Vaping101 Reviews 2,119

Staff are always pleasant and always help

Amazing service since I stepped in. I was served by Joe and he was immediately helpful and checked everything I needed was there.

Quick and efficient, I will definitely be back for all my future vape needs

Joe is always a pleasure when I go in!! Always helpful and knows what to recommend.

I have been their customer for 5 years now. Never had an issue with any of my orders. Their e-liquids are always great value for money. Just thank you for everything

Customer support in complete denial, I’m local to Aberdeen and 3 out of the 30ish orders I’ve made were sent down to Glasgow for some reason, causing a pointless delay.

I tried to ask customer support for a way to mitigate this, they are just in denial saying all orders are sent to Glasgow MC despite me having the 30+ tracking numbers from previous orders, all of which minus the problematic few were not sent to Glasgow.

Apparently it’s possible for the majority of parcels to arrive next day despite being in Aberdeen late the night before, “getting sent 4+ hours down to Glasgow and back up” yet arriving by 1pm and the tracking mysteriously doesn’t show Glasgow anywhere…

Statistically impossible… wasn’t a huge issue but when you have customer support who won’t even recognise an issue you are better off going elsewhere, who knows how they would act if the issue was more serious.

Edit:

Some of the language used towards a paying customer that they left out of the conversation below;

“Good boy”

“ And I’d do it all again, every single time. I despise people like you.

We do not need your sorts business”

This is interesting^ as I had just inadvertently mentioned my religion after he used the lords name in vain, it’s implied that by ‘your sorts’ he is discriminating against a particular religion.

He also decided to phone my number via his personal phone, which I did not agree to so is a breach of GDPR, my phone number is now in his personal device, not on a secure server somewhere.

I submitted a SAR, he replied with laughing emojis.

To clarify i live 40 minutes away from the shop, the service I use for postage is irrelevant, the time it takes to get here is irrelevant, as you can see below I simply asked if there was a way to mitigate a few of the orders getting sent to Glasgow first, immediately he lies and tells me all orders get sent to Glasgow first (despite me having tracking from the majority of orders showing they go straight from Aberdeen to my local post office).

Ultimately the agent I spoke with is dishonest, discriminatory and snide.

Wouldn’t recommend at all, there are plenty of other alternative vape shops, even locally.

If you have a problem with this company be prepared to be called every name under the sun!

I will see what trading standards think.

FYI;

I said 30ish, it’s easy to overestimate, immediately plays the ‘liar’ card over a benign mistake.

Just received lost vape m200 retro gamer in black. Top class looks amazing. Great customer service aswell when called to query address as google inputted it incorrectly. Very happy

My monthly purchase here has always been satisfied and they always help me choose the best one!

Amazing customer service very good recommendations will definitely recommendations this shop

Excellent, best vape shop in Aberdeen

Great service from the staff great prices on fluids and as always a great range of flavours and options

Damaged Odin received. WAS sent a replacement. Then that one was faulty!?
Totally blanked by Vaping101. What happened to customer service?
Was forced to try Dovpo and luckily they DID honour the warranty and sent a new one out.

Oh, and could NOT actually delete correct order date. So Feb 25th is incorrect!

Very helpful staff! Very silly also. Best deals in the city :3

Joe was amazing so helpful and friendly thank you so much xxxo

Great service great deals. And happy to help.

Impeccable service and products, thank you! 😊

Gregg and Joe were extremely helpful and accommodating. Very knowledgeable around helping me select the right products for me. Also directed me to order online as I don’t live near Aberdeen but visit the shop every time I’m here, handy to know I can now shop online.

I purchased a lot online recently everything is always correct and packaged securely when delivered. The prices are very competitive than other online stores, as I live near Campbeltown I usually receive next day on my juices, coils, nic shots etc, main bargain was the bm40 boro device for the price very happy and works well, will be buying more things again soon when I get my next pension 😂
Thanks 101 keep up the good work.