Took van back for the second time now was promised passenger door was realigned now worse than it it was before disscused poor paint work carried out still some bits wasnt put right as disscussed wit... See more
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See what reviewers are saying
From the beginning to the end, Anan and the rest of his team, including Zsolt and Darren were excellent. The finance team at Oodle that sorted the finances out were top class! The communication and th... See more
Company replied
Recently purchased some new vans and have to say from start to finish this was an incredibly pleasant experience with the staff not being pushy plus HUGE stocks of many different vans that was perfect... See more
Company replied
Super impressed by Vanwise. Easy process to buy from start to finish, very knowledgeable staff, van was a great price, super friendly guys and they actually went over and above to collect us from the... See more
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Company details
Written by the company
We want to make it easier than ever to seek out the vehicle you want - you can search for, find, buy, and even finance your next used vehicle online. Our website features our current vehicle selection of panel vans, minibusses, pick-ups, and tipper vans - all available at a great price. We make sure of this by getting the best deal when we buy a van, and pass the saving on to you. Every used vehicle undergoes a 128-point mechanical inspection by an independent AA technician before making it to our showroom floor. What's more - they come with a three month AA warranty, with the option to extend this for further three years.
Contact info
Vanwise, London Road, CM179AN, Harlow, United Kingdom
- 01279216261
- contact@vanwise.com
- vanwisegroup.com
4.5
Excellent
253 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Irfan and Kelly were both terrific at…
Irfan and Kelly were both terrific at creating a great purchase process for us, cant recommend them highly enough and the team at Vanwise!
They both went the extra mile to arrange the extras which we wanted on the new van.
This is the second vehicle we have purchased from Vanwise.
December 8, 2023
Unprompted review
Reply from Vanwise
Hello Bhupendra,
Thank you for choosing us, and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
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Excellent service from Irfan and kelly
Excellent service from Irfan and kelly. They managed to get me the best finance rate available and delivered a great van a great price. Will definitely use again
November 21, 2023
Unprompted review
Reply from Vanwise
Hello Jack Pattison,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Great service.
November 11, 2023
Unprompted review
Reply from Vanwise
Hello Keith,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Super impressed by Vanwise
Super impressed by Vanwise. Easy process to buy from start to finish, very knowledgeable staff, van was a great price, super friendly guys and they actually went over and above to collect us from the airport on collection day. In particular Naz and Jakob have made the whole process stress free and enjoyable keeping me updated at all stages throughout. Highly recommend buying a van from these guys.
November 4, 2023
Unprompted review
Reply from Vanwise
Hello Fee Wares,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Vanwise is the place to go for your electric van
Darren and Kelly at Vanwise were absolutely fantastic, customer service is excellent, and they were a breath of fresh air in there approach to sales, no hard sell, nothing was too much and the whole process was seamless, a big thank you to Darren and his team at Vanwise.....
October 5, 2023
Unprompted review
Reply from Vanwise
Hello,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
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Just purchased my second van from these…
Just purchased my second van from these guys ! All the team were great from start to finish ! Special mention for Kelly and Irfan who both went the extra mile
September 26, 2023
Unprompted review
Reply from Vanwise
Hello Alan,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Reply from Vanwise
Hello Cosmin,
Thank you for choosing us and thank you for your valuable feedback. Drive safely!
Best Wishes,
Vanwise Team
Came in to day to buy a van and took it…
Came in to day to buy a van and took it the same day . Kelly was very helpful along with arfan 👍
September 15, 2023
Unprompted review
Reply from Vanwise
Hello Dan,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Great Dealership
Great Dealership, was dealing with Kelly very helpful and diligent would highly recommend for a new vehicle
September 6, 2023
Unprompted review
Reply from Vanwise
Hello Carmel,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
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Really helpful and quick service from…
Really helpful and quick service from Kelly and Irfan. Would use their service again every time! Thank for your help.
