This is regarding their Omega-3 product. I emailed them to exclude Vitamin D3 from the omega-3 capsules because it can cause heart palpitations, but they responded that it's only a small dose (200 IU... See more
Company replied
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See what reviewers are saying
I have been using vegetology bone care for many years. I am severely intolerant to dairy and eggs it’s a step below anaphylaxis but horrible severe symptoms and haven’t consumed any dairy at all for 2... See more
Company replied
I made a mistake and put the wrong address in the order. Basically, I moved houses recently and my old address was still in their files. I called them to apologise and see what we could do abou... See more
Company replied
Service reliable and products are good. I get Vit C, Omega 3, B12 and Vitamin D. I get tested for B12 and D over the years and I always have a good result. I take Vit C only occasionally when I have a... See more
Company replied
Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Nutritionist
- Wellness Center
About Vegetology
Written by the company
Shop Now
Getting the nutritional balance right all of the time isn’t always easy, no matter what diet you choose to follow. We provide high quality, UK made supplements to support your body with the key nutrients it needs to thrive. It’s our passion to create incredible, unique nutritional formulations that supplement health in an eco-friendly, ethical , sustainable way. All our products are sustainably produced using plant-based supplements, making them suitable for Vegans and Vegetarians.
Contact info
Creation House, 50-72 Gauntley Street,, NG7 5HB, Nottingham, United Kingdom
- 0800 170 0184
- help@vegetology.com
- vegetology.com
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, we have been ordering from Vegetology for a few years now and this was the first time I contacted them with a question, we have been helped very kind and swiftly.
January 10, 2023
Unprompted review
Reply from Vegetology
Hi Sannie,
Thank you for being such a loyal customer. We are so happy you continue to receive the amazing benefits of our supplements.
Thanks again for your lovely feedback.
Customer Service Team
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Excellent service by Anna Grace and…
Excellent service by Anna Grace and great products.
January 9, 2023
Unprompted review
Reply from Vegetology
Hello Erik,
Thank you so much for taking the time to review us. We really appreciate it. I'm absolutely delighted to hear that you are pleased with the service you have received and are enjoying your supplements.
We hope to see you again soon,
Customer Service Team
The Best No Fish Alternative (Better than!)
Great product, no fish, a nice taste and no plastic packaging! :) Keep up the good work
December 29, 2022
Reply from Vegetology
Hello Mark,
Wow, thank you for your wonderful review. We are so pleased to hear that you are enjoying your products, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
The products too way too long to arrive.
December 28, 2022
Reply from Vegetology
Hi Stephen,
I'm so sorry to hear that your products took their time reaching you. When shipping from the UK to Australia, we often advise a 10-14 day delivery time. I know that your order took about 3 weeks to reach you. Within that time, there were some mail strikes which will have added to the delay. Whilst these circumstances were out of our control, I do apologise for any inconvenience caused. Hopefully the next order you place will be much quicker reaching you.
Have a great day,
Customer Service Team
Vegetology is an amazing company
Vegetology is an amazing company, I've been ordering from them for years. Trustworthy, reliable. I highly recommend them for quality vegan supplements.
I often wonder if reviews like this are paid for or written by the company. This one is not! Genuinely a great business that I plan to buy from for years to come.
November 29, 2022
Reply from Vegetology
Hello,
Thank you for taking the time to review us! We really appreciate it. I am delighted to hear you have bought from us for several years. We are so glad you are part of the Vegetology family!
Thanks again,
Customer Service Team
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Reply from Vegetology
Hi Jorge,
Thank you for sharing your kind words. It means so much to the team.
We look forward to seeing you again soon!
Customer Service Team
Reply from Vegetology
Hello Belinda,
Thank you for your kind words, they are so appreciated. I'm delighted to hear that you will be ordering from us again.
Have a great day,
Customer Service Team
Reply from Vegetology
Hello Jacqueline,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our Omega-3 is working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Vegetology customer for nearly 7 years.
I've been using Vegetology since 2016. I've bought loads of supplements since then (mainly vitamin D3 & Omega 3 vegan supplements). The prices are great (especially with the offers like buy 3 for the price of 2). The deliveries are always quick and without issue (even after Brexit - I am in the Republic of Ireland). Recommended!
