I needed a same day delivery for my best friend’s birthday and Vancouver Bloom made it painlessly easy to accomplish. I got her a large bouquet, sparkling wine and macarons. She sent me a picture to s... See more
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Sent flowers to a loved one during an extremely difficult time. I hunted around to find the just the right bouquet at quite a few different shops and was delighted to find a perfect one at Vancouv... See more
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Really beautifully arranged plant, bigger than anticipated was delivered when promised. The accompanying cookies were well enjoyed and a nice big portion, too. I was very pleased with the value of t... See more
Company replied
The flowers were apparently lovely, although the violets did not last long. The macarons and the chocolate were delicious, I was told. As the recipient is disabled, I had a special request for the d... See more
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Company details
Written by the company
Vancouver Blooms is a flower delivery service specializing in handcrafted floral arrangements and curated gift sets.
Contact info
4.5
Excellent
101 reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was so very disappointed that the…
I was so very disappointed that the succulent planter that I had ordered didn’t remotely resemble what was delivered. This was not a same day order, from the time of the order to delivery was six days. When it became apparent that what I ordered was not available, I feel that I should have been contacted and been given other options, perhaps to upgrade my selection. I had ordered the original planter as the plants in it had special meaning to the recipients.
April 2, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you for sharing your feedback with us. We sincerely apologize that the succulent planter delivered did not meet your expectations and that the substitutions made were not what you envisioned.
While we do have a substitution policy in place to ensure timely delivery—especially when specific plants may be out of stock or not meeting our quality standards—we understand that for an order placed six days in advance, a proactive reach-out would have been much more appropriate. We completely recognize that certain plants carry special meaning, and we regret that we didn't give you the opportunity to discuss alternatives or an upgrade.
Your experience is not reflective of the service we aim to provide. We are currently reviewing this with our design team to ensure better communication regarding pre-orders in the future.
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Amazing product and service!
Really beautifully arranged plant, bigger than anticipated was delivered when promised. The accompanying cookies were well enjoyed and a nice big portion, too.
I was very pleased with the value of the goods and service and the recipient tells me that the delivery was great, too.
April 3, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that the plant exceeded your expectations and that the cookies were enjoyed as well. It’s always nice when those little extras make a big impression.
It’s especially great to know that both you and the recipient were happy with the delivery experience. Providing great value and reliable service is something we truly strive for, so your feedback means a lot to us.
We really appreciate your support and hope to serve you again soon!
Great Job
People were quick to help me with an issue I was having. And my mom said the arrangement was lovely.
March 31, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We are thrilled to hear that your mom loved the arrangement and that our team was able to assist you quickly with your concerns.
Providing helpful service and beautiful blooms is what we strive for, and we appreciate you giving us the opportunity to make things right. We look forward to helping you surprise your mom again in the future!
My son ordered a delivery of fresh…
My son ordered a delivery of fresh flowers for my birthday and they were so disappointing. While the quantity was good, the quality was horrible. When delivered the roses were all brown inside and the rest were all wilted and old. Looked like they had been out of water for a long time. I would never use this florist again. Sad.
April 2, 2026
Unprompted review
Reply from Vancouver Blooms
We want to sincerely apologize for the disappointment you experienced on your birthday. It is clear that the quality of the flowers you received fell well below the fresh, vibrant standard we strive to provide, and we deeply regret letting you and your son down on such a special day.
We take full responsibility for this oversight. This experience is being taken to heart as a "be better" moment for our team. We are currently reviewing our internal quality control and handling procedures to ensure we remain true to the freshness our customers expect.
We would like the opportunity to make this right. Please reach out to our customer service team at your earliest convenience so we can assist you further and resolve this matter.
I can always count on Vancouver Blooms…
I can always count on Vancouver Blooms to deliver my special occasions gifts
March 25, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We are honored to be your "go-to" for special occasions. There is nothing we love more than being a reliable part of your celebrations, and we look forward to helping you deliver many more smiles in the future!
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The cake arrived beautifully packaged…
The cake arrived beautifully packaged and it was delicious . I had pre ordered it months before and was worried it might have been missed . But no, it was on time and beautifully delivered .thank you !
March 25, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We completely understand how it feels to wait on a pre-order made months in advance, so we are thrilled that we could provide that peace of mind by delivering exactly on time.
We’re so glad to hear the cake was delicious and arrived beautifully packaged! We take great care in our delivery process, especially with delicate items like cakes, and we appreciate you trusting us with this special order.
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We are thrilled to hear that the flowers were beautiful and that everything went great with your order. We truly appreciate the support and look forward to helping you with your next floral delivery!
It was fast and efficient
It was fast and efficient. I ordered at 10:30 and the flowers made their delivery around 2pm. The price for the what was received was outstanding, the flowers were gorgeous.
March 21, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We are thrilled to hear that we could get those gorgeous flowers delivered so quickly for you. Providing both high-quality arrangements and efficient, "outstanding" service is exactly what we strive for.
We really appreciate your feedback and look forward to helping you with your next floral delivery!
