While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been disappointed with some other companies, ordering and paying for items, then to be told they are not in stock , here you know straight away if they are out of stock and you can choose an alte... See more

Rated 2 out of 5 stars

I was sent none genuine parts . Coils burnt out with in the hour. Did email company not willing to help refund or send new package. This is not my 1st review my other “disappeared” after sending evi... See more

Company replied

Rated 5 out of 5 stars

I’ve used vape korner a few times now after my friend recommended them to me and I’m glad she did. The vapes always arrive on time and if there’s any issues they get dealt with immediately it’s perfec... See more

Rated 1 out of 5 stars

Never had any problems for the last 3 years. Suddenly my order didn't arrive. Allegedly +1000 parcels were held by Royal Mail and have just been released. Still no arrival. Tracking doesn't exist a... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Your premium vape store for Great Value E-Cigs, E-Liquid and Vape Accessories for your vaping needs. We're committed to our customers to ensure unparalleled customer service. We have a longstanding commitment to treat all customers the way we would like to be treated - with respect, support and kindness. Not just an online shop ! Vape Korner are not just an online shop, we have high-street stores & official distributors located around the UK where you can come and try our products. Please note: Due COVID -19 we are trying our best to ensure your order is processed as soon as possible. Please bear with us in difficult times as we fulfill your orders as there is postal delays.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Coils

I was sent none genuine parts . Coils burnt out with in the hour.
Did email company not willing to help refund or send new package. This is not my 1st review my other “disappeared” after sending evidence of my order to trust pilot.
Do your research spend wisely do not expect great customer service if anything goes wrong

August 1, 2023
Unprompted review
Vape Korner logo

Reply from Vape Korner

I am sorry that is very misleading and false accusation. Please share the details and our team will assist you for checking the authentication of the product.
Sincerely,

Rated 1 out of 5 stars

Faulty Products - terrible customer service

I order 5 vapes 3500 puffs two of them lasted 1 day and burnt out. Understandably they are from a supplier but as a company supplying the product they were no help.
I’d expected a replacement as I’m sure they can claim product back from their supplier.
Horrible customer service they advised well ‘I have consumed them anyway’ of course I have i wouldn’t have know they are faulty if I hadn’t used them.

In response to your reply in order to know that these were not working I had to use them. They have 3500 puffs and burnt out with in the first hour of use. So that’s a very pathetic reply and just shows customers what kind of service you offer. Well done for making yourselves look stupid

July 18, 2023
Unprompted review
Vape Korner logo

Reply from Vape Korner

I am sorry to hear that, as per details after consuming the product you would like it to be replaced? Please make reasonable claims.

Rated 2 out of 5 stars

4 days after paying my order is still…

4 days after paying my order is still 'processing' this is ridiculous. Nothing takes this long to process. Last time using this company.

July 11, 2023
Unprompted review
Vape Korner logo

Reply from Vape Korner

I am sorry I hope you might know that there is no shipping on week ends. For any query feel free to write to us.
Sincerely,

Rated 5 out of 5 stars

Excellent website and superb service

Hi, the website is easy to navigate even though there is a lot of merchandise. Delivery was excellent and in good time and most importantly the communication was very good. I will use you again - THANKS.

June 28, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. We appreciate it your kind words. Hope to deal with you soon.
Regards,

Rated 5 out of 5 stars

These are grate and tasty vapes vim2…

These are grate and tasty vapes vim2 has to be the tastiest i have tried 4 of us think the same only problem i had was the delivery but was sent straight away by vape korner will deffo order again thank you

June 15, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Rated 5 out of 5 stars

Easy to order online

Easy to order online, fast delivery 👌 great vape juice great taste. 👍

June 8, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Thank you.

June 8, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Rated 2 out of 5 stars

Never had an issue with this company…

Never had an issue with this company until my recent purchase I made a order of the Crystal pro max disposable vapes as it said they were in stock I’ve waiting 2 days and they still hadn’t came so I contacted them and got told they were out of stock so I had to change the flavor which I didn’t mind and they said they’d change it to express delivery and a few days later I’ve received a text to say they’ll be delivered next week my order was made the start of this week. Think after they’ve came il shop elsewhere which I’m gutted about.

Update; now I’ve received a email saying
Vape Korner recently sent you a request to update your review.

You have 2 days to respond to their request.

Note that the business may choose to flag your review for further investigation if the issue isn’t resolved.
I have the correct place I used to order all the time and getting emails like this won’t change my review

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Always shop here…..repeat customer

Always shop here for my vape juice and coils. This time an error was made and I was sent the wrong item, they were very apologetic and able to correct it within a few days and sent the correct item.

May 24, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look