Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more
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Review summary
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Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more
They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper
It's a great product and great delivery, the flavor is nice (sweet peach) and overall great service.
Company details
Written by the company
Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.
Contact info
China
- vapesourcing.uk
3.7
Average
390 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
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Worst customer service EVER
Giving you 1 star is actually too good!! It would be more accurate to give you no stars.
Worst customer service i have ever encountered.
Absolutely terrible.
They sent me a product that will not even switch on.
After 3 weeks of emailing them and waiting 24 hours for them to reply each time, i still have not made any progress. I have provided them with about 4 different videos as evidence that the product is faulty as well as all the other info they asked me for... I have received no return address to send the item back. No refund and no replacement.
Also. These guys are posing as a UK company but they clearly are not.
UPDATE.
Eventually after a whole month I have received a replacement for the faulty item they sent me... I am very happy with the item. So it's a plus that i did not get ripped off. But it does not change the fact that the customer service is terrible. 1 month and 28 email interactions to sort out a return for a faulty item. Really???
Needless to say, I would never use this company again.
July 18, 2025
Unprompted review
Reply from vapesourcing.uk
Dear customer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Terrible service con artists
Order my item DID not recieve it , PUT WRONG ADDRESS ON MY ORDER WITH THE WRONG NAME WAS SENT MILES AWAY AND WAS TOLD BY THEM TO GO AND COLLECT IT I TOLD THEM IM DISABLED DID NOT GIVE A SHIT. TOLD THEM EITHER SEND A NEW ORDER OR ISSUE ME WITH A REFUND NOT TOTALLY IGNORING ME
August 4, 2025
Unprompted review
Reply from vapesourcing.uk
Dear customer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
No problems
No problems. Prompt dispatch and delivery and the products do as they should.
July 18, 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Worse company to order from should be 0 stars
This company have no customer service in the uk. I ordered 2 items and noticed i had not received a tracking number after days if waiting. I then attempted to contact customer support and it took 8 hours to get a reply, they told me my first item was out of order could I change the colour so I responded and it then took them another 8 hours to respond and tell me my other item was out of order. I have then replied and said just send the 1 item and refund the other item and its taken another 8 hours for a reply and my items have still not been dispatched. Its been over 7 days and my items have not even been dispatched. It says UK but most the products are coming from china with 7-14 day delivery slots and at this rate im never going to get my items. Terrible service and poor communication
July 29, 2025
Unprompted review
Reply from vapesourcing.uk
Dear customer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Excellent reliable trustworthy company…
Excellent reliable trustworthy company selling genuine authentic quality products at excellent prices great value for money just purchased vozol star 40 k cool mint and they are great highly recommended arrived quickly 💯 satisfaction 💕😀👍 great work vape sourcing
July 23, 2025
Unprompted review
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Not a good experience
My delivery took 2 weeks to arrive and when it finally did my vape started having a horrible burned state after 2 days
I have ordered many times and it was always great experience but my last 3 or 4 orders has had a minimum of 1 faulty vape
June 24, 2025
Reply from vapesourcing.uk
Dear customer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Excellent product and services very…
Excellent product and services very reliable
June 6, 2025
Unprompted review
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Good until you have an issue…
Made a few orders through Vapesourcing but after I received a faulty JNR media max vape I won’t be ordering from them again.
Sent them a video clip of the unresponsive screen and asked for a replacement but they didn’t want to know. Not a good way to do business
May 3, 2025
Unprompted review
Reply from vapesourcing.uk
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Order never arrived!
Placed an order over a month ago. Still not received it. The company are now no longer responding to any communication. Had to get a refund from my bank! Avoid at all costs!!!
May 27, 2025
Unprompted review
Reply from vapesourcing.uk
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Great company, shame about the UK ban
Love this company and the vapes we have got from them. I just wish we could keep buying them after the UK ban.
May 19, 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
no problems just a smaller inventory…
no problems just a smaller inventory with less flavours
June 2, 2025
Unprompted review
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Great vapes prices and service
Great vapes prices and service. I order regularly with these guys as iv never had any issues. 5 star 🌟
May 21, 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Hi this is very professional company I…
Hi this is very professional company I will definitely buy again thank you so much
May 20, 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Fab site for high puff count
Fab site for high puff count. Really good value, flavours are good loads to choose from. Just would like a bit more variety on the type of vapes available, like the oxbar and polar beast you can no longer get in 5 for £ bundle and we love oxbar and polar beast! But overall very good site.
June 3, 2025
Unprompted review
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Vape Sourcing fantastic
Vape Sourcing is a go to.A great variety good prices and excellent delivery.
May 19, 2025
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
I like the vapes are good quality thank…
I like the vapes are good quality thank you
May 24, 2025
Unprompted review
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
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