Took van back for the second time now was promised passenger door was realigned now worse than it it was before disscused poor paint work carried out still some bits wasnt put right as disscussed wit... See more
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See what reviewers are saying
From the beginning to the end, Anan and the rest of his team, including Zsolt and Darren were excellent. The finance team at Oodle that sorted the finances out were top class! The communication and th... See more
Company replied
Recently purchased some new vans and have to say from start to finish this was an incredibly pleasant experience with the staff not being pushy plus HUGE stocks of many different vans that was perfect... See more
Company replied
Super impressed by Vanwise. Easy process to buy from start to finish, very knowledgeable staff, van was a great price, super friendly guys and they actually went over and above to collect us from the... See more
Company replied
Company details
Written by the company
We want to make it easier than ever to seek out the vehicle you want - you can search for, find, buy, and even finance your next used vehicle online. Our website features our current vehicle selection of panel vans, minibusses, pick-ups, and tipper vans - all available at a great price. We make sure of this by getting the best deal when we buy a van, and pass the saving on to you. Every used vehicle undergoes a 128-point mechanical inspection by an independent AA technician before making it to our showroom floor. What's more - they come with a three month AA warranty, with the option to extend this for further three years.
Contact info
Vanwise, London Road, CM179AN, Harlow, United Kingdom
- 01279216261
- contact@vanwise.com
- vanwisegroup.com
4.5
Excellent
253 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took van back for the second time now…
Took van back for the second time now was promised passenger door was realigned now worse than it it was before disscused poor paint work carried out still some bits wasnt put right as disscussed with Ben , dents which were told would be sorted only 1 done wind mirror still crunching again would be addressed arranged to pick up van at 8am no one turned up till 8.30 really poor service
June 15, 2026
Unprompted review
Reply from Vanwise
Hello Paul Richardson,
Thank you for sharing this further update. We are sorry to hear that the issues with your vehicle and the communication you expected have not been resolved to your satisfaction.
Our management team is committed to finding a solution and ensuring the concerns you’ve raised are properly addressed.
A member of our management team will reach out to you directly to discuss the next steps and work toward a fair and practical resolution.
Kind Regards,
Vanwise Team
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Alex’s service was outstanding…
Alex’s service was outstanding throughout the process.
Very friendly and helpful. The atmosphere was great.
May 19, 2026
Unprompted review
Reply from Vanwise
Hello Yusuf Badarudeen,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
Brilliant service from the lovely Alex…
Brilliant service from the lovely Alex on reception. Couldn’t Ask for better service
April 28, 2026
Unprompted review
Reply from Vanwise
Hello Mr Lacey,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
Found enrika at vanwise extremely…
Found enrika at vanwise extremely helpful. Would recommend to anyone
February 13, 2026
Unprompted review
Reply from Vanwise
Hello John,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
Enrika was quick and efficient with…
Enrika was quick and efficient with handover. Irfan was great with finding us a van
January 30, 2026
Unprompted review
Reply from Vanwise
Hello Paul Smart,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new van, and drive safely!
Best Wishes,
Vanwise Team
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Great experience with Vanwise company
Great experience with Vanwise company. I purchased multiple commercial vehicles and everything went very well.
Special thanks to Irfan and Enrica for excellent communication, responsiveness, and overall professionalism. The whole process was smooth and well-organized.
Highly recommended!!!
January 23, 2026
Unprompted review
Reply from Vanwise
Hello Vaidas Gruzdys,
Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.
Enjoy your new vehicles, and drive safely!
Best Wishes,
Vanwise Team
Enrika was extremely helpful and…
Enrika was extremely helpful and attentive
December 8, 2025
Unprompted review
Reply from Vanwise
Hello Jason,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new van, and drive safely!
Best Wishes,
Vanwise Team
Great experience
Amazing, smooth and speedy transaction by Enrika!
December 5, 2025
Unprompted review
Reply from Vanwise
Hello A.A,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new van, and drive safely!