December 2, 2022
Unprompted review
Reply from Vegetology
Hello,
Thank you for taking the time to review us! We really appreciate it. I am delighted to hear you have bought from us for several years. We are so glad you are part of the Vegetology family!
Thanks again,
Customer Service Team
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I received my order quickly & in…
I received my order quickly & in perfect condition.
November 4, 2022
Reply from Vegetology
Hi,
Thank you for taking the time to review us. We really appreciate it. I'm delighted to hear that you are pleased with your order.
We look forward to seeing you again soon!
Customer Service Team
Prices are good and delivery is rapid
November 27, 2022
Reply from Vegetology
Hi,
Thank you for your lovely feedback. We're so happy to hear that your products have reached you quickly.
Have a great day!
Customer Service Team
Very impressed
My husband and I were very impressed with the Omega gelcaps that we had been using. Then he decided to change his diet to vegan. We were so happy that Vegetology is the one product we didn't have to switch!!! Ordering is always easy, and shipments arrive very quickly. Thanks for the great products and service.
November 4, 2022
Reply from Vegetology
Hello Krista,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our Omega-3 is working for you and your husband. We are so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Reply from Vegetology
Hi Denise,
Thank you for your lovely feedback. We're so happy to hear that you are enjoying your products.
Have a great day!
Customer Service Team
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Great products and customer service.
December 10, 2022
Reply from Vegetology
Hi Uri,
Thank you for sharing your kind words. It means so much to the team.
We look forward to seeing you again soon!
Customer Service Team
Well-formulated products and outstanding customer service
The products are well-formulated (e.g. multivitamins contain sufficient B12, and also K2, which is rarely found in multivitamins), and the customer service is outstanding, even offering to refund additional custom fees that were supposed to have been paid in advance. Highly recommended.
December 11, 2022
Unprompted review
Reply from Vegetology
Hello Jonathan,
Wow, thank you for your wonderful review. We are so pleased to hear that you are enjoying your products, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
Why dont they use paypal
Well it did well by suggesting that I take out a regular repeat order - I have been ordering the stuff every 6 months, or so, and this made it easier. Only drawback is that the payment is by credit card, rather than PayPal. So they have my details, and I have extra risk.
November 29, 2022
Reply from Vegetology
Hi Barry,
Thank you for taking the time to review us. We really appreciate it! I'm delighted to hear you are enjoying having a subscription. We think subscriptions are a brilliant option and offer great savings for our wonderful customers. We use Braintree to securely store card details. Braintree is a partner of PayPal and is owned by them.
Have a great day,
Customer Service Team
Excellent quality, completive pricing and great customer service.
The quality of your products are excellent. I live in the US, but the turnover from ordering to my doorstep is quick. I have yet to find a better Omega 3 supplement.
December 7, 2022
Reply from Vegetology
Hi Jennifer,
Thank you for your lovely feedback. We're so happy to hear that you are enjoying your Omega-3 supplement.
Have a great day!
Customer Service Team
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Vegetology are always great
Vegetology are always great, been buying from them for years. Their products are top quality, cruelty free and packaged in compostable plastic pots. I couldn't ask for more - except maybe cardboard containers?
November 16, 2022
Reply from Vegetology
Hello Deborah,
Thank you for taking the time to review us! We really appreciate it. I am delighted to hear you have bought from us for several years. We are so glad you are part of the Vegetology family!
Thanks again,
Customer Service Team
Highly recommended vegan supplements
Fast international shipping. Items delivered as ordered. High quality products. Well packaged. Responsive customer service. Great all-round vegan supplements. Highly recommended.
December 6, 2022
Reply from Vegetology
Hi Marcus,
Thank you for sharing your kind words. It means so much to the team.
We look forward to seeing you again soon!
Customer Service Team
Omega capsules now too expensive for us…
Omega capsules now too expensive for us to purchase.
December 5, 2022
Reply from Vegetology
Hi Christine,
Thank you for taking the time to review us. Like many other companies, the cost of our raw ingredients have increased significantly over the past year. To continue to offer the same exceptional Omega-3, we won't compromise on the quality and purity of the ingredients we use. We offer different ways of shopping that include significant savings to make our products as affordable as we can for our wonderful customers. Both Subscribe and Save and Buy More, Save More offer discounts of up to 30%.
Have a lovely day,
Customer Service Team
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