Vehicle Control Services Reviews 

Took a wrong turn at Leeds Bradford Airport, turned my car around to work out where to drive and hit with a £100 fine. Despite the pictures sent clearly shows i never pulled up, none of my wheels touched the red lines. Automated fines with no common sense. Disgusting company as I drove on to pay £12 for picking family members up from their flight, 2 weeks later I'm accused of stopping at double red lines with a £100 invoice, I'll see you in court.

Terrible company. They fined me for parking at my own residence while my parking permit was on display! I tried to call many times and also officially appeal as I had every right to park where I was, but they were extremely unhelpful and only cared about financial gain.

I would advice avoiding this company at all costs.

If I could give a negative star, I would. I received a parking ticket at Media City UK in Salford, even though I wasn't the one driving—my friend was. We were fined for parking in a "disabled parking" spot, but there were no clear markings indicating this. I raised the issue with VCS, and they refused my claim, sending me to the IAS, who didn’t properly investigate. Instead, they copied and pasted VCS's response and told me I couldn’t contact them further about the appeal.

I also requested to pay the fine later, as it wasn’t in my budget, but they told me to seek financial help elsewhere. If I don’t pay within 14 days, I’ll be taken to court.

After reading other reviews, it's shocking that they're still allowed to operate this way!

Another private parking scam organisation. We stalled at 5am, for less than 1min, on the link road between public road and Leeds Bradford airport longstay carpark. Now being pursued for £100 for stopping in "breech of contract". What contract, nothing we have signed up to?! In what universe is this fair. There don't seem to allow any exemptions for stopping, even though they have a zebra crossing (visible in the photo they sent). What happens if people are crossing the road? are we contractually obliged to run them over or be fined. This is crazy. Appealed to VCS - but they didnt care they just want their £100. Put in formal complaint to the land owner (airport) and my MP. Hoping common sense will prevail, otherwise will fight them in court.

If I could give you 0 stars I would ... Total SHAM of a company who issue court documents incorrectly & cause stress and anxiety to many.

You are COWBOYS and the sooner you are shut down for good the better. I will now tell any company I work with to avoid at all costs using Vehicle Control Services for their parking needs.

YOU ARE A JOKE

Everybody complains about car parking companies and I'm not about to rock the boat. My daughter, son in law and 2 grandkids flew out of Southend airport for a weeks holiday. I dropped them off, parked in short stay for 2 mins to do so, but when I picked my son in law and granddaughter up they were already outside the terminal building crossing the road to the car parking area. My granddaughter is 12 but special needs and has no conception of the danger of traffic etc so I foolishly stopped on the red line, for all of 30 seconds, to allow them to quickly jump into my car and received a ticket through the post for it. I appealed thinking once I explained the situation and the danger, with her having seen her grandad having driven past, that they would understand and squash the fine. NOT THESE REPTILES!!

I STOPPED TO LET MY SON OUT AT THE AIRPORT DIDNT SEE SIGN BUT THEN PAID FOR PARKING, THEY SENT ME A FINE LETTER I SENT THEM MY DYSLEXIA CERTIFICATE AS COULDNT UNDERSTAND THE LETTER SHOWED THE PROOF I PAID FOR PARKING.

THEY WROTE AGAIN (COULDNT READ ) BUT GOT IT READ FOR ME AND THEY REJECTED MY APPEAL SAYING I DIDNT SENT PROOF OF PAYMENT WHEN I DID !

Cowboys! Thieves create significant distress in your life! They are a complete burden to society.

The VCS is issuing fines and without due diligence when considering evidence of innocence. It has not been possible to get the IPC to address a complaint against them until I complain to VCS first. This suggests that the IPC are simply impotent or worse. The facts are:

I used a Park and Ride company at Bristol airport and followed all instructions to the letter but received a demand for £60 claiming that I violated a ‘Parking regulation’. The truth was that the Park and Ride driver was returning the car at the time of the offence and I arrived at the pick-up point at the same time as my car was being delivered and witnessed the alleged offence. My car had to stop at the roundabout to give way to car coming from the right; I ran to it saying “this is my car”; thinking that he could stop near the entrance to do the exchange rather than the exit. With no more traffic in site at all; the driver quickly said “I would be I’ve been fined before, please go to the pick –up point at the exit to the car park” and drove off. He was not stopped there more than 30 seconds MAXIMUM and the still photos will provided show the driver had to stop at the roundabout to give way to a lone car. The offence still photos show the car and you can just see me so the moving video will substantiate this and PROVE that:
a) No offence was committed,
b) I was not the driver.

BUT I could not give VCS the name of the driver because I didn’t know it: FOUR attempts to reason with them failed with each ending in threats of “Bailiffs and Court action” if I didn’t pay. I repeated the evidence to the IPC, they sent it to VCS who immediately cancelled the fine. I complained to the IPC stating that in the face of this intimidation most travellers would have paid and that the VCS should be audited / investigated as they must have clearly breached the code of practice in the exercising of their authority to impose fines AND without evidence; and in this case with clear video evidence to the contrary. The IPC will do nothing I until write (A letter) complaining to the VCS but about what; THEY should be investigated, THEY are not going to do it???? This is beyond ridiculous and looking like the IPC are complicit??