Best Wishes,
Vanwise Team
I’ve just brought two vans from this…
I’ve just brought two vans from this dealer and the process was seamless. Can’t rate them more highly but especially Irfan and Alex who dealt with the sales of the vans. Personable and efficient service and I would highly recommend.
November 29, 2025
Unprompted review
Reply from Vanwise
Hello, Alex Tyler,
Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.
Enjoy your new vans, and drive safely!
Best Wishes,
Vanwise Team
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Great service and easy to deal with
We found VanWise online and approached them regarding a Toyota Hilux they were selling. They were not at all pushy and welcomed us to view it at their Harlow premises. They were friendly on arrival and we had a free coffee and a test drive. The truck met our needs and we bought it and Irfan arranged to deliver it for free the following week. Delivery was as planned but the truck unfortunately turned out to not be as expected. Ben the manager stepped in and offered us a refund or a replacement vehicle. They really looked after us and we now have a truck that meets our needs. Great service all round from Ben, Irfan and Alex.
November 19, 2025
Unprompted review
Reply from Vanwise
Hello, Lyn Bryant-Nichols,
Thank you for your kind words! We truly appreciate your patience throughout the process of finding the right vehicle. It’s wonderful to hear that our team was able to support you effectively.
If you have any more questions or need further assistance, please feel free to reach out.
Enjoy your new Toyota, and drive safely!
Best Wishes,
Vanwise Team
Excellent service from start to finish…
Excellent service from start to finish thank you Alex for all you help
November 10, 2025
Unprompted review
Reply from Vanwise
Hello Adrian Folbigg,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
Had a wonderful experience with Vanwise…
Had a wonderful experience with Vanwise and the service provided by Enrika and Irfan
October 31, 2025
Unprompted review
Reply from Vanwise
Hello Jay Righelato,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
Enrika was helpful and fast with all…
Enrika was helpful and fast with all paperwork would definitely recommend
August 23, 2025
Unprompted review
Reply from Vanwise
Hello Connor,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
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Fantastic service from start to finish
Fantastic service from start to finish. Recommend 100% and great prices.
August 2, 2025
Unprompted review
Reply from Vanwise
Hello James,
Thank you very much for taking the time to share your thoughts and provide feedback.
Enjoy your new vehicle, and drive safely!
Best Wishes,
Vanwise Team
Second van from vanwise would’nt go…
Second van from vanwise would’nt go any were else !
July 16, 2025
Unprompted review
Reply from Vanwise
Hello Gary,
Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.
Enjoy your new van, and drive safely!
Best Wishes,
Vanwise Team
Do not trust this company Vanwise
Do not trust this company Vanwise
I purchased a vehicle from this company.The next day I was having problem they was a persistent burning smell coming from the Van. I tried to return the Van the next day and they refused to take the vehicle back for a refund, I have now referred my case to the motor trade ombudsman, who have tried to contact this business. And they haven't responded at all. I didn't complain to the finance company which the finance company tried to get in contact with vanwise and they are not responding.
This company are a scam, they will sell you dodgy, vehicles and not respond to any complaints.
November 27, 2024
Unprompted review
Very friendly and very helpful
Very friendly and very helpful, especially Kelly and Irfan.
I highly recommend this dealer.
April 22, 2025
Unprompted review
Reply from Vanwise
Hello, Daniel Cocora,
Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.
Enjoy your new van, and drive safely!
Best Wishes,
Vanwise Team
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Kelly was very helpful
Kelly was very helpful . The whole process was quick and easy took the van away the same day .
April 18, 2025
Unprompted review
Reply from Vanwise
Hello Colin,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
It was a pleasure dealing with Kelly…
It was a pleasure dealing with Kelly and Irfan. They were both professional and really helpful throughout the whole process. We're really happy with the van that we purchased and wouldn't hesitate to buy from Vanwise again
April 2, 2025
Unprompted review
Reply from Vanwise
Hello Will McLaughlin,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
The staff were very welcoming
The staff were very welcoming and helpful. Irfan was very helpful and Enrika had a welcoming smile. Great experience.
March 29, 2025
Unprompted review
Reply from Vanwise
Hello Paul,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
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