Vapekit Reviews 

131
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting items arrive quickly or even the next day. Many people appreciate the excellent product quality and the wide selection available, finding the items they need are always in stock. Reviewers also highlight the ease of the online ordering process and the overall value for money, frequently mentioning good prices. The service is consistently described as excellent, with staff being kind, friendly, and helpful, even when assisting with specific issues. People often report a smooth experience, indicating long-term satisfaction with their orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality of items... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Service

People report positive experiences with service, consistently describing it as great and excellent. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order them and within 2 days post office delivers them. I prefer these e liquids to any other make and they are cheaper if You buy in bulk.

Rated 5 out of 5 stars

Easy to order online, fast delivery, great choices for anything pertaining to vapes and jucies. Excellent service always.


Company details

  1. Vaporizer Store

Written by the company

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(131)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VAPEKIT - Above & Beyond I have used Vapekit for the past few…

I have used Vapekit for the past few years for all my vaping liquids & accessories because their prices have remained competitive throughout, but more importantly they only supply genuine branded products which gives me the ‘comfort factor’ I rely on knowing what I use is the real deal compared to other suppliers I have used in the past….if you get my point!!
The order process couldn’t be simpler quickly followed by order confirmation, despatch, and in most instances next day delivery
Customer service took on a whole new meaning just recently when Royal Mail ‘lost’ my delivery and I contacted Vapekit …. They answered their order enquiry helpline almost immediately followed by a confirmation email in less than an hour informing me not to worry as they would rectify the issue accordingly. This was then followed up with a phone call from one of the owners of the company to assure me a refund or replacement goods would be issued the next …….. now you show me a company that gives that level of customer service, that promptly in this day & age …… they were superb and to say I was impressed would be an understatement…you rarely see it these days……5 stars
Incidentally the delivery turned up the following day…… one of my neighbours had taken it from our front door for safekeeping while we were away

June 17, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered Snoow Tobacco Elfliq but…

I ordered Snoow Tobacco Elfliq but received Elfbull Ice
I have tried the elfbull but do not like it. £10 wasted.

June 7, 2024
Unprompted review
Vapekit logo

Reply from Vapekit

Hi George,

I'm very sorry to hear you received the wrong liquids in your order. I will check now to see if we have an open support ticket for you. If not I will create one and make sure the replacements are sent our by Royal Mail Tracked 24 today. Sincere apologies for the inconvenience caused.

Best regards
Marc
Customer Support
Vapekit.co.uk

Rated 5 out of 5 stars

Excellent service

I have used Vapekit.co.uk for my vape fluids and coils over a number of years. They have always provided a first class service, quickly dispatching orders, often the same day. Problems are swiftly dealt with, I recently had a pack of five vape coils, two did not work. I informed vapekit of the problem and they immediately sent a replacement pack.

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered methol liquid strength 3 an d…

I ordered methol liquid strength 3 an d they send me strength 6 to strong I cant cape it otherwise no other problems

June 4, 2024
Unprompted review
Vapekit logo

Reply from Vapekit

Hi Gerasimos

Further to our call the other day I'm just following up here to confirm a replacement order was created for you and the correct liquids will hopefully have already arrived. If not, they should be with you very soon.
Apologies again for the mix-up and thank you for your patience and understanding.

Thanks
Guy
Vapekit.co.uk

Rated 3 out of 5 stars

Not something that happen's often

Order was placed last Thursday, arrived Friday so was very happy, but upon opening parcel was informed that 1 flavour on my order was out of stock & would be delivered asap. One week on & it still hasn't arrived.
I appreciate things like this & out of stocks happen, but it would have been better to have received a text/call/email offering an alternative if I didn't want to wait... I would have taken the option of a replacement & tried a new brand or flavour.
It's the first time it's happened, I hope it's going to remain a rare occurrence

May 30, 2024
Unprompted review
Rated 3 out of 5 stars

I understand the need to check for age…

I understand the need to check for age but this is usually done on the door step in my experience. Also it is important to give the customer the option to proceed to not. It is not helpful to ask for age confirmation after they have paid. The delay caused me to have to buy some oil locally until my order came and this was costly.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

Stupid website won’t verify you age so…

Stupid website won’t verify you age so you can’t pay

May 26, 2024
Unprompted review
Vapekit logo

Reply from Vapekit

Hi

Thanks for taking the time to leave us a review and I'm very sorry you had difficulty verifying your age. I'm slightly confused by your comments though as our age verification system runs in the background after you place an order and wouldn't stop you paying.

As Trustpilot don't supply us with your contact details, I'm afraid I've been unable to locate a pending order using just the name name you gave. We would however be very happy to help resolve any issues for you can can normally solve age verification queries quickly using our back-up system. Please send us a message on support@vapekit.co.uk and we'll be happy to help.

Best regards
Marc
Customer Support
Vapekit.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look