This is regarding their Omega-3 product. I emailed them to exclude Vitamin D3 from the omega-3 capsules because it can cause heart palpitations, but they responded that it's only a small dose (200 IU... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been using vegetology bone care for many years. I am severely intolerant to dairy and eggs it’s a step below anaphylaxis but horrible severe symptoms and haven’t consumed any dairy at all for 2... See more
Company replied
I made a mistake and put the wrong address in the order. Basically, I moved houses recently and my old address was still in their files. I called them to apologise and see what we could do abou... See more
Company replied
Service reliable and products are good. I get Vit C, Omega 3, B12 and Vitamin D. I get tested for B12 and D over the years and I always have a good result. I take Vit C only occasionally when I have a... See more
Company replied
Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Nutritionist
- Wellness Center
About Vegetology
Written by the company
Shop Now
Getting the nutritional balance right all of the time isn’t always easy, no matter what diet you choose to follow. We provide high quality, UK made supplements to support your body with the key nutrients it needs to thrive. It’s our passion to create incredible, unique nutritional formulations that supplement health in an eco-friendly, ethical , sustainable way. All our products are sustainably produced using plant-based supplements, making them suitable for Vegans and Vegetarians.
Contact info
Creation House, 50-72 Gauntley Street,, NG7 5HB, Nottingham, United Kingdom
- 0800 170 0184
- help@vegetology.com
- vegetology.com
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vegetology
Hi Liz,
Thank you for sharing your kind words. It means so much to the team.
We look forward to seeing you again soon!
Customer Service Team
Advertisement
Reply from Vegetology
Hi Catalina,
Thank you for your lovely feedback. We're so happy to hear that you are pleased with your supplements.
Have a great day!
Customer Service Team
Unique products?
The products arrived promptly in good condition.
The Omega 3 EPA & DHA seems to be a unique product which seems like a very good idea to me.
I have recently decided to take more care of bones and joints - so I am particularly pleased to find the Vollagen product.
March 30, 2023
Reply from Vegetology
Hello Mr Grant,
Thank you for taking time to leave a lovely review. We love hearing about how our supplements are making a difference to the lives of our wonderful customers. We are looking forward to hearing what you think of Vollagen.
Thanks again
Customer Service Team
Fast delivery well packaged .It has not…
Fast delivery well packaged .It has not helped me drift off to sleep.maybe because I have severe insomnia.
March 16, 2023
Reply from Vegetology
Hi Kay,
Thank you for taking the time to review us. We really appreciate it. I'm sorry to hear that the Sleep Support hasn't had the desired effect. We would love to chat further about your experience with it. If you would like to drop us an email at help@vegetology.com one of our team would be happy to help.
We look forward to hearing from you,
Customer Service Team
Quality products!
Quality products!
Received on time.
I’m impressed at the way your company makes fish oil a safe supplement to take!
March 15, 2023
Reply from Vegetology
Hello Lisa,
Thank you for taking the time to leave us a review. We absolutely love hearing how our products are helping our lovely customers. We’re so pleased our Omega-3 is working so well for you.
Have a great day!
Customer Service Team
Advertisement
Good Products
The products are complete compared to many in commerce. I am satisfied the quality and price.
March 21, 2023
Reply from Vegetology
Hello Silvia,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Plastic packaging 👎
The only qualm I have about this company is continued use of plastic bottles. I see other online companies shifting more to bags. Otherwise have ordered today and used before: reliable reputable vegan product as far as I can tell.
April 19, 2023
Unprompted review
Reply from Vegetology
Hi Bo,
Thanks so much for taking the time to review us, we really appreciate it. Whilst our bottles may look plastic, rest assured, they aren't plastic. Our bottles are made from sugar cane and are 100% recyclable and biodegradable (within 10 years). We are currently looking at alternative packaging options as we feel there is always progress that we can make to be more environmentally friendly.
Have a great day,
Customer Service Team
Reply from Vegetology
Hi Laura,
Thank you for sharing your kind words. It means so much to the team. I'm so happy to hear you are enjoying your products.
We look forward to seeing you again soon!
