Vapesale24 Reviews 64

Hello,

I have an order placed on Tuesday, 01.07 and the site seems to be unavailable for the last two days.
Is there any way i can contact the shop to see any updates on the order?
L.E: got the order finally on 10.07 but the site is still not working, no way to communicate with the seller for a status update. The site is still down
Thanks

I think this is a one man band store. Maybe a couple of people run it.. Items were shipped after 4 working days because someone was on holiday. The most frustrating part is their courier partner, GLS who don't like to keep you updated. Parcel passed on the gls, 4 days later, it's still in Croatia. Contact customer service and they copy and paste with extensive use of (!!!). Anyway, ordered my stuff on 13th of this month, it's the 23rd today and all I know is that it's in Croatia still. Customer service quite planely said that package was given to courier and now they don't care cos 'we did our job, why don't you clearly read the website before ordering'. After handing over to courier on 16th, it's only just reached Hungary today the 23rd. Someone's delivering on their bike maybe.
Just rude and given this attitude, I'm certain they would not help if there was a problem with my order. Takes far too long to have it delivered anyway.

They hide behind this 'its not us, it's the courier' excuse. Well, as a business, it's your liability for bad shipping performance, it's your reputation on the line, not the couriers. You are responsible for your reputation because you don't sell your own brand products, you resell other companies and then it is all about the delivery and service.

Would not buy from them again. Just takes too long and without status updates. Makes one antsy! Hire a new courier company, gls isn't great.

Once I got my products, everything was in order. But guys, change gls and your attitude

I recently made a purchase on vapesale24.store, and I couldn’t be more impressed! The website is user-friendly, making it easy to browse their extensive selection of vapes, e-liquids, and accessories. I was able to find exactly what I needed, and the checkout process was smooth and hassle-free.

It has been my first order with them and I had a very good experience.
I received what I ordered.
The shipping takes a bit longer than usual but everyone knows, so it's important to organize on time not to run out of stock.
Thanks

They had the infamous Yeti Frozen Watermelon in stock. Shipping might take a little bit longer but everything arrived within 10 days. Thanks!

First of all i am not a bot.

Second of all everyhting went perfect, I panicked at first since i saw that they dont ship in my country, but they ended up doing it. Ordered 4x100ml E-juices that arrived in perfect condition, order made on 20th february.

I will definently make this shop my go to, fair prices and fast delivery.

Thank you!

I just have a question. How long does it take for them to deliver? I certainly don't hate this company but the reviews scare me. I have first class how long does the delivery take? I ordered 6/02.

Good prices, but rude customer support. When package arrived leaking (not the first time), I wrote them about the problem, and instead of normal appologies I received answer that it is carrier fault and also got rude advice to go shop to another store. There were no provocations from my side, just in case I still have screenshots with all the conversation.

I want to know the difference between vapesale24.com and vapesale24.store . They sell different vapes for different prices with different stock. But are they both safe?

Good store always comes in and I like most of the flavours and brands they have. Personally never had any problems and would recommend!

Extremely disappointed with my last order from this store. I placed an order on 2024-11-06, today it is already 2024-11-20 and I still haven’t received my order. I can’t even get a clear answer when I can receive my order.
As the store assures, they sent my order, I received a notification from the transport company Pcketa, but during the delivery process something went wrong with my parcel and it was not transferred to DHL as it usually happened with previous orders, and the status changed to returned to the sender.
I contacted the live chat on the site, described the situation, and sent screenshots. But I get two answers to everything. It's your fault you didn't pick up the parcel or we will contact the delivery service.
The store wants to make the client to blame for the logistics problem on the part of the store or transport company

Sender 404 Distribution s.r.o.

Order number 289100
Cash on delivery 0.00 EUR
Name of pick up point / carrier NL DHL PP
Card payment No
Details
2024-11-07 12:47:16 We are aware of your parcel and are waiting for the sender to hand it over to us.
2024-11-07 12:47:19 The parcel has been assigned a tracking number: 3SBPB0007523254 and will soon be handed over to the carrier.
2024-11-08 16:30:21 We have successfully received the parcel for transport. DEPO Nitra
2024-11-09 04:21:08 The parcel has arrived at the depot. Praha-Štěrboholy, K Hrušovu 292/4
2024-11-09 09:32:04 You did not collect the parcel, so we will be returning it to the sender.
2024-11-11 09:10:15 The parcel has arrived at the depot. Nitra, Dolné hony 10
2024-11-12 05:05:37 We have returned the parcel back to the sender.
External courier tracking
NL DHL PP
2024-11-07 11:47:17 Shipment data uploaded
2024-11-07 11:47:18 Processed]

Best store 10/10, will order again

Very good.
Cheap prices, very good quality liquids.
The shipping could be a lot better/faster. The delivery time is different from time to time, but it's out of their hands at that point. I lost package once because of the useless courier GLS

never got my package nor my money back. no reply on email after i told them i never got the email to pick it up. why would you not send the money back if you did not deliver the package????? I want my stuff this is not normal. I will never buy a damn thing from them!!!!

Great collection of decently priced vapes.
Made an order 16-7 3am, payed by bank wire and got shipped message same day at 12.30pm. Package arrived in the Netherlands 20-7. Totally satisfied with shipping and handling. Thanks guys, keep it up!

I recomend this shop. They have a great products and very frienly support. Always answer in time and kind. I had one bad disposable vape, but I can understand that they are not giving any warranty about them as they are get them from manufacturers, and can't check them. I will order again and wish them all the best and I shop again.

Did a relatively small order just to verify the service (~50e) before buying in bulk. I wired the money immediately with the reference ID of my order as requested. Without any intermediate communication my order was cancelled. The first reaction I received after chasing contact is that they are not fortune tellers, that’s it. If someone there took the time to READ, fortune telling wouldn’t have been necessary. There are not many place the reference ID can be put when wiring money… Nonetheless, after asking the right questions from my side (expect rude and short answers from vapesale), I got the purchase approved.

There are many sites you can buy from without chasing customer ‘service’ and dealing with unhelpful and rude remarks. I’d recommend other sites before trying this one. It’s a hit or miss.

EDIT (reaction on reaction): in my Google review I added the screenshot of the ID number after I paid for the products. Accountants should read, not fortune tell. Just look up my screenshot at Google and reviews from others and see whether this reply from vapesale24 makes sense in terms of ‘bad behaving customer’ (whatever that means)

Shipping about 2 weeks, nice customer service and all products arrived and were okay, l recommend 👍🏻

Decent price, shipping was ~2 weeks.

After much consideration, I ended up ordering from this online store with a big risk. However, the risk proved futile. I ordered on 12.12 and the package was available for pickup on 20.12, so the package arrived quickly. the packaging was well packed and all the products arrived intact. I definitely recommend ordering from here.