Val-U-Computers.couk Reviews 

1,840
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There were bumps and delays, but the team was brilliant, managed a next day delivery of my order with an equal alternative when it was not possible to order my original choice. Kurtis you a goat

Rated 4 out of 5 stars

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more

Rated 5 out of 5 stars

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more

Rated 4 out of 5 stars

Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more

Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer and Accessories Store
  4. Computer Repair Service
  5. Computer Store

Written by the company

Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,840)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, 3rd laptop that I have purchased from this Company over about a 10 year period, that says it all for me. Amazing value for the money.

December 30, 2024
Rated 2 out of 5 stars

I am expecting a reliable device

I am expecting a reliable device. the laptop arrived with a cracked screen and malfunctioning keyboard. The product description claimed it was in excellent condition, but this was far from the truth. Very disappointed with the purchase.

January 1, 2025
Unprompted review
Val-U-Computers.couk logo

Reply from Val-U-Computers.couk

Hi,
Sorry to hear you have received your laptop damaged.
We are struggling to find you on our system.
If you can reach out to us at enquires@valucomputers.co.uk
I will be more than happy to help with the situation you're in.

Everything we sell comes with a 14 day money back guarantee, so we do find it odd you would resort to leaving a bad review instead of contacting us to help resolve this for you.

Regards,
Kurtis

Advertisement
Rated 4 out of 5 stars

Pleased with laptop

Pleased with laptop, arrived promptly. Too early to judge reliability. Only issue was lack of promised back up disk, a phone call resolved this and received this a few days later

October 31, 2024
Advertisement
Rated 4 out of 5 stars

Happy

Price, ease of purchase, good customer support.
Only negative was no news about delivery until morning of delivery.

September 30, 2024
Advertisement
Rated 5 out of 5 stars

Computer system totally refurbished…

Computer system totally refurbished including new keyboard and mouse - in excellent condition. Prompt delivery in two well packed boxes. One cable was missing, but I phoned Val-U-Computers at 4pm and it was delivered the very next day! Would definitely recommend.

August 27, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look