Vaultcord Reviews 148

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service as reliable, easy to use, and well-structured, making processes fast and hassle-free. The customer service is frequently highlighted as exceptional, with many people appreciating the quick, helpful, and detailed responses from the support team. Reviewers also value the product's features, such as member restoration and verification tools, which are described as flawless and essential for server owners. However, some customers also noted a decline in service quality over time, with instances of support tickets being closed without resolution or members not being delivered. A few other people also felt that support did not help during server raids, and in some cases, backups were reported as corrupted.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as very good, reliable, and even... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as helpful, quick, and reliable.... See more

User experience

People report positive experiences with user experience, highlighting the dashboard's minimalist design,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, clear communication,... See more

Product

Users describe positive interactions with the product, with many stating it is solid, useful, and very good.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mainly use Vaultcord to restore Discord members who previously verified through my bot, and it performs that role very well. The system reliably saves verified users and allows them to be re-added... See more

Rated 5 out of 5 stars

Very nice, been using them for a while. The thing I love about them is their support is very good, they have like 5 support members and respond very quickly, usually in minutes, and they will alw... See more

Company replied

Rated 5 out of 5 stars

I've been using VaultCord for a while now, and I’m really impressed with how smooth and reliable their services are. Setting up backups and restoring members is super easy, and their verification tool... See more

Rated 5 out of 5 stars

I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more


Company details

  1. #103 of 348 best companies in Software Company
  2. #2 of 11 best companies in Computer Security Service
  3. #2 of 4 best companies in Data Recovery Service
  4. #6 of 14 best companies in Security Service

Written by the company

Discord recovery application. Restore your Discord server members, messages, and settings.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Greate

Greate, much customizable then other competitiors, and this is made my mak, he has such good record in past, i love him and his team.

June 23, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you Musa for taking time to write this review, we appreciate you 💪

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Rated 5 out of 5 stars

love ya vaultcord

June 11, 2024
Vaultcord logo

Reply from Vaultcord

Love you too 😍 If you ever need help, please DM **VaultCord Support** bot in our Discord https://vaultcord.com/discord

Rated 5 out of 5 stars

needed help with my server and they…

needed help with my server and they helped me very fast response

June 20, 2024
Unprompted review
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Reply from Vaultcord

Thank you Mr. Dude for your kind words, we appreciate you taking your time to write this ☑️

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Rated 5 out of 5 stars

very good

good and very helpful

June 13, 2024
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Reply from Vaultcord

Thank you so much tqpy for taking time out of your day to write this <3

Rated 5 out of 5 stars

Updated Experience

Edited: I was contacted back by Vaultcord, and the whole thing was indeed a misunderstanding. I was able to work out a refund, and the support was very kind and understanding as well about the situation!
--
I just bought a premium one month plan and then when I tried to watch the tutorial videos many times over, my server never backed up. I waited and tried many times over and still nothing happened at all. I joined the Vaultcord support discord and tried to contact through the support bot. It was not accepting any DMs. I went to ask in the general chat if I can have some help because I couldn't message the support. I decided to email them directly with the attached email provided in their contacts.

June 13, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

There has been a misunderstanding, we did not ban you from our Discord. This is probably related to us getting a new Discord server. Please join our new one https://vaultcord.com/discord and DM message us

Rated 5 out of 5 stars

Best Service Ever (i tried a lot of similiar) Support quality on TOP ⭐

Owner helped me directly with my issue. Best Discord backup system ever, i transferred from Restorecord to this and im highly satisfied till now everything worked without bugs or errors while with rc i had some issues at setup. I highly suggest Vaultcord to everyone best service you could get.

June 14, 2024
Unprompted review
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Reply from Vaultcord

Thank you Flixer for taking time out of your day to write this, we appreciate you 🙌

Rated 5 out of 5 stars

Better than the rest

Had and one month premium plan, now have upgraded to a yearly one, such high quality website and service, I prefer over competitors such as restore cord and they don’t steal ips 🫶

June 10, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Thank you for taking the time to leave a review, have a great rest of your day :)

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Rated 5 out of 5 stars

trusted service

trusted service ive been using it the last month without any problem and the support is great they helped me in every step to move from those scammers RC + VaultCord has trusted owner which u can trust ur members with thanks!

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

best verify system for discord

got premium, vc is quick, cheap and very useful

April 23, 2024
Vaultcord logo

Reply from Vaultcord

Thank you Daniel for supporting us! Glad we could deliver a good product for you

Best Regards.

Rated 1 out of 5 stars

Owner closed my support and refused to…

Owner closed my support and refused to help due to the lack of laziness. Not recommended.

April 11, 2024
Unprompted review
Vaultcord logo

Reply from Vaultcord

Hi,

Unfortunately, your review is not coherent and doesn't add up. If someone was lacking the laziness trait, they would be hard working.

We haven't denied service to anyone. Haven't found the need to since the government isn't telling us we must remove anyone yet. We also can't find any support interactions with a user in Iceland.
This reviewer's blank profile and only 1 review indicates a fake review pattern. Especially since the only upvotes to this post are other blank profiles with zero activity.

Best Regards.

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Rated 5 out of 5 stars

best member restore service

really nice member restore service for discord, much better than restorecord for several reasons, including the customization and freedom to do things such as having a custom designed verify page on a custom domain and also selecting what you want to see. the prices are really nicely priced and overall this is a great software.

December 10, 2023
Vaultcord logo

Reply from Vaultcord

Thank you for taking the time to leave a review! We greatly appreciate it. https://vaultcord.canny.io if you ever want to suggest something or report a bug

Rated 5 out of 5 stars

better than restorecord

Really love vaultcord. Its cheap, easy to setup and there are guides for everything.
In my opinion better than restorecord.
Big love to the team

February 10, 2024
Vaultcord logo

Reply from Vaultcord

Thank you so much for taking the time to leave a review!

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