September 4, 2023
Unprompted review
Reply from Vanwise
Hello Chris,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Great Service
Really professional team at VanWise, Lauren and Irfan were brilliant and got us sorted with a car (not van) really quickly at the last minute. Couldn't recommend enough
August 6, 2023
Unprompted review
Reply from Vanwise
Hello Matt,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Lauren Jarvis
Lauren made this sale so easy very nice woman very thorough and easy to work with
August 14, 2023
Unprompted review
Reply from Vanwise
Hello Clinton,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Lauren was extremely helpful
August 5, 2023
Unprompted review
Reply from Vanwise
Hello Kim,
Thank you for choosing us and thank you for your valuable feedback. Drive safely!
Best Wishes,
Vanwise Team
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Very knowledgeable no pressure and a…
Very knowledgeable no pressure and a top service all round. Professional to a tee and did everything they said they would do
Well done
July 22, 2023
Unprompted review
Reply from Vanwise
Hello Will,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Great service from start to finish
Great service from start to finish. Kelly and Irfan made the purchase of my new van simple and straightforward. Will use again in the future.
July 29, 2023
Unprompted review
Reply from Vanwise
Hello Malcolm,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Great friendly staff
Great friendly staff, easy purchase and great part ex and price
July 29, 2023
Unprompted review
Reply from Vanwise
Hello Nick Mansi,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Paul Lauren and irfan were fantastic
Paul Lauren and irfan were fantastic. Really went out of their way to look after us and make sure we had the best experiance
July 24, 2023
Unprompted review
Reply from Vanwise
Hello,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
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Wow! What a Service!!!
Wow! What a Service!
On Sunday, 16th July I was perusing the AA used car web site for a replacement of my old vehicle. I saw a Fiesta, a year younger than my old one with only 51000 miles on the mileometer. I promptly emailed and enquired of Vanwise in Harlow if the car was still for sale. I received an immediate return email saying yes.
This was followed by a phone call from Naz asking if I would like him to email over all the relevant information on the vehicle. I said yes and it was sent to me forthwith. I read through the documents and spoke to Naz again saying that I was very interested in the car. His colleague, Paul, made me an online video of the car and sent it over to me. I made an appointment to view the vehicle next day, Monday,
On the Monday morning I was unable to get to Harlow and I rang the showroom and asked if I could book a delivery to view at my home in Dunmow. The answer was yes so I duly paid the fee. At midday a very nice young lady, Lauren, a sales person at Vanwise, arrived with the car for my viewing we went thoroughly over the car. Lauren was extremely professional pointing out the various features. I opted for Lauren to drive me back to Harlow showroom in order to purchase the car. In the meantime I had arranged my possible new insurance cover with the AA and if going to buy would be all set to drive away from the showroom. By the time we had driven there I had decided to buy.
We did all the paperwork, tax, C5 transfer, phoned my insurer and said yes to cover with immediate effect, paid the money and was ready to drive away!
What a superbly efficient experience Thanks to Naz, Lauren and Paul at Vanwise, Harlow. Five stars very well deserved!!! Maria Menaldo
July 17, 2023
Unprompted review
Reply from Vanwise
Hello Maria Menaldo,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time and willingness to share your experience.
Enjoy your new car and drive safely!
Best Wishes,
Vanwise Team
Taj- most professional services and…
Taj- most professional services and delivered with a smile, always listen to what you need in a vehicle and chooses the best vehicle they have in store. Wouldn't go anywhere else to get a van
July 15, 2023
Unprompted review
Reply from Vanwise
Hello,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
Lovely people to deal with
Pleasure doing business with the vanwise guys and girls for my new van.
Lauren and Darren were more than helpful making the whole process from start to finish so simple.
Will be coming back in a few years for my next vehicle.
Thanks again
July 13, 2023
Unprompted review
Reply from Vanwise
Hello Lee Rolt,
Thank you for choosing us and thank you for your valuable feedback. We look forward to serving you in the future and providing you with an even better experience.
Best Wishes,
Vanwise Team
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