5 Stars. Been using vape club for 3 years amd everything from ordering, to buying, to shipment times has been nothing short of consistent, reliable, and speedy. They have a great (free!) automatic l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You place your order online and it arrives 24 hours later! I have had one incident where my delivery did not arrive and after waiting 4 days I contacted Vape Club to advise them. In no time a g... See more
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I’ve been using Vape Club for several years and they’ve always been excellent. They have a huge choice of products at competitive prices and I’ve always had next day delivery. What really stands ou... See more
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Only place I’d purchase any of my vaping needs. I’ve been ordering from them for a couple of years now. Deliveries are always prompt, and have only had an issue with a delivery going missing once (due... See more
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Company details
About Vape Club
Written by the company
Welcome to Vape Club. Established in 2012, we are the UK's largest online vape store offering the widest range of e-liquid and vape kits online. Discover over 5,000 e-liquids in every flavour, nicotine strength and VG/PG concentration. If you’re looking for hardware, we stock the latest and best refillable and prefilled kits, including big puff vapes. This is alongside replacement pods, coils and refills for every kit we offer.
We provide an unrivalled service to our customers, seven days a week. Place your order before 9PM on weekdays and 6PM on weekends for same-day dispatch. Spend over £20 and you’ll get free, tracked next-day UK delivery!
Our mission is to provide you with the best selection of authentic vape products at the best possible prices, with the highest level of customer service. You can reach our Customer Service team Monday through Sunday via telephone or live chat for immediate assistance, there’s also email support available too.
Contact info
27 Greenhill Crescent, Watford, Hertfordshire, WD18 8YB, Greater London, United Kingdom
- 01923479992
- info@vapeclub.co.uk
- vapeclub.co.uk
Full Range Of Vape Refills
4.9
Excellent
53K reviews
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This company invites their customers to review, whether positive or negative
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Reply from Vape Club
Hello Ross,
Getting your order to you in good time is one of our top priorities, so we're really happy to read this feedback you've left us!
Thanks for your custom and for your time.
Hopefully, we'll see you again soon!
All the best,
Eric
They use royal mail so always reliable …
They use royal mail so always reliable very good
September 7, 2026
Reply from Vape Club
Hello Kay,
Knowing how important it is to get what you need when you need it, we try to make sure we get our orders out to you in good time. Thanks so much for taking the time to review our services!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
All the best,
Eric
Great service
Great service, delivery and from the vape club I would highly recommend
September 7, 2026
Reply from Vape Club
Hi Mick,
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Eric
Easy to use website with next day…
Easy to use website with next day delivery. Perfect
September 7, 2026
Reply from Vape Club
Hello Sharon,
I'm thrilled your orders have arrived in a timely fashion, we're vapers ourselves and understand all goods need to be dispatched in a timely and efficient manner.
We look forward to assisting you in the future.
Kind regards,
Eric
Reply from Vape Club
Hello William,
Thank you for leaving such a wonderful review on our page.
This is exactly what we are trying to achieve to prove we can give the best experience possible.
We hope to see you again soon!
Kindest regards
Eric
Reply from Vape Club
Hello Tim,
All of us here at Vape Club would like to thank you for this review and for being such a great customer.
If you need anything in the future please let us know and we will be happy to help!
Many thanks,
Eric
Reply from Vape Club
Hey Jason,
Thank you for taking the time to leave a review on our page, we are thankful for the feedback!
VapeClub is set on trying to offer the best experience when online!
Kind regards,
Eric
A fantastic experience buying from this…
A fantastic experience buying from this very efficient company who dispatched my order extremely quickly. A huge choice of liquids at very reasonable prices and good offers.
I would highly recommend
September 7, 2026
Reply from Vape Club
Hello Angela,
Thank you for taking time out of your day to leave us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Eric
Reply from Vape Club
Hi Ian,
We are very happy we got your order to you promptly; it's one of the things we think can make or break an online shopping experience, so we try our best to get this right!
Thank you so much for letting us know how we're doing, it's genuinely appreciated!
All the best,
Eric
Great
Great service. Easy to order. Very fast delivery. Been using vape club for years and never had even a minor issue.
September 7, 2026
Reply from Vape Club
Hi Craig,
We would like to thank you for taking the time to leave such a thoughtful review of our service. This is very much appreciated as is your loyal custom!
Please do let us know if there is any way we can further assist - we're always happy to help.
Kind regards,
Eric
My Favourite Vape Site
This is my favourite site for almost all things vape. The service is extraordinary, placed an order on Saturday evening, received it Sunday lunchtime !
September 7, 2026
Reply from Vape Club
Hello Richard,
I'm thrilled you enjoyed the service you received, thank you for your feedback!
Our lives are made easy by having awesome customers like yourself. I'm glad we could be of assistance and as always we shall strive to continue to offer the best service possible.
If we can ever be of any assistance, you know where to find us!
Many thanks,
Eric
Ordering gd
Ordering good and amazing vaule aswell cheapest price for what i ordered
September 7, 2026
Reply from Vape Club
Hello Simon,
Thank you for your lovely words!
VapeClub is based on this very principle, to offer the best customer experience online - I am thrilled you are satisfied with the service you have received.
Happy vaping! And if you should require any further assistance please do get in touch.
Kind regards,
Eric
Great service 👌
September 7, 2026
Reply from Vape Club
Hello Matthew,
Thank you for taking time out of your day to leave us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Eric
Reply from Vape Club
Hello Sharon,
Thank you for taking time out of your day to leave our Trustpilot with such a lovely review.
We're thrilled you were happy with the service you have received and look forward to you visiting again in the future!
All the best,
Eric
Brilliant service.
As usual, 100% customer service excellence from Vape Club. My parcels were the best wrapped boxes I've received in years!
August 29, 2026
Reply from Vape Club
Hey there Phil,
Thank you for taking time out of your day to leave us a review.
We appreciate your kind words and shall strive to continue to prove our service in hopes we can continue to meet high standards!
If you ever have any questions or queries please do not hesitate to get in touch - we're here to help!
Kind regards,
Matteo
Chidozie was excellent
Chidozie was excellent. Cannot fault their service
September 12, 2026
Unprompted review
Reply from Vape Club
Hi Natasha,
Thank you for taking the time to leave a review.
We are so pleased to hear that you were happy with the service you received.
We always strive to provide excellent service.
kind regards
Chido
Never had any problems always fast…
Never had any problems always fast delivery i wouldn't use anyone eles online for vapes .easy to navigate the website too
September 12, 2026
Unprompted review
Reply from Vape Club
Thank you for taking the time to leave us feedback.
We truly appreciate your loyalty and look forward to continuing to provide you with excellent service.
kind regards
Chido
Reply from Vape Club
HI Courtney,
Thank you for taking the time to leave us a review.
We always strive to provide the best possible experience for our customers.
We look forward to assisting you again in the future
Kind regards
Chido
brilliant
very fast delivery...great communication
very good value cant fault it
thanks
September 1, 2026
Reply from Vape Club
Hi Douglas,
Thank you for taking the time to share your positive experience with us.
We're delighted to hear that you found our delivery swift and our communication excellent, along with great value.
We truly appreciate your kind words!
Kind regards,
Chido
Outer casing of vape was missing
Outer casing of vape was missing, completely inoperable
September 6, 2026
Reply from Vape Club
Hi Gavin,
We tried to contact you regarding your feedback as we are sorry to hear about the missing outer casing and inoperability of your vape.
We are actively investigating this issue to prevent future occurrences.
Please get in touch so we can resolve this matter for you.
kind regards
Chido
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