STAY away from airport parking at Bristol

Exited the long stay car park at Leeds Bradford Airport and heard a banging/noise from the back of my car. I stopped and my partner got out to look to see if I had a flat tyre or something wrong - he couldn't see anything so got back in and I drove off - it took 20/30 seconds.
I received via email a notice from VCS saying I had stopped in a no stopping area.
I wrote back with details of why
They replied saying they are pursuing the Parking Charge Notice. And that if I appeal and lose etc etc - ie bullying and trying to scare me into paying. Having read other similar stories online there is a chance bizarrely that I may lose. So i guess I’ll have to pay. The Director meanwhile is sitting on £4,000000 cash obtained in this way. Simon Renshaw Smith. Like others if a no star rating was possible I’d give them that …. Editing this to add - i went to pay the fine online and it tells me their site isn’t secure and I’m at risk - so I paid by phone and you then have to pay 10 pence if you want confirmation of your payment - rubbing your nose in it or what !!!! A disgrace - shabby parasitical behaviour

Would not even recommend 1*. Parked my car at work as any other normal day, well within my company’s private land. Only to realise that they issue me with a £100 fine, which is private property!! Willing to take this all the way to court!!

Well i am giving an update to my day in court for fight VCN the "legit scammers" at last 😎.
Well to say that these scammer do this for a living day in day out issuing extortionate fine just because its private land and they can entrap you as they like😂, well i had the last laugh at Leeds Court when judge Buck laid into them and dismissed the case due mainly to them not submitting any proof and when VCN said they will appeal the judge said your not "wasting tax payer money" I believe basically to desperately win the case and get extortion money off innocent motorist.
I urge anyone with a genuine complaint of being scammed by these people is to stand up to them 👍,and as ive learned now to play them at their own game, the onus is on them to prove it was you caught in their trap and a picture of a car is not enough 😉😉.
Happy disputing these crooks people✌.
Des - Leeds

Disgusting bought a ticket and because I was out the box by at least 1 ft due to the person next to me over my side he ticketed me when confronted called the police what a loser
Company is a load of parasites
Found their office and was told well if you’re not in the box they’re entitled to ticket yeah so I asked for a refund for the ticket which was told no you’ve already bought it so then why are you kicking me mugs?

I went to pick up a friend at the Bristol airport around 23:45pm. He had been unwell and vomiting on the grass. I asked where he was and he informed me so I stopped just for 1 min to let him in the car. He was not well enough to walk all the way towards outside the airport. This company has been chasing me for £100 for stopping for 1 min. This is insane. The charges are in now reasonable. There is an appeals system but it's just a waste of time as they rejected it stating there are clear signs not to stop at all. We were not disputing stopping signs. Just that there was an emergency and my friend was not well. As a company, I run one too, if you exploit people it will never be well with you. It will catch up with you eventually. You have enough bad reviews here to last your company's lifetime. I will never use Bristol airport ever again!!!

Was forced off the road by one of their drivers today. WM15 OSK.
I have the video footage

Similar experience to another recent reviewer where I had to stop at a temporary red light on the way into the airport. The system is clearly automated which is fair enough; just appeal and all will be forgiven. Alas no! The reply to my appeal (was sent my email not post so I could have easily missed it in the junk folder) was also automated it seems, having absolutely zero consideration for the fact that I was stopped at a red light. Even a cheap AI bot could have read there was a red traffic light in the picture they sent me. I follow the only option I had which was to appeal to the IAS. WELL, from the fry pan into the fire is where I'm at now and seemingly not a chance to avoid the next wave of threats, court and having my credit score deflated overnight. I'll be recording all of my time spent and claiming it in compensation FYI.

Several months ago I contested a £100 fine imposed by these shysters and took it to the parking ombudsman. VCS were told their signage at Wickersley Tanyard in Rotherham wasn’t up to the required standard and found in my favour.
I’ve just revisited the site to see if their signage, a vital aspect in their game, had been updated - and it hasn’t.
So these crooks are happily continuing to carry on charging unbeknowing motorists.
Disgraceful. They are clearly a crass money-making operation.
And while I’m at it, the Government should NOT be giving these people private details.

Rec'd a privacy Notice nothing else.I was in a disabled bay with a valid blue badge and my disabled son beside me ,parked for 15 minutes.

That was on the17 May 2024. Asked in the shops and they all said this guy gives them out all the time whether you are parked right or not.Only rec'd the PCN today the 25 May 2024,it states I have until 12 June 2024 to pay ,what! but it states you get 28 days to pay or appeal! No phone number to speak with anyone, only recorded menus. I followed the link they gave to see full picture no such link is there and when you go to their website it states 'insecure"
There should be a yellow box by these bays so you can get into the bays as other drivers come up so fast you have to, first of all swing in and then nobody will let you out,you run the risk of getting your car hit if you just pull out.
I noticed there were no tickets on the mainstream bays and their parking was awful,so obviously he is targeting the disabled. Disgraceful.

Less than the one star awarded. Integrity nil, Honesty nil, Extortion with menaces 10/10.
Charge notice for stopping at a red traffic light. Under the impression that a red light means stop.
Appealed for that reason. Reply single minded that I stopped to drop a passenger off. NO I DID NOT!
Red light evident on CCTV images supplied by them, therefore I stopped, to have driven on would have been illegal, but they don't have any consideration for that. Notice should never have been sent as if they had check their own CCTV images they would see the traffic light was red and therefore against me.
Supporting documentation available, unable to up load here as there is no option for that

5 star useless parasites in society scamming clowns, I can't put into words why Bristol airport use these parasites.
Send fines to old addresses, they don't check to see if you have moved, along with change on log book at all. Wait for fine to build up then put you in a ccj for 6 years, badly managed, unbelievably grainy poor unprofessional CCTV images sent to me yesterday when I found this out. I simply don't have enough expletives in the most horrible humane way to say what I think of about this so called working relationship between these parasites and the airport.