Customer Service Team
Had problems with custom fees (from UK…
Had problems with custom fees (from UK to Sweden), i was told this was normal procedure for Swedish customs. I was refunded the money from Vegetology though so i was happy anyway :)
March 19, 2023
Reply from Vegetology
Hi Simon,
We really appreciate your positive review! I'm so pleased to hear that we were able to resolve the custom fees issue. We look forward to seeing you again soon.
Best wishes,
Customer Service Team
Advertisement
As ever, reliable products and great service.
Always reliable products and great service - I've been a regular customer for years and they never disappoint. Always innovating with new products and bundles, and I'm a big fan of their new(ish) subscription service.
March 20, 2023
Reply from Vegetology
Hello Clare,
Thank you for taking the time to review us! We really appreciate it. I am delighted to hear you have bought from us for several years. We are so glad you are part of the Vegetology family!
Thanks again,
Customer Service Team
Quality products and excellent customer service
We’ve been buying our vegan supplements from Vegetology for a number of years. We trust this company because it’s owned by a team of scientists who provide quality products that are ethically sourced from sustainable sources and they’re fairly priced. Using supplements can be very confusing - so many to choose from! There’s a wealth of information available on the website to assist customers to make informed decisions about their purchases and if in doubt questions can be submitted - we’ve used this service and had our questions answered promptly. We wouldn’t buy supplements from anywhere else - highly recommend.
April 2, 2023
Reply from Vegetology
Hi Cathy,
Thank you for being such a loyal customer. We are so happy you continue to receive the amazing benefits of our supplements.
Thanks again for your lovely feedback.
Customer Service Team
Great quality products
Great quality products, flawless transactions, repeat customer. Would recommend.
March 20, 2023
Reply from Vegetology
Hello,
We really appreciate you taking the time to review us! I am delighted to hear you have bought from us for several years. It's great to have you in the Vegetology family!
Thanks again,
Customer Service Team
Reply from Vegetology
Hello Julie,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Advertisement
Reply from Vegetology
Hello Fabiana,
Thank you for your great review. We are so pleased to hear that you are enjoying your products, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
Easy to order and quick delivery
Easy to order and quick delivery. Sustainable packaging too
March 23, 2023
Reply from Vegetology
Hi Ruth,
Thank you for your lovely feedback. We're so happy to hear that you have had an enjoyable shopping experience with us.
Have a great day!
Customer Service Team
Great service
I have been a customer of Vegetology for many years now and my experience has been great so far. Problems that have arisen (mainly at the customs after Brexit) were solved promptly and professionally. Special thanks go to Anna Grace and her team for their constant feedback and support. Keep on doing your hard work, it's greatly appreciated! Eleni, Greece
March 14, 2023
Reply from Vegetology
Hi Eleni,
Thank you for sharing your kind words. It means so much to the team.
We look forward to seeing you again soon!
Customer Service Team
I am very pleased with the quality of…
I am very pleased with the quality of the vitamins and the service from Vegetology. It is so good to be safe in the knowledge that the products are good quality and vegan. The subscription service is very good.
March 26, 2023
Reply from Vegetology
Hello Nikki,
Thank you for taking the time to leave us a review. We absolutely love hearing how our products are helping our lovely customers. We’re so pleased our subscription service is working so well for you.
Have a great day!
Customer Service Team
Advertisement
Wonderful service and product
March 23, 2023
Reply from Vegetology
Hello Bimal,
Wow, thank you for your wonderful review. We are so pleased to hear that you are enjoying your products, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
Good quality product value for money…
Good quality product value for money starting to notice difference wkready
March 22, 2023
Reply from Vegetology
Hi Louisa,
Thank you for taking the time to review us. We are so happy you are seeing benefits from our supplements.
Thanks again for your lovely feedback.
Customer Service Team
Good deals on multiple packs
Good deals on multiple packs. Quick delivery. Good quality products
March 15, 2023
Reply from Vegetology
Hi Mukund,
Thank you so much for taking the time to review us. We really appreciate it. I'm absolutely delighted to hear that you are pleased with the service you have received and are enjoying your supplements.
We hope to see you again soon,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.