Van Monster - Wakefield Reviews 

116
TrustScore 4.5 out of 5

4.7

675 Leeds Road, Outwood, WF1 2LU Wakefield, GB


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Rated 5 out of 5 stars

I needed a van at pretty short notice. Chris supported me through the options around the country to fit my requirements and ended up moving one from down south. Once in Wakefield it was inspected, cle... See more

Rated 5 out of 5 stars

We were buying a car rather than a van from Van monster. Lewis was excellent. His communication was great, he was honest and personable and he kept us informed throughout. No hard sell. The process wa... See more

Rated 5 out of 5 stars

Excellent customer care from Lewis and Chris, at Wakefield Van Monster, 5 stars all round. They explained everything in detail when my husband purchased his new 2nd hand motor, an absolute gem, in go... See more

Company replied

Rated 5 out of 5 stars

Lewis at van monster Wakefield was an absolute legend. Helped, assisted, and went through every step.


Company details

  1. Used Truck Dealer
  2. Motor Vehicle Dealer

Written by the company

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

  • 675 Leeds Road, Outwood, WF1 2LU, Wakefield, United Kingdom

  • 01924 680 095

4.7

Excellent

TrustScore 4.5 out of 5

116 reviews

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No recent history of asking for reviews

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4.7

All reviews

(116)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Lewis Bingham

Been dealing with Lewis Bingham from Wakefield branch for last couple of weeks to buy a new van after ours was written off. So friendly and helpful. He sorted a van out for my son earlier in the year. Wouldn't go anywhere else.

December 11, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Great review. Thank you glad we could assist.

Rated 5 out of 5 stars

A very professional service

Really well looked after from start to finish, everything was explained thoroughly through the purchasing process, very professional.

December 1, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review. So glad you had a good experience.

Rated 5 out of 5 stars

The best buying experience…

The whole Van Monster buying experience is the best. From the start to finish Lewis handled it all perfectly, great communication throughout and a very lovely and honest guy. Also got a ridiculously good deal on the car I bought and it was in pristine condition so I couldn't be happier.i would definitely recommend Van monsters for cars and for vans and thanks again to Lewis in particular.

November 10, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback. We will pass these comments on to Lewis

Rated 5 out of 5 stars

Lewis Bingham has provided exemplary service

Lewis Bingham has provided exemplary customer service and has made purchasing my Audi TT a great experience. Lewis has kept me informed at every step of the way, as I purchased the car online and gave me every confidence that the car was exactly as I wanted. Excellent service , thank you Lewis.

October 5, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback, we will pass your kind comments onto Lewis

Rated 5 out of 5 stars

Excellent service throughout.

Excellent service throughout. From choosing the van to sorting out the purchase and then collecting the van, the service provided by Lewis was second to none.
Everything went so smoothly and I am pleased with my purchase. I would highly recommend Van Monster at Wakefield.

September 29, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback, we will pass your kind comments onto Lewis

Rated 5 out of 5 stars

Sale of new car

Purchased our lovely new car through van monster, we dealt with Mark Frazer and he was fantastic throughout, nothing was too much trouble and the purchase of my new car was very simple. Mark had my new car ready to collect straight away. Would highly recommend van monster. *****

September 18, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback, we will pass your kind comments onto Mark

Rated 5 out of 5 stars

Have no fear

I was a little bit nervous buying without seeing the vehicle but Chris Evans guided me through the process and when the driver dropped it off I was delighted. Compared to a local dealer the price was excellent value.

July 26, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thanks for your feedback which we will pass onto Chris. We hope you enjoy your vehicle

Rated 5 out of 5 stars

Good customer service.

From the first phonecall, Chris and Lewis were pleasant and well mannered. It was easy to schedule both a viewing and test drive (after showing my licence) of the car I was interested in. When it came to purchasing the vehicle, it was clearly explained beforehand what documents I would need to provide.

August 15, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback. We will pass this onto Lewis and Chris in Wakefield

Rated 5 out of 5 stars

would highly recommend

Chris Evans was very helpful, polite and courteous. Nothing was too much of an ask - would highly recommend!

August 8, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback. We will pass this onto Chris

Rated 5 out of 5 stars

Great experience

Chris the Sales bloke was ace, very friendly, very honest, very helpful. If only all vehicle purchases went that smoothly! 10/10

August 5, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Glad you had a good experience. We will pass your comments on

Rated 5 out of 5 stars

Great experience with Van Monster

Great experience with Van Monster - Chris was very communicative and responsive. Slight issues with the delivery but Chris made sure everything was sorted. The car’s just as advertised and is performing perfectly.

July 17, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback

Rated 5 out of 5 stars

Good price, friendly

Good price on the cars and a friendly, no pressure service

July 18, 2023
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Reply from Van Monster - Wakefield

Thank you for your feedback

Rated 5 out of 5 stars

Very satisfied

Apart from getting a very good part ex on my trade in, Mark Frazer (manager, Wakefield) delivered everything as promised in a friendly, courteous manner. I felt very comfortable doing business with this company.

June 22, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for you review and i hope we can assist you in the future, I will pass on the feedback to Mark and the Wakefield team.

Rated 5 out of 5 stars

Lewis Bingham

Lewis Bingham, sales person, vanmonster team have handled all this deals with the most professionalism and care. Take all the process in a such way. Quick process to find a van and in one of the VanMonster branches and make it arrive securely to Watford.
If you need any help, ask for Lewis Bingham @ VanMonster

June 29, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the feedback i will pass it on to Lewis and the Wakefield team.

Rated 5 out of 5 stars

This was our first time dealing with…

This was our first time dealing with van monster and the experience we had left us well impressed with the friendliness and professionalism shown by Lewis he went above and beyond to make sure we was happy with our new purchase .the car was very well presented nothing was to much trouble so thank you very much Lewis you are a credit to van monster I would highly Recommend van monster in Wakefield 😄👍 for the next time you looking for a car give Lewis a call you won’t be disappointed 🥇👍😀🚗🚗🚐

June 28, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review. so glad you had a great experience from Lewis and the Wakefield team.

Rated 5 out of 5 stars

Wow !

From my first visit to my last, my experience with Van Monster was exceptional. I dealt with Mark Frazer at the Wakefield branch and felt at ease straight away. There was no pressure in buying. I could ring/visit/test drive the car anytime. Nothing was too much.

I do not do reviews but on this occasion I had too. Would highly, highly recommend Van Monster. All the staff are friendly, professional and very, very helpful.

June 15, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your review. I will pass it on to Mark and the Team in Wakefield.

Rated 5 out of 5 stars

Dealt with Lewis at Van Monster

Dealt with Lewis at Van Monster, who was Fantastic.

Couldn’t be more helpful, courteous and patient when assisting us with the purchase of a new van.

I’d recommend Van Monster in Wakefield every time!

February 20, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thanks for your feedback. We hope to serve you again in the future and will pass these comments on to Lewis and the team in Wakefield

Rated 1 out of 5 stars

Do not buy from this con artist…

Do not buy from this con artist company. Sold my daughter a 13k shed of a van that’s been filled with putty. Parts missing. Supposed to have done checks which they can’t provide proof of.Appalling customer service, washed there hands. Please avoid at all costs. Been trying to get them to deal for months. They are now stranded 30 miles from home and it’s -4 disgusting.

December 20, 2021
Unprompted review
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Reply from Van Monster - Wakefield

Sorry to hear about the issues please contact us with more details and we will try to assist.

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