Vapekit Reviews 

130
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fast and efficient delivery service, with many orders arriving within a couple of days or even the next day. People also praise the quality of the products and the ease of the online ordering process. The service provided is frequently described as excellent, with reviewers appreciating the helpfulness and responsiveness of the staff, even when encountering issues with the ordering system. Many consumers also note the good prices and the consistent availability of items.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality of items... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

People report positive experiences with service, consistently describing it as great and excellent. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order them and within 2 days post office delivers them. I prefer these e liquids to any other make and they are cheaper if You buy in bulk.

Rated 5 out of 5 stars

Easy to order online, fast delivery, great choices for anything pertaining to vapes and jucies. Excellent service always.


Company details

  1. Vaporizer Store

Written by the company

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(130)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star experience!

Very pleased after my 1st experience with Vapekit. Fast delivery. Excellent price. I was kept informed about receipt of order, dispatch etc, will definitely be using again.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very swift resolution

Very swift resolution following a recent delivery problem. Have also had excellent service for every order placed since stopping smoking 3 years ago

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Great selection, good prices and fast delivery. Highly recommended

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't find the flavour I liked in…

I couldn't find the flavour I liked in any shops near me , and the deal I got for buying multi was good so at least I know I can order the flavour I enjoy vaping for vapekit, delivery was quick and well packed

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Have been using this company for years…

Have been using this company for years & they were really kind recently in replacing a product so I wanted to shout from the rooftops in praising them & giving them justice for the service they provide. Super fast delivery, reasonably priced & a very user friendly website!! Thank you so much guys x

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience.

The deals that are on offer are really good, and the quality of the products is great and earning points on the purchases to then use against future purchases is another really good feature.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

A REGULAR CUSTOMER

Shopping with Vapekit is always a simple and enjoyable experience
From placing the order to excellent communication right the way through to the speedy delivery, will always continue to use this 5 star Company

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Received half an order from them

Received half an order from them. One clearomiser and not a single one of the four vape liquids I ordered. No email just a half empty parcel containing half an order and a stupid note saying:

‘…sorry, but we’ve been unable to send all the products you ordered today. The missing items are listed below and these will be sent ASAP’.

Absolutely infuriating. I just cannot understand why they allowed customers to order things that they obviously didn’t have in stock and then to have the audacity to send a single clearomiser. I was like, what the hell am I going to do with that with no liquid?

Absolute tools whoever decided that this was a way to send out a customer order. Not happy at all and would advise people to order elsewhere. This has caused me a mass inconvenience and now I have to buy the vape liquid from elsewhere. No idea when or if I will receive the vape liquid from them but better to avoid and not have the stress.

September 7, 2024
Unprompted review
Vapekit logo

Reply from Vapekit

Hi Amanda

Further to our phone call just now, I'm very sorry that there was a delay with sending out your full order. As I explained, we found the e liquids had short expiry dates, so held off sending these until a new batch arrived from the supplier. I'm sorry this has inconvenienced you.

As discussed, I've created an order for an alternative flavour, and these will be sent out Royal Mail Tracked 24 on Monday so you should have them on Tuesday.

Apologies this order has not gone as smoothly as we would have liked but hopefully we have now resolved everything to your satisfaction.

Best regards

Marc
Customer Support
Vapekit.co.uk

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Fantastic product and amazing price. Easy to order the replacement tops as it shows you the items that go with each product. Very handy

July 24, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look