vapesourcing.uk Reviews 384

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent pricing of products, often finding them much cheaper than alternatives and offering great value for money. Many also appreciate the quick dispatch and fast delivery, with some receiving their orders within a few days. The product quality is generally well-regarded, with a good selection of items available. However, some people were dissatisfied with aspects of the delivery service, noting delays and issues with next-day delivery options not being fulfilled. There are also concerns regarding customer service, with some reporting rude responses, slow communication, and difficulties in resolving issues or obtaining refunds. A few customers experienced problems with product quality, including faulty items and discrepancies in product descriptions, particularly regarding nicotine content.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery, great... See more

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with the products... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant delays,... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

Price

Reviewers mention positive feedback about price, with many customers praising the excellent and great prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more

Rated 4 out of 5 stars

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more

Rated 4 out of 5 stars

They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper

Rated 3 out of 5 stars

Positives: Quality of vape is very good. Dispatch was incredibly quick. Negative: Ordering on-line wasn't easy. Having recently moved house I couldn't remember if I'd changed my address with my... See more


Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.


Contact info

3.6

Average

TrustScore 3.5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(384)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Specifically ordered 2 bubbles glasses…

Specifically ordered 2 bubbles glasses for my blaze solo 2 rta and was sent 2 normal blaze solo bubble glasses when asked to return the item for a refund i was told I would have to pay the return shipping fee and was not told if I would get my original shipping fee back . I do not recommend this website

May 12, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for leaving a review for us.
We are sorry to hear you are unhappy with our return condition.
However, customer is responsible for the return shipping costs incurred due to personal reasons.
And when you first requested a return, we had already informed you that we would not be responsible for the return shipping costs.
If you require any further assitance or information, please do not hesitate to email us
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

highly recommend

Great choice of vape devices for beginners to advanced at incredible prices.Packing and dispatch very quick and orders safely packaged.definitely recommend now they have UK warehouse.

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

be wary of this company.

I ordered a Vaporesso Nano Eco plus replacement pods and the vape had a faulty tank pod and only found out by using a replacement one,

i informed their support, they requested video proof, which i provided, then nothing apart from a rate your experience email, no replacement or anything,

i do not recommend this company, they did not deliver full working goods but took and kept all the money i paid, won't be using again.

Update, Took a week to get back to me, offered £4 rebate which i thought would be put back into my bank like i paid with but they put it into their wallet tied to the store, and when i said there isn't anything i want to buy for 4 pounds, they emailed i could use it by spending more with it on their store, after this nonsense, and i wasn't given a choice anyway, then wanted me to change my review to a good one,

I wanted a replacement working Tank like i paid for and they haven't replaced it and are trying to con me, avoid is still my advice

April 30, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

I bought some items on the 13th April

I bought some items on the 13th April. They sent me wrong ones. I returned them and so far no refund, or correct items received. DON'T BUY FROM THEM!!! NOT RECOMMEND!!! Terrible customer service. Will try to redeem the money through my bank.

April 30, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

Ordered my items on the 4th April

Ordered my items on the 4th April.
No update on tracking or delivery, sent msg to see what was happening .
Only getting a couple of words answer ,saying resourcing items
Customer service is really bad .
Still waiting for my order .
Have repeatedly asked for order to be cancelled and my money refunded.
No reply to these refund request.
Will not be using this company again .
Awful service ,awful customer service .
My recommendation is to completely avoid this company

April 4, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Ordered a vape wish i had used another company …

Ordered a vape from them told it would be delivered 7 to 14 days . Got a tracking NO tried to find out where it is upto and still waiting to be dispatched that was on the 3 of April sent emails but all I get back is the tracking NO and a message it's waiting to be dispatched no help with anything it's over a month now sent email asking for money back now waiting for them to get back to me. EVERYTHING SORTED 24/4/26

March 17, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

WTF just happened here?!?!

I bought a vape device and some extra pods and I was sent two boxes of pods for a completely different device that I don't even own. Sent them an e mail reporting the situation and I'm waiting for the answer and eventual a positive outcome for this. Nevertheless it's a gross mistake because my purchase has nothing to do with what I got from them.

April 17, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 2 out of 5 stars

usually have items in a few days from…

usually have items in a few days from the UK warehouse. This one took 11 days.

March 27, 2026
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 4 out of 5 stars

Warning do not pay extra for next day…

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I have placed 15 orders and this has happened every time. I have since been contacted and explained that next day delivery is not available for small packages so upped my stars.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company.

Company cancelled my order immediately after placing it. When I asked them why they would only say (in very broken English) that some third-party company deemed me a 'financial risk' and they have issued a refund. No company - not even my bank account - has raised a flag on any of my purchases over the years so this is incredibly suspicious.

How do you expect to get any business if you just immediately call new orders 'scammers' and refuse to fulfil their order?

But, surprise surprise - no refund has landed in my account. Their customer support is completely atrocious and they do not respond to any questions.

April 14, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

This is NOT a UK company

This is NOT a UK company, they are in China. It took over a month to recieve my order. Customer service is about as usefull as a chocolate tea pot. I had actually given up and written off the order but thankfully it arrived today.

April 13, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

Scam

Ordered over a week ago and product still listed as in processing. Do not respond to chat even though in their stated hours. Scam

April 4, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

Scam

Scam, I never received the item and the customer service does not respond to a refund. Opened a dispute with my bank

March 25, 2026
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to solve your order issue
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

nothing bad to say

ordered with this company a few times! always very quick with dispatching my orders & have a wide variety to choose from. customer service are also incredibly attentive when needed.

April 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look