Vaultcord Reviews 149

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service as reliable, easy to use, and well-structured, making processes fast and hassle-free. The customer service is frequently highlighted as exceptional, with many people appreciating the quick, helpful, and detailed responses from the support team. Reviewers also value the product's features, such as member restoration and verification tools, which are described as flawless and essential for server owners. However, some customers also noted a decline in service quality over time, with instances of support tickets being closed without resolution or members not being delivered. A few other people also felt that support did not help during server raids, and in some cases, backups were reported as corrupted.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as very good, reliable, and even... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as helpful, quick, and reliable.... See more

User experience

People report positive experiences with user experience, highlighting the dashboard's minimalist design,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, clear communication,... See more

Product

Users describe positive interactions with the product, with many stating it is solid, useful, and very good.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mainly use Vaultcord to restore Discord members who previously verified through my bot, and it performs that role very well. The system reliably saves verified users and allows them to be re-added... See more

Rated 5 out of 5 stars

Very nice, been using them for a while. The thing I love about them is their support is very good, they have like 5 support members and respond very quickly, usually in minutes, and they will alw... See more

Company replied

Rated 5 out of 5 stars

I've been using VaultCord for a while now, and I’m really impressed with how smooth and reliable their services are. Setting up backups and restoring members is super easy, and their verification tool... See more

Rated 5 out of 5 stars

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more


Company details

  1. #102 of 349 best companies in Software Company
  2. #2 of 11 best companies in Computer Security Service
  3. #2 of 4 best companies in Data Recovery Service
  4. #6 of 14 best companies in Security Service

Written by the company

Discord recovery application. Restore your Discord server members, messages, and settings.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

ud only instant response W support W…

ud only instant response W support W pricing

October 14, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Mr. Schnieder,

Thank you for taking the time to make a review. If you have any feature suggestions let us know at https://vaultcord.com/discord

Best Regards.

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Rated 5 out of 5 stars

Fast and helpful support.

September 23, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Zywho,

Thank you for taking the time to leave a review, we appreciate your contribution.

Best Regards.

Rated 5 out of 5 stars

nice owner and helpful support team

nice owner and helpful support team, also great features that are just much better than other services in this field (restorecord *cough cough*) I like the feature where it literally sets up the bot for you automatically without you having to do anything i found that very innovative

September 11, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

ZoZ, we appreciate your review! Glad to hear you find the new features useful. If you ever have any feedback for us, please let us know via e-mail abuse@vaultcord.com

Best Regards.

Rated 1 out of 5 stars

Very bad service

September 10, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Please elaborate on your experience. More details would help everyone. Feel free to email us at abuse@vaultcord.com. We wanted to remind you that VaultCord has 4X the number of features as the trailing Discord backup bots. Our average response time is 3 minutes for customer support https://dash.vaultcord.com/discord-support

Best Regards.

Rated 5 out of 5 stars

Mak was a good admin

Mak was a good admin! he helped me delete a corrupted bot, in my server, and response fast!,

thats why i rated mak for 5 stars!
a very cool admin!

September 4, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Selcia very much for posting a review. Make sure you create your bot on an alt account and follow these steps! https://docs.vaultcord.com/misc/security have a good day 🙂

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Rated 5 out of 5 stars

Great customer service

Great customer service, life saving tool for huge servers and good pricing. 10/10 would buy again!

August 29, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Nicolas, thank you for leaving a review. We appreciate you taking your time 👍

Rated 5 out of 5 stars

great and fast service

great and fast service, automatic payment and went smooth

July 31, 2024
Vaultcord logo

Reply from Vaultcord

Thank you for your kind words, if you ever have any questions/feedback, please see Telegram https://t.me/vltcord

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Rated 5 out of 5 stars

Fast Support!

Fast Support!! It Works good!

July 9, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you sebulba for your kind review, we appreciate you taking the time :)

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Rated 5 out of 5 stars

Awesome Experience

The new UI is awesome. Prices are reasonable and overall vaultcord works well. It was super easy to setup in a pinch when I needed it. I also love that they do not sell ips unlike competitors like restorecord.

July 3, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Brett for writing such a nice review, we think you will be excited for new update in a few days 😊

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