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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often noting them as the lowest available and highlighting the significant savings. Many consumers appreciate the wide selection of products and the high quality of the items received. The ordering process is consistently described as hassle-free, and the delivery service is frequently commended for its speed and efficiency, even for international shipments. However, some customers also noted occasional issues with their orders, such as receiving an incorrect or missing item, or experiencing longer than expected delivery times. A few people mentioned problems with expired products or damaged items upon arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Product

People report positive experiences with product, often highlighting the good quality and wide selection... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight the fantastic and... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of products, including... See more

Based on these reviews

Rated 5 out of 5 stars

As I had encountered several unreliable shops selling e-cigarettes, I did some research. I asked my vaping friends about a good and honest company. There were many positive reviews about the VAPE... See more

Rated 5 out of 5 stars

The delivery time was expectable to Sweden, so within an acceptable range. All was good packaged. But remarkable was that there was one wrong item in the package. I just have send the support a messag... See more

Rated 5 out of 5 stars

I have been using VAPEVO’s services for some time now and I am really satisfied. Customer support is fast and professional, and my orders are always processed without any issues. Packages arrive well-... See more

Rated 5 out of 5 stars

Vapevo is my favorite store and I already ordered several times. Last time was a very big order and the order was processed very fast. Also very cool: If you order more, you are getting discounts and... See more


Company details

  1. Electronic Cigarette Store
  2. Electronic Spare Parts and Components Store
  3. Electronics Store

Written by the company

VAPEVO est le meilleur site e-commerce spécialisé dans la cigarette électronique (dont pod jetable) et e-liquide au meilleur prix en France et dans le monde entier. Notre mission est simple, assurer que tous les amateurs ou passionnés de la vape puissent vaper avec le plus de facilité et le moindre de coût. C'est pourquoi nous proposons la livraison gratuite sans minimum d'achat en France métropolitaine. Les clients sont récompensé à chaque fois qu'ils dépensent 1€ sur notre site grâce à notre programme de fidélité. Les cadeaux et remises sont offerts à chacune de vos commandes. En voie de devenir le nouveau favoris des vapoteurs, acheter votre cigarette électronique, pod jetable et e-liquide pas cher chez VAPEVO dès maintenant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Will definitely shop again

Great website, fast delivery. One item got mixed up, so it wasn't delivered (happens to the best of us). When i reached out to customer service (on a Friday), they already wrote back Monday, and they refunded my money the next day, so they also have excellent customer service. 10/10, will definitely use this site again.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Second time that I order from VAPEVO and everything was perfect. I’m very satisfied and I plan to order again from them.

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Dysfunctional support.

Ordered. GLS delivered my package to "neighbours" which are not even close to me. The appartament seems to be not inhabited. Visited the place several times throughout two+ weeks and left notes, no results. GLS told me to contact the company, and the company hasn't replied to any of my emails/support tickets in two weeks

January 28, 2024
Unprompted review
Rated 1 out of 5 stars

Bad aftersales support

Bad aftersales support. Doesn't answer to messages sent via their website, nor email or WhatsApp. Doesn't answer the phone too. Bad service. Cannot recommend. Sitting on a 'defect on delivery' device. Wasted money. Buy somewhere else.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Shipment to The Netherlands

I made an order from The Netherlands. Everything was excellent. Shipping time (5 days). Packaging was very good (no damages whatsoever). I will definitely order again!

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad experience.

Very bad experience.. I want to change order ....sent several mails ....tried to contact on Messenger. Nobody answer in 6 days.

January 27, 2024
Unprompted review
Rated 3 out of 5 stars

Support could be better

Vapevo send me fake products. The scratch codes came back as not authentic. Tried contacting support, but only got one response asking what was wrong. Didn't get any other reply after that, even after contacting them several times through the contact form and WhatsApp.

Update: Finally received a response via e-mail and the order has been refunded.

December 28, 2023
Unprompted review
Rated 2 out of 5 stars

No reaction from customer service

I want to return the Pod kit I ordered because it is leaking heavyly.
Tried to contact the customer service für two times with their contact form an still no reaction at all....

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Sorry but I ordered 2…

Sorry but I ordered 2 vaporizers/clearomizers for a JUSTFOG 16 and received 10 coils which I did not order. Until today I have NO FEEDBACK on my mail for correction of oder #11952 which I sent to you on the 24th of November 2023

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great

offers an impressive range of vaping products, from e-liquids to advanced mods. The website layout is user-friendly, making navigation and product selection a breeze. Prices are competitive, and they frequently offer deals and discounts.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Best online vape shop ever

Best online vape shop ever! Virtually unlimited supply, super prices, and fast shipping. What else would you want from a shop? Perfect.

September 28, 2023
Unprompted review

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