply from Valo
Thank you for your review Mrs Bacal.
Would have been 5 stars
Would have been 5 stars, but some minor problems. Although i must say were sorted very quickly.
August 3, 2018
Unprompted review
Reply from Valo
Thank you for your review, I glad your minor problems were dealt with quickly. If you need anything further please do not hesitate to contact us.
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Installed on date and time agreed.
Installed on date and time agreed.
The installers were efficient, helpful and cleared up any mess they had caused.
Only had the system a few months, but can see from my smart meter that my usage has significantly reduced.
August 3, 2018
Unprompted review
Reply from Valo
Thank you for your review.
Very professional !
Valo have been very professional throughout my experiences with them. There has always been a good back up and advice given from the purchase of a solar panel installation to the installation and guidance given after installation.I would highly recommend Valo to anyone wishing to invest in Solar energy.
August 3, 2018
Unprompted review
Reply from Valo
Thank you for your kind comments Mr Steele. We are always here to help if you need anything.
Kind Regards
Valo Group
I Have always wanted Solar power
I Have always wanted Solar power, so when I saw the advert online I made an application.They phoned me back immediately, a day or two later somebody came out to see me and explained everything in full detail, then they sent round a surveyor.Today I had the panels fitted, the guys who fitted them were very efficient and did an ace job. All of this took place in less than a week, which I thought was extremely good. I also found everyone I spoke to was very helpful and reassuring when I needed to re - check things, all in all a painless experience.
May 2, 2018
Unprompted review
Reply from Valo
Hello Jennifer,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
Amazing service. Very satisfied
June 7, 2017
Unprompted review
Reply from Valo
Hello Ali,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
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Outstanding service
Outstanding service! The team at Valo went out of their way to help me. I would happily recommend to any of my friends and family.
June 7, 2017
Unprompted review
Reply from Valo
Hello Joe,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
Great company with a team of …
Great company with a team of trustworthy advisors, not cold hard sales people.
June 7, 2017
Unprompted review
Reply from Valo
Hello Mr Gilbert,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
Professional and reliable service
Very happy with the install of our solar panels. Professional and reliable service.
June 6, 2017
Unprompted review
Reply from Valo
Hello Katy,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
Reply from Valo
Hello Sam,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
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Best service around
Best service around! Very happy customer. Couldn't recommend more
June 6, 2017
Unprompted review
Reply from Valo
Hello Laura,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
Good advice on my existing system.
June 6, 2017
Unprompted review
Reply from Valo
Hello Mr Wright,
Thank you for your review. Please let us know if there is anymore that we can do for you and if so please do not hesitate to contact us. Thank you again.
Kind Regards
Valo Group
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