Excellent customer service from the helpful team at Vegan Toys when I lost the charger to my favourite banana. A replacement one was sent straight away... phew! The toys are well made, fairly priced a... See more
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See what reviewers are saying
I purchased an item with next day delivery as I am visiting the UK, and need it before I leave. The item hasn't arrived several days later, and there is no response to my email anquiry. They appear... See more
Company replied
I had a great experience! The item shipped out quickly, and got here fast. The product itself is high quality and feels great, and it comes extremely well packaged. When I was having trouble with trac... See more
The products are great quality, and great fun! The packaging was discreet with no hint of the goodies inside. Dispatch and delivery were nice and quick. The only reason I haven't given a 5 star rating... See more
The Fern
Ordered the FERN , G spot Toy for my Girlfriend.
It’s amazing 🤩
Thanks for your service.
March 22, 2025
Unprompted review
Unreal!
Unreal! I got the aubergine toys for my mates for galentines Day and we adored them! They’re perfect for hiding in your bag. They’re such a fun design too! Very happy
February 1, 2025
Unprompted review
Excellent service despite these reviews
Having ordered some Crystal yoni eggs from another company that never arrived and would not reply to emails I decided to do my research before ordering from a different company. I was worried about some of the reviews and I reached out to the company before ordering to ensure that at least if there were any issues that I would at least get a reply from customer service. They replied immediately and I received an email back from Jake. Seemingly reassured by this I placed my order. The items arrived intact a few days later and are of excellent quality. I’ve not used them as yet so I can’t comment on the durability but they seem to be high quality items and I am extremely happy by the customer service I received, the quick delivery and the way the items were packaged safely ( Royal Mail dropped them through my letterbox and they still managed the journey!).
February 1, 2025
Unprompted review
Love this brand!
I love the banana peel, literally the best vibrator out there, all my friends love it too. Such a fun concept and really funny gift ideas for veggie lovers
December 10, 2024
Unprompted review
Great quality selection of crystals and…
Great quality selection of crystals and helpful customer service.
January 9, 2025
Unprompted review
Placed my order 3 days ago and it came…
Placed my order 3 days ago and it came yesterday and my oh my was I excited when it arrived, it felt more than perfect when I tested it out and the free lube was such a cheeky bonus will deffo be purchasing the chili next 🥵 🔥
January 27, 2025
Unprompted review
I did not get the item
I did not get the item, and they don't answer my e-mail. It's a scam.
update:
I have written the details to the given e-mail, but i didn't get answer yet. (Yes, i have checked th spam folder.)
December 5, 2024
Unprompted review
Reply from vegantoys
Dear Betti,
Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had. We take your concerns very seriously and want to assure you that we are not a scam—our priority is to deliver high-quality products and excellent customer service to all our customers.
We’re sorry to hear that you haven’t received your order or been able to reach us via email. It’s possible that our previous responses may have ended up in your spam or junk folder, but we’d like to resolve this for you immediately. Please contact us at jake@vegantoys.co.uk with your order number, and we’ll investigate this as a priority.
If your item is delayed due to shipping issues, we will track it and provide an update. If it was lost in transit, we’ll arrange for a replacement or a full refund, whichever you prefer.
Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this.
No communication, missing item
I purchased an item with next day delivery as I am visiting the UK, and need it before I leave.
The item hasn't arrived several days later, and there is no response to my email anquiry. They appear not to be contactable by phone.
October 29, 2024
Unprompted review
Reply from vegantoys
Dear Fiona,
Thank you for your feedback, and we deeply apologize for any inconvenience you’ve experienced. We completely understand how frustrating this situation must be.
Upon reviewing your order details, it appears that 1st Class delivery was selected, not Next Day delivery. While 1st Class typically arrives quickly, it is not guaranteed for next-day delivery, and we regret any confusion this may have caused.
We are also sorry to hear about the lack of communication on our part. Please rest assured that we are working to improve our response times and processes. If you could kindly reach out to us again at jake@vegantoys.co.uk with your order number, we will prioritize resolving this issue, whether it’s tracking your item, reshipping it, or issuing a refund.
We truly appreciate your patience and understanding while we work to make things right.
Warm regards,Jake
Fruity Eco Fun
Excellent customer service from the helpful team at Vegan Toys when I lost the charger to my favourite banana. A replacement one was sent straight away... phew! The toys are well made, fairly priced and have tongue-in-cheek factor with their various fruit & veg shapes. Vibrating or as glass toys, they all come in gift boxes, are non-gendered fun, and I like the idea of supporting a creative small UK business. Well done Vegan Toys!
June 21, 2021
Unprompted review
I love the Eggplant
May 6, 2021
Unprompted review
My favourite sex toy store
Amazing sex toys!! Since I bought my first one from vegantoys, I haven’t bought anywhere else. Good quality products and the variety of fruit/veg toys makes it so much more fun!
Customer service was very good and my orders arrived quickly.
April 29, 2021
Unprompted review
Very high quality and amazing service
Very high quality and amazing service! Will definitely go through vegantoys again :)
April 29, 2021
Unprompted review
Broken
Item was poorly wrapped and therefore came to me in many small pieces. Reached out to the store and haven’t received any answer/ refunds for my item.
March 21, 2021
Good product, room for improvement regarding communication
It would be preferable if the company name wasn't printed on the label.
I sent an email a couple of months ago about a product but haven't had a reply.
The product that I bought it good quality, well-designed and nicely packaged.
March 21, 2021
Great customer service
I sadly haven't used any toys as I purchased some and returned them shortly after given that they didn't have flaired bases. It would be great if you brought out products with flaired bases.
March 21, 2021
Allthough my package was lost and we…
Although my package was lost and we never got to enjoy the vegantoy, the shop was very professional and returned our money immidiatelly.
The only sad thing is that a sex toy has ended up to someone random, propably without knowing what is it!
February 26, 2021
Perfect Size!
I got the rose quartz yoni wand and thought it was the perfect size for me!
February 22, 2021
Pink Nessie
I got pink Nessie cause the other stuff I wanted was OOS. It heats up in two minutes (get uncomfortably hot) and is just not the best vibrator I've ever had. Wouldn't buy again, but could try other product from the brand.
February 20, 2021
Powerful
Powerful! Nice packaging, good variation of settings and nice looking product. Will buy more
February 20, 2021
It’s appealing 🍌
It’s great, I really enjoy it 🍌
But I think it would be better if maybe instead of having 10 speeds it had a solid more power 4-5 speeds.
February 19, 2021
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