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We are so happy to hear we did a "lovely job" on your order. We truly appreciate your continued support and look forward to helping you with your next gift!
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Excellent service and flowers were…
Excellent service and flowers were beautiful and fresh
March 19, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We are delighted to hear that you enjoyed our service and that the flowers arrived beautiful and fresh. We take great pride in our floral selections and look forward to helping you with your next order!
Needed a family gift in a hurry
Needed a family gift in a hurry. Selected Vancouver Blooms based only on their website.Happily the gift arrived on time as promised and the recipient was delighted with the lovely and delicious gift. Will use this service again.
March 13, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We know how stressful it can be to choose a gifting service "on the fly," so we are thrilled that our website made the process easy for you.
We’re so glad the gift arrived right on time and that your family found it both lovely and delicious! We look forward to being your go-to service for many more successful surprises in the future.
The order was delivered exactly as I…
The order was delivered exactly as I expected and the recipient was delighted!
March 12, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review! We’re thrilled to hear the delivery was exactly as expected and, most importantly, that the recipient was delighted. We look forward to helping you with your next floral surprise!
Different bear than I choose
I choose a birthday teddy bear and they send to my friend one love bear. They didn't say anything to me.
March 11, 2026
Unprompted review
Reply from Vancouver Blooms
Please accept our apologies for the mix-up. We understand that a "Birthday" bear carries a different sentiment than a "Love" bear, and we regret that we substituted this without notifying you first.
We’ve shared your feedback with our team to ensure better communication regarding substitutions in the future. Thank you for helping us improve.
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Timely delivery and the bouquet was…
Timely delivery and the bouquet was beautiful and greatly admired by my friend! Thanks again💛
March 11, 2026
Unprompted review
Reply from Vancouver Blooms
Hi Navi, thank you so much for the 5-star review!
We are thrilled to hear that the bouquet was beautiful and, most importantly, that your friend loved it. Ensuring our deliveries are both stunning and on time is our top priority, so it’s wonderful to know we hit the mark for you.
We truly appreciate your support and look forward to helping you send more beautiful blooms in the future!
Beautiful flowers and good service delivery
Although there was a mix up with delivery the situation was resolved quickly and efficiently and the flowers were lovely
March 10, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you for the 5-star review! We sincerely apologize for the initial mix-up with your delivery, but we are so glad to hear that our team was able to resolve the situation quickly and efficiently for you.
We take great pride in our customer service and the quality of our flowers, so it’s wonderful to know that you found the final arrangement to be lovely. Your patience and feedback mean a lot to us!
We look forward to providing you with another seamless experience in the future.
Sent a gift to our daughter for her…
Sent a gift to our daughter for her birthday. Ordering was simple, the selection on the website was excellent. Delivery went smoothly. Exactly as I had hoped. Thank you.
March 8, 2026
Unprompted review
Reply from Vancouver Blooms
We are so happy to hear that your daughter's birthday gift was a success! It's wonderful to know that the ordering process was simple for you and that the delivery went smoothly as planned.
Helping our customers create these special moments for their families is exactly why we do what we do. Thank you for choosing us for such a meaningful occasion, and we look forward to helping you celebrate many more birthdays in the future!
Very helpful and responsive team when I…
Very helpful and responsive team when I emailed asking for help.
The flowers delivered are gorgeous and exactly as advertised.
My Son and Daughter in Law can look forward to more deliveries from you!
March 8, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the 5-star review, Pamela! We are so happy to hear that our team was able to provide the help you needed and that the flowers exceeded your expectations.
It’s wonderful to know that your son and daughter-in-law loved the delivery. We truly appreciate your kind words about our responsiveness and the quality of our blooms. We can’t wait to help you surprise them again with more deliveries in the future!
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Well Done
The beautiful flowers arrived in excellent shape, the vase was spectacular and I couldn’t be more happy with your service. Thank you so much for caring for my sister in my absence.
March 2, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you so much for the wonderful 5-star review, Don! We are so pleased to hear that the flowers arrived in excellent condition and that you were happy with the vase and our service.
It was an honor to help you send a special gift to your sister, and we truly appreciate you trusting us with your order. We look forward to serving you again in the future!
Lovely flowers and cupcakes
Requested slight change of address after order, prompt confirmation received.
No communication of delivery to the recipient. Left at front door, found later. Very happy with flowers and cupcakes.
March 3, 2026
Unprompted review
Reply from Vancouver Blooms
Hi Wendy, thank you for the 4-star review and for your kind words about our flowers and cupcakes! We are glad our team was able to assist you promptly with the address change. We also appreciate your feedback regarding the delivery notification; we are always looking for ways to improve our communication process to ensure gifts are found as soon as they arrive. We look forward to serving you again soon!
Quick and reliable service
February 14, 2026
Unprompted review
Reply from Vancouver Blooms
Thank you for the 4-star review! We take great pride in providing a quick and reliable experience for all our customers. We appreciate your feedback and hope to earn that 5th star on your next order!
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