vapesourcing.ukReviews 

387
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the excellent prices and the wide selection of products available, often finding them cheaper than other retailers. Reviewers frequently mention fast dispatch and delivery, especially when items are shipped from the UK warehouse. The quality of the products is generally well-regarded, with many satisfied with their purchases. However, some people were dissatisfied with delivery services, citing issues with delayed or lost parcels, and instances where paid next-day delivery took much longer. There are also concerns about customer service, with some reviewers reporting rude responses, poor communication, and difficulties in getting issues resolved or refunds processed. A few other people also felt that product descriptions could be misleading, particularly regarding nicotine content, and some experienced faulty items or products that did not last as expected.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast delivery, quick shipping,... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery, with many expressing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration and... See more

Price

Consumers find prices to be positive, with many reviewers highlighting them as brilliant and excellent, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more

Rated 4 out of 5 stars

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more

Rated 4 out of 5 stars

They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper

Rated 4 out of 5 stars

It's a great product and great delivery, the flavor is nice (sweet peach) and overall great service.


Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.


Contact info

3.6

Average

TrustScore 3.5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(387)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order not received

Order not received, 4 emails sent and no reply.
Let's see if you respond to this?

February 11, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team

Rated 2 out of 5 stars

Utter Trash

So they allow you to order on their site and then tell you weeks later ,"it's out of stock" , No updates about these issues what so ever.

Support might answer you initially and then they just ignore you.

I did get a refund for a faulty item, which I said allocate to my site account wallet. When I said I didn't wish to buy anything from and I wished to have my money back , just ignored. I am sure it's illegal and against consumers rights.

So MY Money was in this wallet, when I went to purchase something else, they only allow to use a portion of My Money.

Please use other vape suppliers, your bound for disappointment 😥😞

January 30, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

Haven't received order

January 26, 2026
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team

Rated 3 out of 5 stars

Lost parcel and refund given

Parcel was lost in post and company refunded my payment.

February 5, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team

Rated 2 out of 5 stars

Avoid unless you want to wait 10days plus for your order

First the website is okay to order.
Second they make it look like you can contact them through social media like Instagram amd Facebook but they don't answer back as I've placed an order 6 days a go with paying the extra charge for a quicker delivery and still waiting for it to get delivered. Eventually I manage to contact them by email and they did not give any details other than your order is waiting for pick up by a delivery company.

January 27, 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Can you provide your order number?
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

AVOID SCAM SITE -- I orderd 8 days ago…

AVOID SCAM SITE -- I orderd 8 days ago and have received no update on my order. Only way to contact them is through submitting a contact request. Waited 24 hours and all i got was an email asking me to review the recent support I received. I have not received any support at all. Ive asked for a refund and still no response. Looks like a great cheap site but its a SCAM!!

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

23 days and still nothing.

23 days now since I placed the order. item still isn't even trackable in the uk. Very very little response from customer service and they lie about being based in the UK as their web address states Vapesourcing uk.. they aren't. they even have the outright cheek to send me a message yesterday saying just be patient ... most replies I have from them are nothing more than " its been posted" I will never use them again. I am more than happy to wait if need be for an item but at least give good customer service explaining reasons.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, order 2x hookah lit 150k puff vapes, first thoughts they was okay but then started to notice how quick the battery drops, guessing must be at higher watts, but couldn’t take it out with you as a vape really as wouldn’t last very long at all. Then next problem, the liquid capacity kept dropping dramatically fast for a so called 150k puff vape, I only was using them inbetween each other charge cycles etc, as they took hours to charge, but yeah both 150k vapes, so up to 300k puffs supposably ran out in 2-3 days tops, and considering I paid nearly £50 for 2 of these is very very disappointing, that both of them together couldn’t even out run a 6k vape on its own for me.

December 29, 2025
Rated 5 out of 5 stars

Ordered Vaporesso XROS Series Corex 3.0…

Ordered Vaporesso XROS Series Corex 3.0 Replacement Pod Cartridge (4pcs/pack) 3ml, item arrived via Royal Mail in 5 working days and tracking order was easy. This is second order placed with Vapesourcing and I will be using again, the reorder discount covered postage so price was same as local vape stores with the added bonus of getting 3ml pods and not 2ml offered by local stores for same price. The pods are of excellent quality.

January 8, 2026
Rated 5 out of 5 stars

Best online vendors

I'm not going to sugar coat my review.
I am a long standing regular customer.
My choice of vape is limited, I guess I'm fussy.
80% of the time my choice is available.
Everything is great, sometimes I feel delivery time may be slightly better but that's me being particular 😂

December 23, 2025
Rated 5 out of 5 stars

Trustworthy and never had an issue

I had ordered just a week before christmas, and as an email from them stated within 7 days it was ready for delivery.
However the delivery company had then lost my parcel, and it is only because vapesourcing started an investigation I actually then recoeved an email to say it is ready cor collecting.
I have used vapesourcing for all my yocan products and comms can be slow, but they have always helped me in the best way possible

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

The Worst!!!

Hello, I wrote to you before I am still on the reviews. I need some help with getting a refund of my 35.00 USA or get my product. I placed my order on October 30,2025 I have emailed many times and it’s on its way and they tell me to be patient, I order many items from China and never had this issue. It is now January 8,2026 and still nothing any advice would be appreciated. Thank you for reading my complaint.

October 30, 2025
Unprompted review

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