I got the 5 star treatment from Mike Rossiter at Monster Van Warrington . The whole process from choosing my van to driving away went as sweet as a nut . Mikes communication skills were s... See more
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Review summary
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Really good experience from phone call to van collection. Dealt with Fred who organised bringing the van from down south to Glasgow. Everything exactly the same as on the description. Allowed to have... See more
Company replied
Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team e... See more
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Cannot recommend Van Monster Warrington enough. It was so refreshing to deal with Chris, a man who knows his stuff, was up front and got things sorted for us. We tried a few dealerships and found it w... See more
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Company details
Written by the company
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Van Monster
Written by the company
- The UK's largest choice of quality used vans
- Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.
Contact info
Northgate Vehicle Sales Ltd, Northgate Centre, Lingfield Way, DL1 4PZ, Darlington, United Kingdom
- vanmonster.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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From my first phone call to Emma at van…
From my first phone call to Emma at van monster Newcastle to the collection of my new van with in 2 days. Emma was very friendly and helpful all the way through the process, kept me updated at each stage as the finance was dealt with. Great van low mileage. Brilliant all round
January 17, 2026
Unprompted review
Reply from Van Monster
Thank you for taking the time to leave such a lovely review, we appreciate your time and hope to see you again in the future!!
I just purchased a van from Van monster…
I just purchased a van from Van monster warrington. Chris was very easy to work with and they even dropped my new van off and picked my part ex up! Very smooth process. Highly recommend, nice one chris👍
January 16, 2026
Unprompted review
Reply from Van Monster
Hi Jack, thank you so much for your kind words, We hope to see you again in the future!
Reply from Van Monster
Hi James, we really appreciate you leaving us a review. thank you!
From the first phone call I made to the…
From the first phone call I made to the Wakefield showroom, I felt like I was dealing with a down-to-earth, no-nonsense team.
Lewis handled the process as I figured out which vehicle would best fit my needs - and he took the time to head out into the winter cold, tape measure in hand, to work on some internal dimensions I'd requested. More than once!
Everything from that point until I was given the keys (to an excellent, valeted van) was explained clearly, and thoroughly.
Nothing was a bother, and I rest easy with the confidence that my used van is in great shape.
I never got the impression Lewis was 'selling' anything to me. Rather, he was helping me get what I wanted. When I first got in the van I realised there were a few bonus features that were never pushed to entice the deal; i.e. a fully-filled AdBlue tank (that means I don't need to pay CAZ charges), a roof rack, blind-spot mirrors, discreet storage compartments in the cab, plenty fuel in the tank, etc.
The service provided was outstanding.
January 12, 2026
Unprompted review
Reply from Van Monster
Hi Pete. Thank you for leaving such a kind and positive review, i will pass your comments to the team!
Dan has been extremely helpful and very…
Dan has been extremely helpful and very fast and efficient.
January 12, 2026
Unprompted review
Reply from Van Monster
Good morning, thank you for your kind words , i will pass them to the team!
Great experience
Great experience, used for multiple purchases over many years and will be back again. Always top quality vans with great service from all, especially Chris, thank you very much!
December 17, 2025
Unprompted review
Reply from Van Monster
Hi Michelle, thank you for your kind word, I will pass to the team!
Martin and Emma were really helpful
Martin and Emma were really helpful, very happy with the van I picked up
January 9, 2026
Unprompted review
Reply from Van Monster
Hi Jake, thank you so much for taking the time to leave such a positive review, we really appreciate your kind words!
Used multiple times always excellent…
Used multiple times always excellent service.
January 6, 2026
Unprompted review
Reply from Van Monster
Hi Angela, thank you for taking the time to leave such a lovely review, i will pass your comments to the team!
Great Service
The helpful staff made the process of purchasing my van so easy with their excellent customer support, would highly recommend Van Monster to anyone looking for a new van.
January 6, 2026
Unprompted review
Reply from Van Monster
Hi Martin, thank you for taking the time to write a review, I will pass your comments to the team!
As always my experience was seamless…
As always my experience was seamless with Brian no drama just professionalism .
January 7, 2026
Unprompted review
Reply from Van Monster
Good afternoon Mrs Cameron, thank you for your kind words, I will pass them onto the team!
Reply from Van Monster
Good afternoon, thank you for taking the time to leave a review, we hope to see you again in the future!
Absolutely pleased with the service i…
Absolutely pleased with the service i received from chris at Warrington van monster. 2 hours from start to finish and I even drove away in my new car! Fantastic customer service and care for him.
December 19, 2025
Unprompted review
Reply from Van Monster
Hi Julie, thank you for your lovely review, I will pass your positive comments to the team and we hope to see you again in the future!
Had a genuine and wonderful interaction…
Had a genuine and wonderful interaction with van monster in dartford Rory Barber was soo helpful, finding me the right van with the spec I needed and even got the van moved closer to London it was all the way in Leeds, and when I got to dartford the van was immaculate clean serviced and mot’d gave me the whole history of the van and his college Lucy chambers was amazing she got me insurance to drive away and helped me out with the paperwork, and the mechanic I wish I remembered his name, came and showed me everything was in order and what I needed to keep my eyes on as the miles go up, honestly I will never go to a different dealership ever again.
December 19, 2025
Unprompted review
Reply from Van Monster
Good morning, thank you for leaving us such a wonderful review! It was our pleasure helping you with your purchase!
Very pleased with my experience at van…
Very pleased with my experience at van monster! Friendly staff and great service. Fred was very helpful and explained everything thoroughly
December 19, 2025
Unprompted review
Reply from Van Monster
Hi Taylor. Thank you for your review, we are so happy you had a great experience!
First class experience
Went in to van monster and spoke to Brian on the Friday and we were out on the road in a new van on the Monday. Quick and easy sale. Would highly recommend.
December 22, 2025
Unprompted review
Reply from Van Monster
Good afternoon, thank you for taking the time to leave such a lovely review. I will pass your comments to the team!
Fantastic service
The entire purchasing process was seamless, transparent, and professional from start to finish, thanks to Chris Kershaw. The vehicle was exactly as described and drives like a dream. If you're looking for a quality van and excellent customer service, I highly recommend this dealership!
December 12, 2025
Unprompted review
Reply from Van Monster
Hi Milan. Thank you for your kind words. I will pass your comments to the team.
Great experience
I can only praise Mike and the team at Van Monster, Mike made me feel comfortable buying the van and was a true professional throughout the transaction.
If you need a van go see Mike and the team at Van Monster, you won’t regret it.
December 15, 2025
Unprompted review
Reply from Van Monster
Hi Paul, thank you for such a positive review, we truly appreciate it when we receive such lovely words! We hope to see you again in the future!
Fantastic customer service
Fantastic customer service. Rory provided all information required on purchase and collection. Highly recommended.
December 11, 2025
Unprompted review
Reply from Van Monster
Good morning Josephine, thank you for taking the time to leave such a lovely review. I will pass your comments to the team.
Very fast and easy process
Very fast and easy process. Mark was great
December 10, 2025
Unprompted review
Reply from Van Monster
Hi Dan, thank you for your kind words, we hope to see you again in the future.
Hastle free purchase
Gregg was spot on at Leicester branch , told me all I needed to know , hassle free purchase. Thanks
December 13, 2025
Unprompted review
Reply from Van Monster
Hi Ian. We are so grateful for your kind review!
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