vapesourcing.uk Reviews 

391
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the excellent prices and the wide selection of products available, often finding them cheaper than other retailers. Reviewers frequently mention fast dispatch and delivery, especially when items are shipped from the UK warehouse. The quality of the products is generally well-regarded, with many satisfied with their purchases. However, some people were dissatisfied with delivery services, citing issues with delayed or lost parcels, and instances where paid next-day delivery took much longer. There are also concerns about customer service, with some reviewers reporting rude responses, poor communication, and difficulties in getting issues resolved or refunds processed. A few other people also felt that product descriptions could be misleading, particularly regarding nicotine content, and some experienced faulty items or products that did not last as expected.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast delivery, quick shipping,... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery, with many expressing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration and... See more

Price

Consumers find prices to be positive, with many reviewers highlighting them as brilliant and excellent, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more

Rated 4 out of 5 stars

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more

Rated 4 out of 5 stars

They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper

Rated 4 out of 5 stars

It's a great product and great delivery, the flavor is nice (sweet peach) and overall great service.


Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.


Contact info

3.7

Average

TrustScore 3.5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(391)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order fast delivery

Easy to order fast delivery

April 25, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

Spent over £50 - All out of stock!

Spent over £50, ordered all fine. Then I've been emailed to say all items I ordered are out of stock and I can either;
Wait for them to come back in stock (which they can't tell me when that will be) or order different products. (If i wanted alternative products, I would have ordered in the first place!)
No offer of a refund - so I've asked for one (but no reply).
Very sloppy - why advertise products if they're out of stock. Not just one item, but my whole bloody basket of 15 ITEMS 🤦‍♀️🤦‍♀️

May 14, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

No one order off this website I’ve been…

No one order off this website I’ve been waiting since 22 April and they’ve keep telling me it’s been sent out can’t provide me with anything other then a Royal Mail tracking which only shows they have printed a label I’ve asked many of times for a refund and they keep saying wait a while there customer service is terrible been ignoring me the last week instead of giving me a refund they pretty much give you the same automated response on there instagram the will keep delaying you then will stop answering full stop they won’t process you a refund and will make it so hard for a dispute and they will not accept it and make you wait ages they drop ship all there products from china so they don’t have anything in hand absolute joke there customer service works in gmt8+ time and it’s a uk vape website please just go shop with anyone but these people they mess up the order and won’t refund you or respond back and I order my product on the 22 April and is now 13th may amount of times I’ve begged for a refund and they just ignore it they don’t care about you or your mental health or what they are doing to it please anyone just don’t purchase anything from them

May 13, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Great site loads of vapes at great…

Great site loads of vapes at great value well done keep up the good work

May 10, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

Excellent company

Excellent company, fast delivery, good quality

April 24, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Great value for money

Great value for money. Fast delivery. Great flavours from a big range.

April 23, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 3 out of 5 stars

Website easy and smooth to purchase…

Website easy and smooth to purchase from. Delivery takes about a week. Disappointing dealing with customer service with a standard but does not fit all questionnaire. How can I take photos of a vape that does not give the stated amounted of puffs? Also requires a photo of the postage box. Therefore, I did not bother responding to it so that is down to me. I will just not bother repurchasing. Dropping 2 stars for this. I purchased 7 30,000 puff vapes that last about a week each. My AF5000 puff vape lasts me weeks on end. These vapes seem equivalent to a 600 puff vape due to the easy smooth flow even when turned downed to low settings. Can’t fault the flavour though! Had they even had the stated 20,000 puffs when on the high setting they would have been a bargain.

April 23, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

I have been using Vapesourcing for the…

I have been using Vapesourcing for the last six months without any problems. It offers speedy service and great vapes at a good price.

May 6, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Ease of purchasing

Ease of purchasing
Quality products
Value for money
Delivery is estimated at 3 days

April 30, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Great value for money

Great value for money.
Huge choice of vapes.
Very impressed

April 26, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service, when there was a problem with delivery they promptly resolved it and my order came in two days. I definitely recommend them.

April 24, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

Vape Sourcing features a…

Vape Sourcing features a well-structured and user-friendly website interface that allows customers to navigate product categories effortlessly. The homepage is intuitively designed, with clearly labelled sections for vape kits, mods, e-liquids, tanks, and accessories. Filtering options based on brand, price, and specifications further streamline the browsing experience

April 11, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 1 out of 5 stars

Can't track it so do not know where it…

Can't track it so do not know where it is or when it is coming

April 17, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Great

Great service great products fast delivery

April 10, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great products.

March 18, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 5 out of 5 stars

brillprices

brillprices , fast services and loads of choices and offers

March 21, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

Rated 4 out of 5 stars

great vape good flavour

April 4, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Excellent service

Excellent service, thanks 😊

March 21, 2025
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.

If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team

Rated 5 out of 5 stars

Why go elsewhere?

Really pleased with Vapesourcing.uk’s service. Postage took 3 days so I know now to order in good time. Loving the 2 vapes I bought, the vandy vape 30000 in frozen lemon was beautifully cold on the throat with a nice lemon taste and the Mosmo storm X 30000 was a cool pineapple. I’m a bit sceptic that the vandy has lasted long enough but it was an affordable price so I’m pretty pleased. Decided to order some more, so they must be good!

March 22, 2025
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team

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